Average Customer Reviews
(based on 240 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Good replacement for older Jenn-air electric downflow cookto
Wanted an electric downflow cooktop to replace lightening damaged Jenn-air. This was the best choice for the $'s. Heats up faster than old unit. Easier to set correct temp. Has one element...Read complete review
Wanted an electric downflow cooktop to replace lightening damaged Jenn-air. This was the best choice for the $'s. Heats up faster than old unit. Easier to set correct temp. Has one element which reaches needed temp extremely fast, and which can be set for either smaller diameter pans or large diameter. Nice feature when time is a factor. Has a light that shines red when unit is off but portions remain hot to the touch. Nice safety feature. Red glow when elements are in use is another good feature and intensity varies with temp setting. Sits nearly flush with counter top. vents downward and vent is effective, but if you are replacing a 30" jenn-air, the old vent duct will not align correctly with the new Kitchen aid unit, necessitating using flexibile ducting and cutting a new hole if you have a shelf directly below the new unit. This can easily be botched by your installer, as our's was, so stand over the installer and insist that the retrofit of the downflow duct be performed correctly. Get the correct cleaner for the glass top. You will be glad you did, because soap and water is a bad approach, and the surface will collect hard to remove blemishes that come from pans and skillets,especially iron type pans and skillets. The black top is a lot like a black car. It will show dust and grime worse than stainless steel or white surfices. Poor cleaning attempts just make it worse because black is just hard to keep looking good. A good choice if it lasts.
Most Liked Negative Review
Worst cooktop ever
recent kitchen remodel. replaced all appliances with the Kitchen Aid Architect series - not cheap. Love the oven/microwave convection combo. Love the fridge with platinum interior. Halfway love the three tier dishwasher...Read complete review
recent kitchen remodel. replaced all appliances with the Kitchen Aid Architect series - not cheap. Love the oven/microwave convection combo. Love the fridge with platinum interior. Halfway love the three tier dishwasher except it won't fit my Tervis tumblers on top and plates on bottom during the same wash. But the worst part is this downdraft cooktop. Used it one time to fry bacon and it is pitted with tiny cloudy dots. I have used the cleaner provided and followed directions but it will not erase the pits or clean up nicely. If I could do it again, I would go back to coils. I do NOT recommend this to anyone. If I could, I would pull it out and replace with coils. Nowhere in the instruction booklet provided did it recommend cookware. I looked on the internet and used my Calphalon (as suggested) for the ONE TIME I cooked on it. I'm going to research and find different cookware that might work better. DO NOT BUY THIS COOKTOP!!
Reviewed by 240 customers
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Comments about KitchenAid 30" KECD807XBL Black Electric Cooktop:
I like it a lot but have a little trouble keeping it smear free. I use the reccommended cleaner, then wipe with a micro fiber cloth. Smears. Any suggestions?
Bottom Line Yes, I would recommend this to a friend
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wish i would have gotten a induction cooktop instead.
Its's a nice unit except the cooktop really is hard to keep clean and requires cleaning up the burners before it gets cold or it will stain the cooktop.Also the downdraft unit even on high doesn't seem to suck as much as I need.
Bottom Line No, I would not recommend this to a friend
Some good and some bad features
from Edmond, Oklahoma
The biggest problemn I have with this cooktop is that when I have something boiling or simmering, just turning the knob up or down one click makes it either boik too fast or barely simmer. It seems that the adjustments aren't very good for that. It also scratches very easily. I am very disappointed with that aspect. Other than that it's fine.
The down draft is even better than I expected. The burners work great. Still getting used to dialing in the temp for various uses. Love the easily removable grate of the downdraft for cleaning
(1 of 1 customers found this review helpful)
Not sure I like it so much
I have a couple of issues with this cook top. I bought new pots and pans, the recommended type, and there are still scratches on the cook top. I am so very careful and do not slide the pans at all. I even pick them up when possible to stir things but there were scratch marks on the burner areas after the first use. Also, for all of the burners, cooking almost anything, if I have it set say on medium, it's cooking way to fast, and if I just click it down one time then it's cooking too slow. It is very frustrating at times and often I have to keep changing it back and forth. It's difficult to keep it looking clean even when not having used it. Collects dust and such very quickly. If I could do it over, I would not choose this black ceramic cooktop. So sorry, but this is just how it is. I guess I'm stuck with it now. I wondered though if there was something that didn't get done to it during manufacturing that was supposed to have been done. Like maybe it's faulty. If you could reply to me about this I would greatly appreciate it. Thanks!
Looks beautiful in my updated kitchen
from plano tx
Our cooktop is easy to use. I love how it heats quickly. Morning eggs cook perfectly! I entertain in my small kitchen so it's a plus to have a smooth beautiful cooktop..
from Tempe, AZ 85282
Wife and I are very happy with this unit.
from Sugar Land Texas
Replacing 20 year old cooktop........This one is great
very poor design and even worse customer satisfaction from i
we just recently installed this unit and are totally unsatisfied with its design and more important kitchenaids refusal to satisfy us as a customer. the rep i talked with says the only thing they will do is repair or replace the unit , but will not refund our purchase price so we can buy a unit we can be happy with. i would never recommend this unit to anyone as i dont believe you should have to scrape the burners with a razor blade or leave them looking cruddy. the grease filter is a joke also i give this unit and the utterly lousy response from kitchenaid a zero satisfaction rating
Beautiful addition to our kitchen
from Springfield, MA
Purchased two months ago and very happy we did. Replaced an older, tired countertop model. The functionality of the cooking elements is excellent.
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