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(based on 45 reviews)
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Most Liked Positive Review
What's not to like?... Nothing.
We are very pleased. The sight lines and viability are great. Very quite. It's great.
Most Liked Negative Review
Don't buy the ice dispenser
The refrigerator did what I wanted - it was big. The money spent for the ice dispenser was completely wasted. It jams every couple of days and you have to empty the ice bin...Read complete review
The refrigerator did what I wanted - it was big. The money spent for the ice dispenser was completely wasted. It jams every couple of days and you have to empty the ice bin and clear the chute - a pain the butt job. It's not worth the effort to keep it running. My advice - the refrigerator is OK but the ice dispenser simply doesn't work well enough to justify any cost, much less what they charge.
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Reviewed by 45 customers
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One of the worst appliances I've ever owned
from Dripping Springs, TX
Comments about KitchenAid 30 Cu Ft Architect Series II Stainless Steel Side By Side Refrigerator:
We moved into a new home in March of 2008. I selected KitchenAid appliances due to the price point versus other higher-end brands. Shortly after the 2 year warranty expired we started having problems with the refrigerator. The ice dispenser door does not shut properly causing the ice in the bin to melt and water is constantly running down the front of the freezer door. Once the door decides to shut, the ice in the bin re-freezes into a solid chunk, and of course, it won't dispense any ice. The latest problem has to do with the motherboard, I'm told. Of course, it went on the blink just before Thanksgiving 2015. The worst part about this is that KitchenAid does not make or stock a replacement part. A technician must remove the existing motherboard and send it off to who knows where to have it rebuilt. I am told the process takes up to 2 weeks. What do I do without a fridge for 2 weeks? The other "fun" part of the whole experience is that the fridge has an alarm, which has been going off, beeping and whining since the board went out. I guess that's a feature... DO NOT WASTE YOUR MONEY ON THIS JUNK. I also own a KitchenAid wine cooler, and the LEDs indicating the temperature are burned out. I also own a KitchenAid microwave, and have had multiple issues with it, and the LEDs are only half lit on it's clock as well. I also own a KitchenAid dishwasher, and the detergent dispenser stopped working almost immediately. Lastly the cooktop has been a disappointment as well. The grill over the burners cracked! How is that possible? Overall I've had a horrible experience with KitchenAid, and I'll never spend another nickel on any of their products.
Bottom Line No, I would not recommend this to a friend
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Lot's of Room
from Glendale AZ
Replaced a 15 year old KitchenAid that was still going strong, but ready for replacement. Quiet! I love how when you are dispensing water that it tells you how much you have taken.
Bottom Line Yes, I would recommend this to a friend
Side by side Architect Series II purchase
from Palm Beach Gardens, Florida
Like the refrigerator overall. We replaced our ten year old KitchenAid side by side. Disappointed in the slow water flow from the dispenser. Tech says sorry, that's just the way it is.We purchased a 7 year warranty and are contacted repeatedly to buy an extended warranty. Seems to little contact between departments. Your new designs are terrific and considering the cost, we might have been better off waiting to make such an expensive purchase.
from Delray Beach, FL
This was a replacement for our 18 year old KitchenAid 48" built-in Suprema that still worked. This model has more interior space in the fridge and freezer areas and deeper shelves. It's a beautiful appliance and hopefully this will last another 18 years. I'm a loyal KitchenAid customer.
from Indianapolis IN
I bought this a few month ago, and it works great, the interior fridge need redesigning of the shelving and the lens that covers the light keeps falling out.
Well designed interior and features
from Columbus, OH, United States
We purchased this model about a month ago to replace a same sized 15+ year old KitchenAid and the newer model is much improved: better use of interior space and well designed features. It took a few minutes to realize the water line needs to be bled at start-up per the instructions, but once that was done, everything has worked well.
(1 of 1 customers found this review helpful)
from Upstate, South Carolina
We got this fridge about a month ago and we are thrilled with it!! More usable space, great ice maker that keeps up with our family's demands, crushed or cubed ice, water dispenser!! I couldn't be more pleased!!
from Phoenix, AZ, United States
I've only had my new built in a few weeks, but it looks great and works wonderfully.I'm so glad I got it.
(3 of 4 customers found this review helpful)
Bad Design of the ice maker
from Ripon, CA, United States
The refrigerator part is fine, but the freezer is a disaster!! The ice holder is in the door and must thaw just a bit every time the door is opened, because within a week, the ice is a frozen into a block. The dispenser motor is not strong enough to move the ice, so it stops. The ice keeper is removable, but it freezes in place also, so you have to hit it to break up the ice holding it in place then struggle heroically to lift it off. This is a horribly frustrating design flaw that HAS to be redesigned.I have a friend with this same fridge, and she has the same problem with the ice.
from Chicago, IL, United States
So my previous kenmore pro lasted a whopping 3 years and after 6 service calls was deemed unrepairable. So this was my ONLY option as a replacement. Was a bit unsure but it is an amazing beautiful piece. Great space, the water dispenses so quickly. So far so good.
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