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Reviewed by 7 customers
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(1 of 1 customers found this review helpful)
Ice maker problem
Comments about Electrolux EI23BC51IS Stainless Steel French Door Bottom Freezer Refrigerator:
After 6 months of use, now I regret having this unit. We are now experiencing problems with the ice maker -- the nib freezes and have had service call twice on the same issue and three times total. Not yet resolved, fourth trip coming. Temperature in the refrigerator portion still a problem. Electrolux needs major improvement on their product function and use. Good looks, bad components.
Bottom Line No, I would not recommend this to a friend
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(12 of 13 customers found this review helpful)
Poor Ice Maker Design
There are two serious problems with the Ice Maker and the bottom drawer. Everytime the drawer is opened, ice fall out of the ice container and falls behind the bottom freezer drawer where it is very difficult to retrieve. In addition, the curved end of the refrigerator shelves limit the amount of items that can be placed on the shelves. They should be totally flat allowing usage on the whole shelf.
(8 of 8 customers found this review helpful)
Nice frig but room for improvement
We've now has used our new French Door Counter-depth frig for about 6 months. Love the look, lighting, interior layout, and the size but there are also several drawbacks/shortfalls as mentioned by others. I wouldn't say amazing, but the review doesn't allow me to change in between. It's more "good but needs improvement". One major issue I have with the frig. is the placement of cold air flow. It comes out of the openings for the shelf support. The cold air does not circulate well in the refrigerator area if there are a lot of food stored. Because we have a large family of 6, there is always a lot of food inside. Electrolux should place the air flow to circulate at front and back of the frig. for even distribution of air. I had prob. with temperature control and not getting cool enough air and tends to cause food to spoil quicker. Even the service person told me to place food that needs to be colder toward the back. Secondly, the freezer baskets are not as sturdy as some other brands I compared. Prefer a sturdier drawer unit. I also agree that ice tends to fall behind the freezer drawer when opening. One other odd thing is that the unit feet are supposed to be set tilting back for balance/levelness (kind of odd as the frig looks off balanced). Overall, it is a nice looking unit, but has some function issues. I hope it lasts. since it's more costly for a counter-depth unit.....
Bottom Line Yes, I would recommend this to a friend
(9 of 9 customers found this review helpful)
You Bet this is a GREAT FRIG
In the 60s my Mother had a Refrigerator with freezer on bottom and since then I thought this was the BEST design. This is my third freezer on bottom and this is the best!! The cabinet depth without the built in price tag this great. It has the features and storage that works for our family of two. It is easy to find things, easy to adjust the shelf and freezer is bigger than more expensive models. Great frig. Love the doors. The pull meat draw is huge and the option to cool at different temps is a big plus. No complaints and love this frig.
(22 of 22 customers found this review helpful)
French Door refrigerator
Excellent look and feel. Access great especially with both doors open. Access to freezer drawers more clumbsy. Ice cubes in internal dispenser/tray tend to overflow to back and bottom of cabinet. Excellent comments from friends. Bottom trim cover flimsy and sags; dip is noticeable from the sides especially.
(17 of 17 customers found this review helpful)
Best Refrugerator Ever
I purchased this counter-depth french door refrigerator approximately 8 months ago and have been impressed by the performance ever since. This appliance looks great and especially love the stainless steel side panels (not many manufacturers do this). This adds to the look of this appliance and shows well in anyones kitchen. Perfect dimensions. I would recommend anyone to purchase this refrigerator/freezer, great performer. We love it and its worth every penny!!!
(21 of 23 customers found this review helpful)
WE RECENTLY REMODELED OUR KITCHEN AND PURCHASED ALL NEW APPLIANCES. WE DIDN'T WANT REALLY HIGH-END APPLIANCES AS WE ARE RETIRED AND MOSTLY COOK FOR TWO. ELECTROLUX MORE THAN MET OUR REQUIREMENTS AND WE LOVE THE REFRIGERATOR AS WELL AS THE OTHER APPLIANCES WE PURCHASED. THE REFRIGERATOR RUNS QUIETLY, KEEPS FOOD COLD AND FRESH, IS WELL-DESIGNED AND HAS A FINE CUSTOMER SERVICE DEPARTMENT. IN FACT, WE HAVE SUGGESTED ELECTROLUX TO SEVERAL OTHER FOLKS ALL OF WHOM, AFTER SEEING OURS, HAVE SATISFACTORILY PURCHASED THEM.
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