Average Customer Reviews
(based on 45 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Love this bowl!
I bought this some time ago to dress up my Artisan mixer. I think it looks great and works just fine. Of course it *is* heavy, but that's because it's solid glass....Read complete review
I bought this some time ago to dress up my Artisan mixer. I think it looks great and works just fine. Of course it *is* heavy, but that's because it's solid glass. And that being said, you have to treat it as such. Glass breaks. Glass chips. However treat it with care and it'll last. The grey base unscrews from the bowl so you can put it in the microwave when needed, just twist it counterclockwise and it comes off. The lid it comes with is a nice touch too!
Most Liked Negative Review
Beware of the glass bowl
I love love love the 5qt mixer i purchased but it came with the glass bowl which looks very nice and is handy for seeing your ingredients but the 3rd time it was used the...Read complete review
I love love love the 5qt mixer i purchased but it came with the glass bowl which looks very nice and is handy for seeing your ingredients but the 3rd time it was used the very bottom where the bowl locks in cracked with tiny shards of glass getting in my finger.I have wanted one of these mixers my whole life and after spurging on the purchase i am disappointed in the glass quality and wish mine had come with the metal bowl.Now im stuck with a 300 counter decoration or spending 60-70 to buy a new bowl or using it without it being locked in place.
Reviewed by 45 customers
Displaying reviews 1-10
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My bowl CRACKED! So disappointed...
By Chef Tash
from Raleigh, NC
Comments about KitchenAid 5 Quart Glass Bowl:
I've owned my mixer for almost four years taking meticulous care of it, and the glass bowl that came with it. Last night, my bowl just cracks, as Im sliding the mixer a few inches on my countertop, by the base, might I add. I call the KitchenAid customer service number listed on this website. At first the rep told me I would have to purchase a new bowl at full price. I then asked to speak to a supervisor and was put on hold then told by the rep, I could get a discount and free 5-7 day shipping. The supervisor I asked for never came to the phone. As I told the rep, their bowl is available cheaper through Prime Now, and I can have it delivered to my home today. I've been a loyal customer buying all sorts of attachments, and for what we paid for this mixer, KitchenAid should have done more. Very disappointed KitchenAid.
Bottom Line No, I would not recommend this to a friend
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(4 of 4 customers found this review helpful)
Be Careful! Cracks Easily!
from Minneapolis, MN
I registered for this for my wedding. Could not imagine a kitchen without a mixer and I liked how you could see the ingredients in the bowl. I hand wash this bowl every time I use it. I was hand washing it earlier today after baking a cake. I heard a pop and the bowl had a huge crack it it. I love the look and utility of the bowl, but I will probably be sticking to metal from now on.
(1 of 2 customers found this review helpful)
from Austin, TX
Great product!!! Nice to have the option to have a glass bowl.
Bottom Line Yes, I would recommend this to a friend
(3 of 3 customers found this review helpful)
Mostly Happy with mine
By Euni the Cake Lady
from Mechanicsville, VA
I have had my mixer about 6 months. I now average a cake a week (everyone loves lemon pound cakes). I find the bowl heavy but then again I'm 80. Donna the Dough Girl's review caught my eye. I have the opposite problem. My bowl locks with the handle close to the mixer but has not cracked. Probably because I have to be careful not to mash my fingers. The other thing is, I am left handed! That coupled with the fact that it's heavy causes me to be more careful not to drop it makes me exercise caution. Seating it requires a second effort sometimes. Otherwise I am happy with the bowl. The only other thing is my switch doesn't move easily from setting to setting.
(2 of 3 customers found this review helpful)
By Anna Banana
I was gifted a bowl for Christmas as I only had the metal bowl. I could never get the bowl to sit in place and it would move around so much so i had to hold it with both hands and only on the lowest speed. I received a replacement bowl after contacting kitchenaid. Sad to say the same thing happened. It won't lock into place. For something that costs so much money I am really disappointed.
(7 of 7 customers found this review helpful)
By Sad in nc
from North carolina
Images shared by Sad in nc
(1 of 1 customers found this review helpful)
I love my glass bowl. I have seen the reviews about the chipping problems but, I have not had any chipping problems. The only problem I have is difficulty in snapping it into place. It takes a bit of maneuvering unlike the stainless steel bowl which snaps right in, otherwise I love the size and find no problems with it.
Wonderful Bowl But With a Fatal Flaw
By Donna the Dough Girl
from Chandler, AZ
I have had my glass bowl for a couple years and I love it. It's great for all kind of mixing tasks but especially for cakes and breads. Because it's clear it is easy to see to make sure that everything is mixed in; no flour or liquid lying unmixed in the bottom. It is also great for measuring bread rise because you can clearly see when the dough has doubled, with or without the measurement marks on the side. BUT it is so easy to break the bowl just securing it into the mixer stand base. The optimism way to secure it brings the spout in such close contact with the back of the stand that the slightest touch can chip or crack the spout. (See pix) I'm so sorry that mine has chipped and cracked just from regular use. I wish this had a better design.
Images shared by Donna the Dough Girl
Spout touching mixer stand.
(0 of 1 customers found this review helpful)
from Virginia Beach VA
I've had this bowl for years and never had a problem... until the plastic piece that holds the base down broke. Now the bowl is useless as far as using it with the mixer. I've looked online to purchase a replacement and can't find one. I can buy replacement lids, but not the plastic base.
Glad to learn it was not just mine
I upgraded from the 4.5 quart to this mixer and the glass bowl broke the first month. I thought it was just me! The bowl has functional problems. First - it does not attach to the mixer very well. It takes multiple tries and does not feel sturdy in the base. And as a result of juggling to get in the pour spout hit the machine and it cracked the bowl. I now use my 4.5 quart metal bowl - although the whole reason I purchased was for the larger capacity since I use very often. I did call Customer Service and they are shipping a new one - I just wish I could have replaced with Metal bowl. I am very nervous about using the glass bowl again but really do need the larger size. I am disappointed I will have to ultimately purchase the metal bowl and spend more money - but do appreciate Kitchen aid replacing the broken bowl. I would recommend the mixer but not the glass bowl.
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