Average Customer Reviews
Energy Star Rated - No
Motor and Agitator
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(based on 258 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
I searched for a good washer and dryer for long time and now I know I made the right decision. This an automatic washer with traditional look. I purchased the matching dryer and they...Read complete review
I searched for a good washer and dryer for long time and now I know I made the right decision. This an automatic washer with traditional look. I purchased the matching dryer and they are the awesome. In one day you can wash and dry 10 loads... Don't search anymore buy this one.
Most Liked Negative Review
hot cycle is not hot
The hot cycle on this machine is actually warm. Both hot and cold water are added to the machine on the hot cycle. I was told if I wanted to wash in hot to...Read complete review
The hot cycle on this machine is actually warm. Both hot and cold water are added to the machine on the hot cycle. I was told if I wanted to wash in hot to use bright white or sanitary. On bright whites the internal heater is supposed to heat the water up to 122 degrees. The water coming from my hot water heater is all ready at 140 so the machine cools of perfectly hot water and then is supposed to heat it back up. However my bright whites cycle is only 90 degrees. Also, I can not wash ONE set of sheets or a blanket without it getting out of balance. My whites do not come clean and are now dingy.
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Reviewed by 258 customers
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from Ocean Isle Beach
Comments about LG Graphite Steel Top Load Washer:
I wanted a front loader but did not have the space. Once I was made aware that this has the same technology, it was an easy choice. The large capacity washes King sized bedding without undue wrinkling. The choice of settings allows me to customize my loads for superior cleaning. Uses the appropriate amount of water per wash load is a money saver. I highly recommend it.
Bottom Line Yes, I would recommend this to a friend
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from Liberty, MO
Bought this machine about 2 1/2 years ago, moving into new house and wanted new appliances. This was a bad purchase. Machine doesn't add enough water to cover your clothes and only gently swishes them. I bought a bucket just for adding water to this machine. Sometimes if I add too much water it will spin some of it out, but still enough to cover the clothes. Washing a load of clothes is definitely a 2-3 hour job. I often put a load in before I go to bed because it takes so long to swish my clothes. This machine doesn't clean clothes well and I have to rewash many things, often, whole loads. Waiting for anyone in the family to say they need a washer, they can have this one. I want an older model machine, one that actually washes clothes. The matching dryer works great.
Bottom Line No, I would not recommend this to a friend
Worst appliance I have ever owned.
from Rochester, NY, USA
Give me my center agitator back. This machine is a giant soaking bathing machine. If you have one spec of dirt on your clothing be prepared to wash it by hand. Also, don't do a small load because it will take all day being out of balance. It should not be called a washing machine because it does not wash, it barely soaks the clothing if you can get enough water in it to cover all the clothes.
I love it
Product is great. I can fit a queen size comforter in it with no problem. Great water saver. My laundry has never looked better. Enough settings for all my things.
Does NOT clean clothes!
from Salem, MA, USA
Clothes go in dirty, come out dirty. Literally they look just as stained and crumby and they did in the hamper. Three kids and a dog here, and lots of laundry. I find myself sniffing each item as i fold it, thinking it must have gotten in the clean pile by accident, because it couldn't possibly have gone through the machine! Tried many different detergents too. Just a bad machine. Also, the unbalanced thing is a real problem. Can't do a load with towels or coats or blankets without rearranging everything several times. Can take all day! Super frustrating.
Love LG Applicances
from Cleveland, OH, USA
We have had LG appliances for 10+ years and have no issues. This new top load washer is great on cleaning clothes. We had a shirt that had a stain on it for years and the first time we washed the shirt in our new LG washer, the stain was gone. The machine is a little noisier than our previous LG, but the trade off of cleaner clothes is worth the little extra noise (we had a front load LG before this top load).
(1 of 1 customers found this review helpful)
Best washer we have ever owned.
from Maple Grove, MN
Load it, push a few buttons, and forget it. Had it for months now, only once did we have an issue with a load being unbalanced. Took less than a minute to correct. Did have one question about the operation, real person customer support was prompt and accurate. This washer is everything it says it is, and more.
from Maryland, USA
Even I can now do the wash! Easy to use. Works fine.
I am happy with my purchase. Clothese are really clean, easy to use. Love the great cool waer washing. Settings are varied. love the little tune at the end of cycle.
(2 of 2 customers found this review helpful)
Unbalanced Heavy Loads
from Morris, IL
This washer is a disappointment. We have a family of 4 with lots of sweats, jeans and towels. Whenever you wash these it always end up in an error code of unbalanced on spin. The laundry is so wet and heavy you can't lift it to balance it. After about an hour I get so frustrated I throw it soaking wet in the dryer. For the price, I think this is ridiculous.
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