Average Customer Reviews
Energy Star Rated - No
(based on 252 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
My mother and I picked this fridge out because the old one I had clonked out :/ I was just greatful to have a fridge and a new one at that, but I ended...Read complete review
My mother and I picked this fridge out because the old one I had clonked out :/ I was just greatful to have a fridge and a new one at that, but I ended up getting not just a fridge. This fridge is amazing! I love the fact the the freezer is at the bottom and the fridge is at the top. There is more than enough space in the fridge and everything is adjustable. The freezer is very manageable to store things and it leaves me with the ability to by extra items to store and freeze with out worrying about lack of space and organization. Also its very energy efficient and quiet so I am not having to worry about a high electric bill when it comes to my fridge. This is an excellent brand and fridge and I would definatly refer it to family and friends.
Most Liked Negative Review
Will never buy another Whirlpol product again ever
I bought my refrigerator in August of 2009. In Oct. 2011 it stopped working and cost $250.00 to repair. Then in Dec. 2011, it stopped working again, had a repair man out...Read complete review
I bought my refrigerator in August of 2009. In Oct. 2011 it stopped working and cost $250.00 to repair. Then in Dec. 2011, it stopped working again, had a repair man out again ($133.00) and the computer board is shot and needs to be replaced ($500.00). Not to mention the foods I have had to throw out, again! 2 years and it's costing me the price of the refrigerator? Really? I find this completely unacceptable and am beyond angry and disappointed. i would not recommend this refrigerator to my least favorite person.
Reviewed by 252 customers
Displaying reviews 1-10
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Broken machine, can't get parts
from NJ, United States
Comments about Whirlpool EB9SHKXVQ White Bottom Freezer Refrigerator:
I bought this machine 18 months ago, and already the motor, the heater and the hi limit (thermostat?) are broken. This is a pretty expensive machine, and i would not expect that it would have such a complete level of mechanical failure after only 18 months. That being said, I understand things break, but if I can't get parts and repairs completed in a timely fashion, then this appliance is completely worthless to me.
Bottom Line No, I would not recommend this to a friend
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Washer and Dryer are great with a few exceptions
from Jonesboro, GA
We purposely bought Electrolux front loaders and overall are happy with our decision. Like other front loaders, the washer retains water even after the load is finished. The detergent drawer also retains water. If the doors are not left open, they smell bad so I wipe the rubber seals on the washer and the detergent drawer after finishing the washing. The dryer is huge and I can fit plenty of clothes in there at one time. However, if the heat cycle isn't set to High, the clothes don't fully dry. Some clothes can't be dried on High, so they have to go through several drying cycles before they are dry enough to put away.
Bottom Line Yes, I would recommend this to a friend
(1 of 1 customers found this review helpful)
very easy to use
from scottsbluff, ne
impressed with the features and the savings on each load
Quick Fix to Ice
from Western Mass
I found a way to periodically get rid of the ice instead of getting rid of the fridge or spending more money. I took out the drawer and slowly poured boiling water over the ice where it starts in the back of the freezer. Enough water got underneath the ice sheet to release it from the bottom to remove it. The first time I picked it up almost as a whole sheet and the second time I smashed it into pieces with my wooden meat tenderizer first! I had a towel on the floor to catch the overflow. The first time I unplugged the fridge, the second I didn't bother, but probably should from now on! I think it was a few months in between, I know when it needs to be done because one of my cats sits by the fridge to catch the drips!
from Lawrenceburg, IN, United States
I like this dryer but I have to practically kneel to unload the thing. It is so deep.
Love the different drying ...
from Shelby Township, MI, United States
Love the different drying options! Can easily dry clothes for my family of 8 and on the lake!
from Factoryville, PA, United States
we really like the dryer, only negative is we thought it would dry much quicker
By Jackie R
from Rhode Island, United States
I have owned the washer for three months now...never a problem....best I have ever had...will buy another for Fl.
Would never buy this model again
By Pam, Homeowner
from Hillsborough, NJ
In the 5 years that we have had this refrigerator we needed to have a repairman come 3 times to try to fix the ice build-up problem that caused water to leak on our floor and ruin part of it. The 3rd time, the repairman actually fixed the problem, which turned out to be a drain-hole that was too small. Then, 6 months after our 4 year warranty expired, the fridge would not get cool and the freezer was actually too cold & freezing ice cream as hard as a rock, even though we adjusted the temp control. We looked it up online and will probably try to fix it ourselves rather than buy a new one (as I said, it is only 5 years old). We will never buy another one like this, and perhaps never another Whirlpool after this experience.
Same Water Leak from Freezer
My freezer also gets the layer of ice on the bottom that water drips over down onto the floor! Why hasn't Whirlpool posted how to fix it?!! I can't see it in the owner's manual or a reply to any of the other complaints. Only reason I can think of is because it can't be fixed like one person said! Elsewhere online it said to take the back of the fridge off to thaw the drain line, but that seems like a big job and I want to be sure I should even do that! Whirlpool please advise us!!!!!!!!!!!!!!!
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