Average Customer Reviews
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(based on 365 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Exactly as advertised
We chose this because of the clean style and internal water dispenser. There is a small price to pay in that the water dispenser requires a button to be pushed which usually requires the...Read complete review
We chose this because of the clean style and internal water dispenser. There is a small price to pay in that the water dispenser requires a button to be pushed which usually requires the hand not holding a glass also be used.I read reports that this unit was noisy and completely disagree. I've only owned this unit about a month and encountered no problems. I do find that it is so easy to move that it sometimes rolls an inch towards me when I open a door.
Most Liked Negative Review
Too new to know, but there is a drawback
This is our 3rd fridge in 30 years. Our first non "top freezer" model. Always White.Hadn't planned on getting one, but the previous kenmore had too many issues...Read complete review
This is our 3rd fridge in 30 years. Our first non "top freezer" model. Always White.Hadn't planned on getting one, but the previous kenmore had too many issues and food wasn't cold anymore.Over time I may change this review as we have only had it a few days but I thought I would write what I noticed already. ratings may go up.I have a family owned appliance store I trust. This was recommended when I said what I was looking for. (no ice/water in door that always gets on the floor). I had trouble at first placing all my door door items in this fridge, especially the tall ones. Milk is on shelf as there is not room for 2 gallons in 1 door shelf. some other items also have been moved to top shelf. LOVE the eye level, as everyone else does.Seems to be working wonderfully and is more spacious in fridge than I had thought.My concern is the freezer. It isn't squared off like the on top one so I will have to figure out logistics (although I also love the fruit bins that allow fruit to not be piled up high-tradeoff).The negative I hadn't considered is access to ice. Inconvenient for me (I am not short), but very uncomfortable for the taller hubby. Stoop down, pull out drawer, reach and pull out another drawer, reach in the back corner for ice. Certainly understandable inconvenience. We are looking at options to move cubes to another area once formed, for access.I recommend trying this out, and getting the ice bin out if you have food around it, before buying. This is the first appliance or big ticket item I have purchased alone. Hubby wanted inexpensive top freezer like before. I didn't. He only uses freezer for ice, ice cream, and veggies. That is daily at least.
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Reviewed by 365 customers
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Love this fridge!
By The mom.
from Cape cod, MA
Comments about KitchenAid Architect Series II KBFS25EWBL Black Bottom-Freezer Refrigerator:
Just picked this fridge up used, everything is in perfect working order, good solid ice cubes and has good space in it for all my storage needs!
Bottom Line Yes, I would recommend this to a friend
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By Indiana purchaser
Very happy with this purchase. Works great and runs very quietly.
from Muskegon, MI
I bought this fridge less then 3 years ago. About a year and a half after purchase the ice maker went out. I just got it fixed and it cost me $150.00 to get it fixed. The serviceman also replaced the light and it went out the same day. Very disappointed with this fridge. They just don't make appliances like they used too!!!
Bottom Line No, I would not recommend this to a friend
(1 of 1 customers found this review helpful)
Periodic Leak from Freezer Compartment
from Ocala, Fl
We purchased this unit about 3 yrs ago and for about the past 6 months, we keep finding water on the floor. We find the buttom of the freezer compartment with a sheet of ice. We disconnected the water supply about 3 weeks ago and today had water on the floor again. I expected a better product from Kitchenaid.
Plastic hinge failure
By Mike P
from Grand haven
We bought our refrigerator 3 years ago, and have had to have service twice, once when the icemaker failed and now the plastic hinge the operates the deli drawer hasbroken. Quite flimsey, should be metal or thicker plastic.
(2 of 2 customers found this review helpful)
Full of poor design issues
By Disappointed Customer
from Vancouver, WA
We purchased this a year ago, when our old fridge died suddenly. It looks pretty & hold lots of food, but there are MANY little issues that are frustrating. I'd NEVER have bought this model if I'd have known all these issues. We erroneously trusted the Kitchenaid brand. *Left door won't shut all the way on it's own. It always catches & you have to push it closed the rest of the way.*Inside water button ergonomically designed wrong, button is above spigot so you have to use 2 hands to fill container, at a sideways awkward angle.*Right crisper drawer won't open unless BOTH front doors are open.*Filter mechanism is bulky & blocks part of the interior.*Shiny front surface shows EVERY fingerprint/smudge. Side panels have a pattern on them that disguises much better.*It's VERY noisy, lots of humming/buzzing/whirring/gurgling noises. Not "loud" volume wise, but makes all kinds of sounds, where we rarely heard our old model.Seriously wish we'd have picked something else.
Great Refrigerator, Bad Gaskets
We've had the refrigerator for 2 years and are very happy with it, however the door seals are completely shot. This should not happen in such a short time. I'm guessing that the wear put on them by the french doors was not considered in the design.
Nice Design But Some Issues
from Albany, NY
Have had this refrigerator for almost a year. We are very happy with the space layout - many options for storage and excellent access. Issues - Each ice cube it makes produces a loud clunk. - Ice is in the back of the freezer, so must pull the drawer out all the way to get a few cubes.- You can barely hear the warning sound if door is ajar.- There is a very low level high pitch sound all the time.- The freezer drawer is hard to pull out and push in when full (which it always is).- Filtered ice water spout is inside on our model and pours very slowly. You must leave the door open the whole time you are filling a glass. So, we never use it.
Efficient,quiet and appealling.
from Raleigh, NC
Lots of room for everything, large and small. Would definitely buy another if needed.
from East Falmouth, Cape Cod Mass. 92536
I am enjoying my new KitchenAid Refrigerator. I like the purified water and it is very roomy. I heard it has a good reputation.
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