Average Customer Reviews
(based on 95 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Better than my old one but....
Purchased this 36" 5-burner electric range to replace my 2000 GE 4 - burner. Size wise I love this new one. My old one had a very annoying and stupidly placed rim...Read complete review
Purchased this 36" 5-burner electric range to replace my 2000 GE 4 - burner. Size wise I love this new one. My old one had a very annoying and stupidly placed rim around each of the two sets of burners that made the cooking surface only about 9 inches each (although it was a 30 inch range). I honestly didn't have many options for an electric cooktop because we had to have a downdraft per code. So it was between the KA and a Kenmore. I chose KA simply b/c Lowe's was offering a rebate at the time. I didn't look closely before I ordered and didn't realize that one of the burners in strictly "Keep Warm" and unfortunately, it's the burner right up front. Would be better suited in the back I think. Anyway, I do like the dual zone which allows for larger pots. He heats up faster than my old one did. The downdraft is WEAK--barely pulls steam off a pot--which isn't a huge negative for me because I rarely use it. My #1 biggest complaint about this appliance is that it looks dirty CONSTANTLY. A drop of water from a pot, dust in the air, a wet wipe smear--it all shows up!! My previous one was a gray/black mottled finish so I didn't have this issue that the all black finish has. I feel like I have to clean it everyday even when it's not used much just because of how it looks. Drives me crazy. Honestly just hadn't considered this factor before the purchase. Functionally works great. Aesthetics-wise, drives me NUTS!
Most Liked Negative Review
NOT ENTIRELY ALL ITS SUPPOSED TO BE
WHEN I READ THE REVIEWS, THE FIRST 10 OR SO ALL REFLECTED POSITIVE RATINGS. I SHOULD HAVE READ FURTHER ON. THAT IS WHERE THE MORE NEGATIVE REVIEWS ARE FOUND. THE COOKTOP IS HARD...Read complete review
WHEN I READ THE REVIEWS, THE FIRST 10 OR SO ALL REFLECTED POSITIVE RATINGS. I SHOULD HAVE READ FURTHER ON. THAT IS WHERE THE MORE NEGATIVE REVIEWS ARE FOUND. THE COOKTOP IS HARD TO KEEP CLEAN. THE KNOBS ARE IN THE WAY. AND GET DIRTY EASILY. THE UNIT DOES NOT COOK UNTIL THE SETTING IS BEYOND MEDIUM HIGH. THEN IT TURNS ON AND OFF TO MAINTAIN THAT TEMPERATURE, RATHER THAN TO KEEP COOKING AT THAT LEVEL OF APPLIED HEAT. I CAN COOK AND IF YOU WALK AWAY, IT WILL EITHER STOP COOKING OR BURN THE MEAL. ITS A DISAPPOINTING REPLACEMENT FOR OUR OLD JENN AIR RADIANT MODULAR. WE HAD A SERVICE CALL LAST WEEK TO REPLACE ONE OF THE BURNER SWITCHES AFTER ONLY 5 MONTHS. THE REPAIR WEBSITE LISTS COMMON MALADIES IN A DROP DOWN BOX AND MY UNITS SYMPTOM OF POPPING (ELECTRICAL) WAS LISTED. THE TECHNICIAN AND I PLACED A THERMOMETER IN A PAN OF COLD WATER AND IT TOOK 20 MINUTES TO REACH 204 DEGREES ON MEDIUM AND DID NOT BOIL THE WATER. THE ENTIRE UNIT MUST BE REMOVED TO WORK ON IT.
Reviewed by 95 customers
Displaying reviews 1-10
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This Cooktop gives our kitchen a whole new look!
By Robert Jordan
from Fairfax, Virginia
Comments about KitchenAid 36" KECD867XBL Black Electric Cooktop:
We love the sleek black top and found the controls easy to use. The heating efficiency is great too. Very Nice addition to our other KitchenAid appliances .
Bottom Line Yes, I would recommend this to a friend
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KitchenAid 36" Downdraft Electric Cooktop
By Happy in Howell
from Howell, MI
Cooktop looks great and heats quickly, been using for the past 1 1/2 months - KitchenAid is quality brand.
love the solid top. no more grease dripping into the bottom
By Professor Bob
from Brandon Ms
We received this a month ago as a replacement to our old GE cook top. My wife loves it. Can wipe it clean and don't need to take it apart to get to all the grease traps. Looks really nice.
(1 of 1 customers found this review helpful)
Just what we Wanted
By The Colonel
from Centralia, WA
Stylish in a kitchen counter top, and it has the features we wanted for stove top cooking.
from Oakdale, California
Remodeled my kitchen and replaced a 30 year old Jenn-Air with the Kitchen Aid. So far, so good. Just have to get used to the glass top ! Really looks nice with my all stainless steel appliances (Love the SS trim & knobs).
from Miami, FL
Much more efficient. Heats in a jiffy. Handles big pots.
from League City, Texas
I really like the warmer
from Fayetteville, Al
I am thoroughly enjoying how to operate it's features. It truly makes cooking a joy.
By Blessed and Saved
from West Plains, MO
We recently remodeled our home, in the kitchen design we wanted open and easy to move around as often at least 2 people are in the kitchen. We did not want an overhead vent and the best option that was also a great value was this cook top. My wife and mother both love how it cooks and works.
from Lubbock, tx
The down draft fan does not pull the cooking fumes out. The greasy reside goes up on my cabinets. I am very unhappy with it. Also the solid black surface is a nightmare to clean.
Bottom Line No, I would not recommend this to a friend
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