Average Customer Reviews
Energy Star Rated - No
(based on 6683 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
this refrigerator is great for my family of 5. the shelving and space is just what i was looking for and the freezer holds so much more than what i was using. i love...Read complete review
this refrigerator is great for my family of 5. the shelving and space is just what i was looking for and the freezer holds so much more than what i was using. i love it.the delivery time was exceptional [...].thank you Abt i will buy from you again.
Most Liked Negative Review
Died in 18 Months
We purchased refrigerator in March 2015, and the compressor died September 2016. Spoke with independent repair shop, and based upon cost to replace versus repair they recommended replacing rather than repairing. Refrigerator was...Read complete review
We purchased refrigerator in March 2015, and the compressor died September 2016. Spoke with independent repair shop, and based upon cost to replace versus repair they recommended replacing rather than repairing. Refrigerator was lightly used (it is our overflow second refrigerator), so it is very frustrating that it died after only 1-1/2 years. What makes it even more frustrating is that it replaced a 35 year old refrigerator which was still working when we gave it away.
Reviewed by 6683 customers
Displaying reviews 1-10
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Problem after problem
By Unhappy Customer 460
from Smyrna, TN, United States
Comments about Frigidaire FFTR1814LB Black Top Freezer Refrigerator:
I purchased this 4 months ago and I have had to have it repaired 2 times already and now the freezer compartment isn't cold enough to keep foods frozen. Now I have to call for service again.
Bottom Line No, I would not recommend this to a friend
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from Somewhere, FL
We bought this and has been working out well for our small apartment. Handle for fridge broke shortly after and we called for a replacement. The customer service was great and we received the new handle free of charge due to the product still being under warranty. Thank you!
Bottom Line Yes, I would recommend this to a friend
Freezer does not work if not in a correct environm
from Steubenville, OH, United States
We purchased this fridge For extra storage room and it lives in our attached garage connected to our kitchen. It was bought 7 months ago in July. It would not freeze ice cream witch would intern drip and run down the front of the fridge. After months of turning the temperature colder and colder I finally gave up and called for a repair man to come look at it. The repair man informed me that there was nothing wrong with the fridge and this service call wasn't covered by the warranty. In the manual it states that this fridge will not work properly in an environment less than 55 degrees. I have never heard of this and who reads the entire manual for an appliance before they purchase? This is a very important piece of information for consumers who live in Ohio where it is below 55 degrees more often than not. I believe this information should be boldly stated in the sales ad since not every fridge will be purchased for a kitchen that is climate controlled. Now I am left with an expensive boat anchor since it is no good as an appliance in my garage.
Needs Garage Kit
Bought it for a detached garage...then found out the freezer stopped working. Had to purchase a garage kit. Just be aware.
Perfect Size for small kitchen
By Julie B
from New Rochelle, NY, United States
I bought this for the affordable price and the color. Black is much easier to keep clean than white! The size is perfect for my family of 6! There is even room to spare with enough space for a milk carton to stand on the middle shelf too. I love that the door is strong enough to hold a gallon of milk among other things. The freezer is also very roomy. Two ice cream containers can fit one in front of the other with no problem. I should also mention how easy it is to keep clean too. The humidity control on crisper drawers help keep produce fresher longer too. Customer Service was great to deal with too when I called with a question.
Bad off of the truck!
from Palm Bay, FL, United States
The day they delivered this refrigerator to my home, the door handle broke and the " "Frigidaire" label fell off of the front of the door. It has been the worst refrigerator I have ever had to use in my home! I would not recommend this, or any other Frigidaire product to any one! And of course, I will never purchase their product related to the poor quality of this product!
(3 of 3 customers found this review helpful)
from Ashburn, VA, United States
I bought this unit late September 2016 and I am very disappointed because the unit leaks water inside the frig and now freezer is not working. It has been repaired twice so far and still has the same issue
from San Diego, CA, United States
I received for Christmas Present from my 3 Kids like surprise
I bought this frig. 3 ...
from Denver, CO, United States
I bought this frig. 3 months ago & it work well replaced the one in the garage.
from Metairie, LA, United States
I bought this refrigerator 3 months ago and couldn't be happier. It's very roomy and it runs quietly. Would definitely recommend it
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