Average Customer Reviews
Energy Star Rated - No
Motor and Agitator
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(based on 283 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
I searched for a good washer and dryer for long time and now I know I made the right decision. This an automatic washer with traditional look. I purchased the matching dryer and they...Read complete review
I searched for a good washer and dryer for long time and now I know I made the right decision. This an automatic washer with traditional look. I purchased the matching dryer and they are the awesome. In one day you can wash and dry 10 loads... Don't search anymore buy this one.
Most Liked Negative Review
hot cycle is not hot
The hot cycle on this machine is actually warm. Both hot and cold water are added to the machine on the hot cycle. I was told if I wanted to wash in hot to...Read complete review
The hot cycle on this machine is actually warm. Both hot and cold water are added to the machine on the hot cycle. I was told if I wanted to wash in hot to use bright white or sanitary. On bright whites the internal heater is supposed to heat the water up to 122 degrees. The water coming from my hot water heater is all ready at 140 so the machine cools of perfectly hot water and then is supposed to heat it back up. However my bright whites cycle is only 90 degrees. Also, I can not wash ONE set of sheets or a blanket without it getting out of balance. My whites do not come clean and are now dingy.
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Reviewed by 283 customers
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AWFUL washing machine
from Appleton, WI, United States
Comments about LG Graphite Steel Top Load Washer:
I have tried to like this washing machine but now I have to admit it's the worst purchase I ever made! It is horribly rough on my clothes, doesn't even get them clean and now I'm saving to replace it. I'm really surprised because I have liked other LG products - but this washer is a joke! When you wash towels or bedding, the items are so tightly wound up in each other that you can hardly remove them to the dryer. I also expected not to have to worry about the washer holding on to water in the bottom of the machine since it's a top loader, but that is also NOT the case. I always have to wipe out the machine after using it so as not to have a funky smell in the washer since there is often visible water in the bottom of the machine. I've never had a problem with any other washing machine I've owned over the years but this machine should go out to the junk even though it's only 6 months old. I absolutely HATE it! You will be very sorry if you buy this machine! Trust me!
Bottom Line No, I would not recommend this to a friend
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Worst appliance I've every owned
from Durham, NC, United States
I bought this as part of a set -- the dryer works great, but the washer is a piece of junk. As I write this, it is again on the third hour of a load of towels caused by numerous unbalanced load alarms, which cause the cycle to completely start over. A technician came out to fix this as it was a known problem, but if anything, it's worse now. If I could get it out of the house, I'd kick it to the curb!
does not wash towels
By matt miller
from Connecticut, United States
horrible washer does not wash any towels... they come out wet
(1 of 1 customers found this review helpful)
never gets clothes clean
from guthrie ok.
I bought the washer and dryer last year and have regretted it everyday
Purchase in 2011
from New Jersey, United States
This machime is junk The "computer broad" is already needing to be replaced i guess you get what you pay for "junk" its always out of balance
Design flaw as this washer becomes unbalanced EZ
from Cincinnati, OH, United States
Loads big or small will display the dreaded UE error and stop. This washer is garbage. When it works it is great but many reviews complain of this same issue.
Pump leaking at 16 months
from Maineville, OH, United States
Was 1 year in June and just flooded our laundry room (16 mos. old). Appears to have a leak in the pump. Extremely disappointed in the cheap materials that would allow this to happen just over a year. Checked for coins or some "cause" for the leak, but honestly I'm pretty diligent with checking pockets and would have been surprised to find anything...which I did not. Not a cheap product. Will never buy another.
Piece of Garbage
By John T
from Houston, Texas, United States
Cycles are extraordinarily long. Washer becomes unbalanced at the drop of a hat. Clothes are not cleaned. Speed cycle leaves tiny holes in clothing after a number of uses. If I could haul this piece of junk to the curb and let someone steal it I would. I have never had such a bad appliance.
Wondering if my clothes are clean
This is the worst washing machine I have owned. It either puts too much or not enough water in the tub. Sometimes clothes hardly get wet. I have used the add water feature then it puts too much water in the tub. Seems like I am always playing games with it to get enough water to wash the clothes. I know it's supposed to be water efficient, but this is ridiculous.
from Austin, TX, United States
A little deep to reach to the bottom to get clothes out. Need a meeting to add more water if needed
Bottom Line Yes, I would recommend this to a friend
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