Average Customer Reviews
Energy Star Rated - Yes
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(based on 33 reviews)
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Most Liked Positive Review
Was surprised a setting was entitled: WHITEST WHITES
Wanted a new washing machine that was a Front Load, using less water AND Energy Star Rated. Expected just a washing machine but instead I received a machine that actually gets the clothes...Read complete review
Wanted a new washing machine that was a Front Load, using less water AND Energy Star Rated. Expected just a washing machine but instead I received a machine that actually gets the clothes CLEAN. Doing "whites" is REALLY impressive - they actually come out white !!! Rarely use the Fresh & Hold but on a couple of occassions, needed to. Had my doubts but was proven wrong. The clothes were held in the air-tight tub, an internal fan (barely audible) automatically came on and the next day - - the lighter clothes were almost dry and the remaining (heavier clothes) were literally FRESH. Put them in the dryer and they dried in half the time. Too compulsive to use the Fresh & Hold very often, but after seeing the results, am tempted to. LOVE the automatic detergent/bleach/softener dispenser, making it a totally Set & Forget feature...no returning to add this or that. Besides, it style makes for an impressive sight when guests walk through the laundry room - wouldn't go so far as to say it's beautiful, but it certainly is good looking ! And the capacity is excellent - even when "full" it STILL gets the clothes clean - and afterall, isn't that the whole idea ? You can get a less expensive washer, but I doubt you will find a better quality washer.
Most Liked Negative Review
Do not purchase this product
We have owned this machine and its matching dryer (with pedestals for both) for a little over twelve months. In the first 9 months a major bearing in the machine went out twice. ...Read complete review
We have owned this machine and its matching dryer (with pedestals for both) for a little over twelve months. In the first 9 months a major bearing in the machine went out twice. The first time this happened the machine was 3 months old. Machine was inoperable while waiting on parts for 3 1/2 weeks. Requests for replacement met with "against company policy to replace a repairable problem". 5 months later the same problem occurs again, and again we wait for parts for several weeks, and again met with the same policy from Maytag Corporate Office. As advised by Maytag we took their approved providers extended warranty and now machine has again presented with the same problem. Repair was denied due to the fact that it is "no longer cost effective for us to repair the machine". Maytag has admitted that there is a design flaw/defect in the product but will not replace it with a comparable model, and as it is now outside of their 12 month warranty, a catch 22 because they wouldn't replace it during their warranty period either. Maytag are now referring us back to extended warranty plan providers, who will give us a small refund at a reduced rate for "depreciation" on the machine, for us to buy it's replacement and nothing for the pedestal which will also need to be replaced. Customer service is non existent, and calls to their "customer service" section are met with a sugar coated version of it's not their problem. So basically the machine has depreciated $300 from original cost, the machine they recommend we buy is significantly more expensive than the original, we need to buy a new pedestal because the new machine does not fit on the old one, and the machine does not match the dryer. Lucky us! So much for a quality product, customer service and a manufacturer standing behind their product. Maytag apologizes for our frustration but can not help us!
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Reviewed by 33 customers
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I have purchased my last Maytag product
Comments about Maytag Performance Series MHWE450WW White Front Load Washer:
Maytag front load washer lasted only 18 months - luckily it was under warranty -- my Maytag refrigerator 18 months old - compressor shot!! NO WARRANTY -- will NEVER buy another Maytag product EVER -- your products are not what they used to be --
Bottom Line No, I would not recommend this to a friend
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Used in Hair Salon
from Louisville Ky
We are using in hair salon, runs 6 days a week 6 to 8 loads a day much more than a home unit. No problems thus far, about a years running.
Bottom Line Yes, I would recommend this to a friend
Have not really been impressed with the machine. Does not clean clothing very well. Does not take smell out of clothing and or stains. The machine really needs to use more water and then maybe it would clean your clothes. If you buy one good luck.
This product cleans clothes very well.
from Imlay City,MI
I have spent almost as much money in parts as I did to purchase the unit and it still does not work properly. I had it for 2 1/2 years when it stopped working correctly. I had to purchase very expensive parts that did not fix the issue and did not receive a refund when it continued to "act up".
Wash a lot at a time, very quiet.
from Creston, IA
This washer met my expectations, however I was a bit disappointed when my clothes were coming out of the washer "twisted", especially jeans. Seems to do fine with normal weight clothes but twists jeans and towels.
I was skeptical of purchasing a front loading machine due to concerns of "smell" by some of my friends. However, I've had no such problem with this machine. I was also a little worried about all the buttons and options, but now I am very pleased I bought this model. It has enough options to properly and safely clean the type of clothes and other items. I would definitely recommend it!
from Stroudsburg, PA
After two years the tub and bearing went. I had to purchase the extended warranty and wait 90 days. They fixed it so it's back to new. Not sure if I would recommend this washer.
Works great, cleans clothes well
from North Liberty, Iowa
The only issue is the timing showing in the display, doesn't always seem to be accurate like it shows 10 min left and come back 15 min later and shows 8 mins
Machine has good capacity and gets things clean. I wish there was a "soak" type cycle/option and a way to tell if the hot water is really hot. Had service work done after about 6 months for bad bearings and the noise level got unbearable. quiet otherwise.
Great automatic drying control
Overall, a great product. It is the best cloths dryer that we have ever owned in the last 50 yrs.
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