Average Customer Reviews
Energy Star Rated - Yes
Motor and Agitator
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(based on 225 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
I searched for a good washer and dryer for long time and now I know I made the right decision. This an automatic washer with traditional look. I purchased the matching dryer and they...Read complete review
I searched for a good washer and dryer for long time and now I know I made the right decision. This an automatic washer with traditional look. I purchased the matching dryer and they are the awesome. In one day you can wash and dry 10 loads... Don't search anymore buy this one.
Most Liked Negative Review
hot cycle is not hot
The hot cycle on this machine is actually warm. Both hot and cold water are added to the machine on the hot cycle. I was told if I wanted to wash in hot to...Read complete review
The hot cycle on this machine is actually warm. Both hot and cold water are added to the machine on the hot cycle. I was told if I wanted to wash in hot to use bright white or sanitary. On bright whites the internal heater is supposed to heat the water up to 122 degrees. The water coming from my hot water heater is all ready at 140 so the machine cools of perfectly hot water and then is supposed to heat it back up. However my bright whites cycle is only 90 degrees. Also, I can not wash ONE set of sheets or a blanket without it getting out of balance. My whites do not come clean and are now dingy.
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Reviewed by 225 customers
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love this washer
from Columbus, OH, USA
Comments about LG Graphite Steel Top Load Washer:
This washer has some great features and has been very easy to learn to use. Most of all the large capacity is a big time saver. I was concerned about the washer becoming unbalanced but this has yet to happen even after many loads including king size bedding, pillows, etc. Highly recommend
Bottom Line Yes, I would recommend this to a friend
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Great Machine, well designed and works very good.
from Miami, FL, USA
Purchased 05/3013 and still working excellent, I experienced a fault due to the EEPROM (stands for Electrically Erasable Programmable Read-Only Memory computer) overloading the cache with accumulated fault codes and causing the washer to quit operations on the rinse /spin cycle time (20-18 minutes before end ). Service Tech performed a factory reset to the motherboard and machine is working perfect, recommended use of less detergent and fabric softener HE approved, This is an excellent well made machine, I am very satisfied with it's performance and quality. Always purchase the best extended warranty for the just in case moments, they were quick and responsible, very professional.
from Charlotte, NC, USA
I will state that this machine is very quiet. It does not shake and rattle my house even though it is situated in an upstairs laundry room. It is also pretty to look at. Other than those two characteristics it is awful. First, you cannot take advantage of the large capacity because it always goes off balance. It takes a degree in rocket science to load it so it doesn't become off balance, so now my kids can't help with the laundry. I have tried 4 and 5 times to get some loads to balance and have read the directions multiple times. It is impossible to "correctly" load. Secondly, sheets and towels become so twisted and contorted that they become damaged. I cannot mix sheets or towels with any clothing so I have to do MORE loads. Also, I have found spots of detergent left on clothing and simple drool marks left on sheets. If it cannot remove drool, then what is it able to clean? Finally, it also has significant water left in the detergent drawer and bleach compartment that create a musty, moldy smell in my entire laundry room. I have to manually dry the compartments out after each load. Additionally, since there is no delicate or small load you cannot wash just one item. My last machine was the cheapest, lowest end machine offered and worked like a horse. This was supposed to be an upgrade. I would love to have that old machine back!!!
Bottom Line No, I would not recommend this to a friend
This is a very good product.
from California, USA
A lot of thinking went into this equipment and it shows. Everything works as it's supposed to. It takes a while to get used to the new technology, but after a thorough reading of a pretty good instruction manual, one is off and running while using less water and power. One addition I would like to see is specific handling of silk, as this fabric doesn't work that well in the Wool cycle even though it's a gentle cycle.
(1 of 1 customers found this review helpful)
This product exceeded our expectations!
from Circleville, OH 43113, USA
We purchased this product to replace our 7 year old whirlpool washer. This is our 1st Lg appliance product and we have been more than happy with it so far.This washer has so many features we like including the "no slam" lid! It handles large loads of laundry with no problem. And does a excellent job of washing our clothes and has saved us so many $$ on laundry detergent in the past 5 months we have owned it. We would highly recommend this washer to anyone.
This washer can handle large loads easily
By Brenda H
from Plymouth Meeting, PA, USA
Quality of workmanship seems excellent, no problems so far, self leveling was easy. Machine will warn user when a larger load is loaded unevenly, machine stops the cycle and display shows a code the letters UE ( uneven load ). Quiet, efficient, very easy to use. Plenty of settings. Love it.
Fleece - the worst thing for this machine
from Indiana, USA
I share the exact same sentiments as previous reviewers relative to uneven loads. Fleece is the worst thing for this machine. We have four dog blankets made of fleece, bathrobes and sweaters made of fleece...this machine will NOT complete a wash cycle with ANY item of fleece in the load. Uneven load for hours on end, two years later my husband and I have had enough. Every weekend, we have to go through torture trying to SPIN ONLY an uneven load. It doesn't spin ONLY. It rinses and spins on the SPIN ONLY cycle. LG, I'll take my consumer spend to another brand never to buys yours again.
So many options available.
from Portage, IN
The washer overwhelms you at first with all the buttons and available options. However, all those options turn out to be great features and the machine is very user friendly. You can wash the smallest to the largest load with equally great results.
This product is great!
from San Antonio, TX, USA
I'm very pleased with my new LG washer and dryer. The washer runs very quietly, leaving our clothes clean and fresh smelling, and the dryer leaves our clothes wrinkle free, especially when we use the "steam fresh" button.
quite and efficient, worth every penny
from Pleasant Plains, IL 62677, USA
Its so nice to be able to do such a large load of clothes. Also very quiet, and it gets the clothes nice and clean. And believe me with 3 and 6 year old boys we put it to the test!
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