Average Customer Reviews
Energy Star Rated - Yes
Motor and Agitator
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(based on 216 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
I searched for a good washer and dryer for long time and now I know I made the right decision. This an automatic washer with traditional look. I purchased the matching dryer and they...Read complete review
I searched for a good washer and dryer for long time and now I know I made the right decision. This an automatic washer with traditional look. I purchased the matching dryer and they are the awesome. In one day you can wash and dry 10 loads... Don't search anymore buy this one.
Most Liked Negative Review
hot cycle is not hot
The hot cycle on this machine is actually warm. Both hot and cold water are added to the machine on the hot cycle. I was told if I wanted to wash in hot to...Read complete review
The hot cycle on this machine is actually warm. Both hot and cold water are added to the machine on the hot cycle. I was told if I wanted to wash in hot to use bright white or sanitary. On bright whites the internal heater is supposed to heat the water up to 122 degrees. The water coming from my hot water heater is all ready at 140 so the machine cools of perfectly hot water and then is supposed to heat it back up. However my bright whites cycle is only 90 degrees. Also, I can not wash ONE set of sheets or a blanket without it getting out of balance. My whites do not come clean and are now dingy.
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Reviewed by 216 customers
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from Charlotte, NC, USA
Comments about LG Graphite Steel Top Load Washer:
I will state that this machine is very quiet. It does not shake and rattle my house even though it is situated in an upstairs laundry room. It is also pretty to look at. Other than those two characteristics it is awful. First, you cannot take advantage of the large capacity because it always goes off balance. It takes a degree in rocket science to load it so it doesn't become off balance, so now my kids can't help with the laundry. I have tried 4 and 5 times to get some loads to balance and have read the directions multiple times. It is impossible to "correctly" load. Secondly, sheets and towels become so twisted and contorted that they become damaged. I cannot mix sheets or towels with any clothing so I have to do MORE loads. Also, I have found spots of detergent left on clothing and simple drool marks left on sheets. If it cannot remove drool, then what is it able to clean? Finally, it also has significant water left in the detergent drawer and bleach compartment that create a musty, moldy smell in my entire laundry room. I have to manually dry the compartments out after each load. Additionally, since there is no delicate or small load you cannot wash just one item. My last machine was the cheapest, lowest end machine offered and worked like a horse. This was supposed to be an upgrade. I would love to have that old machine back!!!
Bottom Line No, I would not recommend this to a friend
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This is a very good product.
from California, USA
A lot of thinking went into this equipment and it shows. Everything works as it's supposed to. It takes a while to get used to the new technology, but after a thorough reading of a pretty good instruction manual, one is off and running while using less water and power. One addition I would like to see is specific handling of silk, as this fabric doesn't work that well in the Wool cycle even though it's a gentle cycle.
Bottom Line Yes, I would recommend this to a friend
(1 of 1 customers found this review helpful)
Fleece - the worst thing for this machine
from Indiana, USA
I share the exact same sentiments as previous reviewers relative to uneven loads. Fleece is the worst thing for this machine. We have four dog blankets made of fleece, bathrobes and sweaters made of fleece...this machine will NOT complete a wash cycle with ANY item of fleece in the load. Uneven load for hours on end, two years later my husband and I have had enough. Every weekend, we have to go through torture trying to SPIN ONLY an uneven load. It doesn't spin ONLY. It rinses and spins on the SPIN ONLY cycle. LG, I'll take my consumer spend to another brand never to buys yours again.
(3 of 3 customers found this review helpful)
Worst Washer Ever!
from Tennessee, USA
I have had this washing machine for 2 years and it is the worst ever! Since I bought it, the machine unbalances itself even when items of like weight are in the machine and it uses gallons of water (and lots of time) to rebalance or it will not spin. My husband is tired of my frustration every time that I do a load of wash. LG sent someone out to put in a new mother board but now it will not spin enough to remove all the water. This causes more time in the dryer. UGH! I am giving up and selling this washer and getting a new one( It will not be LG!)
I HATE this washer!
from Georgia, USA
I have had this washer for 2 months now and keep hoping that I will start to like it, but not yet. Whenever I do a load of black clothes they come out with white spots, almost like the soap didn't get absorbed. With so little water the clothes do not seem to be clean. I also do not like the fact that the lid locks and you can't open it to add that stray sock that you find on the floor.
This Washer has been great!
We have enjoyed this washer. It is does a great job on cleaning, adjusted to use only the water needed, and has a variety of settings for quickwash and soak when needed. A round of vinegar through the bleach funnel on a tub wash cycle helps address the issues that arise with the buildup that seems to be typical with HE washers.
Took a while to get use to
from Carmichael, CA, USA
We needed a computer board replacement because on the spin cycle would not quit on its own
Think carefully about this!
from New York
This washer replaced a previous LG that after a recall "fix" went haywire on me. I fought for months for them to get it out of my home. They swapped machines last December. This machine is not for well water because when the machine goes off balance it will fill again to try to self correct and continue to do so. The old one did it for over two hours. How is this efficient? Even for city water it is a huge waste. So I babysit this machine and have to watch every spin beginning to catch it and stop it if it goes off balance. There is no rhyme or reason how much water this machine will use. I can do a light load and it fills to the top. I can put in a large load of towels and it only fills about eight inches worth of water. And I have watched a load wash in that little amount of water and you can't tell me those clothes are clean. I've seen more buoyant items go into spin that weren't even pulled under into the water. That is because I watch the machine. Try it a few times. At least I can add more water but I have to be there to do it. So I've had my children and they are grown and I am not going to babysit a washer. The machine is going come Veteran's Day when I can catch a good sale of another brand. It will probably be a front loader also with a delicate cycle which this machine does not have.
Love the control panel
from Roseville, CA, USA
The overall appearance of the washer is a look of quality. It is very quiet. My clothes dry so much faster than before because the spin cycle does such a good job. I really enjoy using the washer. The only feature that I am not 100% pleased with is the pull out detergent holder. It is inconvenient to have to remove the liquid detergent tray in order to use the powder detergent tray. And the pullout tray doesn't dry out well between loads. That leaves potential for mold. Other than that, I like the washer a lot.
This product is the quietest washer
from Missouri, USA
We've had this washer for a couple of months, and it does really large loads of laundry and is really quiet while doing it.
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