Average Customer Reviews
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(based on 47 reviews)
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Most Liked Positive Review
This Machine Can Wash!
We have a family of 5 including 3 boys (one is a teenager) and there isn't a day in the week that our washer/dryer are not running (including holidays). Have been...Read complete review
We have a family of 5 including 3 boys (one is a teenager) and there isn't a day in the week that our washer/dryer are not running (including holidays). Have been using this unit a few days short of a month and couldn't be happier. Our laundry room is on the first floor over a basement, so we were really worried about vibration. This washer can clean a load of 16 pairs of jeans with no problem whatsoever and, best yet, without dancing all over the floor and making the walls shake. The equally-sized top-loader (not a Whirlpool) that this replaced could not wash the same without registering an unbalanced load. This one, no problem! Ditto for the floor rugs we recently washed. We saw a YouTube video where someone was able to balance a pen on end on top of the machine during the spin cycle -- we tried it and were able to do the same! Pretty cool! We put a days worth of washcloths, hand towels, and bath towels in a single load without issue. Our old machine left them stinky so I would have to wash a second time -- this machine gets 'em done right the first time with no stink! One feature that should help is the Fan Fresh setting. If you remember to use the setting, Fan Fresh will somehow pull air into the washer so that if something is left in it overnight or for a long time (say you forget about the load you just washed) it will have less of a chance of getting musty. We run the 'clean washer cycle' every month, so are hopeful that with this combination of features this unit will not have a 'stink' issue like the last one. We make regular use of the 'santize' setting. LOVE IT. Gets stains out and makes things so clean you will NOT believe it. Tomato sauce, marker, ball point pen, chocolate, mystery muck... it truly is amazing. Only drawback is that the sanitize cycle takes 2 hours to complete. Some of the other cycles are longer than my last washer (again, equal capacity) but considering that this unit cleans things right the first time (and in loads that use its full capacity), I am spending far less time doing the wash than I ever have.
Most Liked Negative Review
Great features, clean clothes, fresh-smelling, BUT broken down after only a year
For the first six months, this machine performed admirably. My clothes came out smelling clean and fresh, and the stain-removal from clothing was excellent. The quick cycle works great for small loads or...Read complete review
For the first six months, this machine performed admirably. My clothes came out smelling clean and fresh, and the stain-removal from clothing was excellent. The quick cycle works great for small loads or jeans that are not very dirty. The steam cycle is excellent for those musty-smelling towels and stinky teenaged-boy clothes. After six to nine months, the amount of noise during the spin cycle had gradually increased. Our first-floor laundry has its own door, and even when shut, it was nearly impossible to hear the television on the OPPOSITE side of the house. The machine began to sound like a jet airplane was taking off in our backyard. Eventually, the machine began making loud, clunking sounds (I remember the first time, I was SURE my son had left his cell phone in the pocket of his pants, but no!). Still, the clothes were coming out clean, and I thought maybe a lump of undissolved Oxi-Clean was behind the tub. However, after a few weeks the tub began draining poorly, the noises became unbearable, and I called to get it repaired. I had purchased the extended warranty, thankfully, and it is about to be repaired. It needs a new tub and bearings. I am hopeful that this is the last repair it will need, but from what I've read about these models, that is not likely. So buy if you like, but make sure you get an extended warranty.
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Reviewed by 47 customers
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Love my Washer
from Garland, TX, United States
Comments about Whirlpool Duet WFW9750WW White Front Load Steam Washer:
I do love my washer. Love the high spin cycle, fan cycle well just about everything. the only Negative is that when it spin the machine really wobbles & shakes, a lot. The machine is level so i don't know why, however I just but left over form inserts (that I knew one day I would need) between the washer and the wall and the washer and the dryer, & dryer and wall. So now it does great. If not for the wobble and shake I would give this 4 stars. So far so good. Only had machine for 5 months, if this washer lasts 15+ years like my kenmore did than I will be VERY happy. Fingers crossed. We just purchased the Dryer match to the washer, replacing our Kenmore Dryer after 22 years.
Bottom Line Yes, I would recommend this to a friend
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Washer & Dryer
from Ramona, CA, United States
We have had this unit for aboput 3 weeks now and love them. We purchased a washer and a dryer front load Steam dryer with evtra stands and we love them.
My clothes look fabulous.
from New Brighton, MN
This machine washes everything soooo beautifully. I can't wait for laundry day. White clothes are so white. Everything is treated so gently and comes out of the wash so soft. It is also so easy to use. It seems to do all the thinking for me.
Good wsher, great value for me.
from ventnor, nj
I like the washer, it works well, it is quite, nice looking,and easy to use. I do not really like the front load, but in my case I needed a stackable. Having said that, I really like Whirlpool, I am impressed with the quality and style, I bought Whirlpool based on the brand name, and the quality is there.
Very Very Happy!
I bought my first house and needed all new appliances. I almost went with just the cheapest appliances available (as I was pretty cash strapped). But decided to spend the money on quality appliances that will last. I've had the washer for a yer now and have been very pleased with the performance. The clothing comes out clean and smelling fresh. My mother has an older front loader and I always thought the clothes came out rather twisted together. I don't know how this washer is different but the clothes haven't ever been a tangled mess. I also LOVE the steam option for when I'm washing my bathroom rugs and kitchen towels. My only complaint is that the drawer for the soap and such feels very flimsy. But other than that the washer feels like it's very well built and solid.
This is my second duet washer
from Munnsville, NY
I was very disappointed that my initial duet washer only lasted 6 years, but I liked it enough to give a 2nd one a chance. My only recommendation would be to change the cycle done tone, and to have it repeat itself like the dryer does - once isn't enough if you happen to be out of earshot!
overall good product
from iron ridge, WI
Only complaint is that it will occasionally walk due to vibration
Great washer and dryer
from Greensboro, NC
I couldn't be happier. The washer cleans very well and has great features. I particularly like the steam feature on the dryer that allows me to refresh cloths.
This product is totally perfect for me, it has many functions match all what i need.
from mesa, AZ
I use this almost a year and this is great product, easy to use and the quality really perfect, just the sound is a little bit noise, but does as it is and many other washer machine does too, i love all its functions that i can use perfect match with material cloth. Thank for great product
from Monessen, PA
I love it!! It is the best washer I have ever used!
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