Average Customer Reviews
Energy Star Rated - No
Motor and Agitator
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(based on 253 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
I searched for a good washer and dryer for long time and now I know I made the right decision. This an automatic washer with traditional look. I purchased the matching dryer and they...Read complete review
I searched for a good washer and dryer for long time and now I know I made the right decision. This an automatic washer with traditional look. I purchased the matching dryer and they are the awesome. In one day you can wash and dry 10 loads... Don't search anymore buy this one.
Most Liked Negative Review
hot cycle is not hot
The hot cycle on this machine is actually warm. Both hot and cold water are added to the machine on the hot cycle. I was told if I wanted to wash in hot to...Read complete review
The hot cycle on this machine is actually warm. Both hot and cold water are added to the machine on the hot cycle. I was told if I wanted to wash in hot to use bright white or sanitary. On bright whites the internal heater is supposed to heat the water up to 122 degrees. The water coming from my hot water heater is all ready at 140 so the machine cools of perfectly hot water and then is supposed to heat it back up. However my bright whites cycle is only 90 degrees. Also, I can not wash ONE set of sheets or a blanket without it getting out of balance. My whites do not come clean and are now dingy.
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Reviewed by 253 customers
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Love LG Applicances
from Cleveland, OH, USA
Comments about LG Graphite Steel Top Load Washer:
We have had LG appliances for 10+ years and have no issues. This new top load washer is great on cleaning clothes. We had a shirt that had a stain on it for years and the first time we washed the shirt in our new LG washer, the stain was gone. The machine is a little noisier than our previous LG, but the trade off of cleaner clothes is worth the little extra noise (we had a front load LG before this top load).
Bottom Line Yes, I would recommend this to a friend
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(1 of 1 customers found this review helpful)
Best washer we have ever owned.
from Maple Grove, MN
Load it, push a few buttons, and forget it. Had it for months now, only once did we have an issue with a load being unbalanced. Took less than a minute to correct. Did have one question about the operation, real person customer support was prompt and accurate. This washer is everything it says it is, and more.
from Maryland, USA
Even I can now do the wash! Easy to use. Works fine.
I am happy with my purchase. Clothese are really clean, easy to use. Love the great cool waer washing. Settings are varied. love the little tune at the end of cycle.
(2 of 2 customers found this review helpful)
Unbalanced Heavy Loads
from Morris, IL
This washer is a disappointment. We have a family of 4 with lots of sweats, jeans and towels. Whenever you wash these it always end up in an error code of unbalanced on spin. The laundry is so wet and heavy you can't lift it to balance it. After about an hour I get so frustrated I throw it soaking wet in the dryer. For the price, I think this is ridiculous.
Bottom Line No, I would not recommend this to a friend
from Buffalo, NY, USA
Once I got over the fact the it's not a 20 year old washer, I quickly got used to the controls. It can wash anything and everything. Does it quietly. Does it quickly.
(1 of 2 customers found this review helpful)
from Mesa, AZ
This washer is perfect. Does a ton of wash and never unbalanced, even with bulky items. Excellent washer.
This is the best washer I ever had, it's like cutting washing time in half, I just wish I didn't get one sooner!!
Horrible Laundry Experience
from Boston, MA, USA
Those of you with young children understand how critical it is to have a functional washing machine. Well, I have 2 kids and this washing machine has made laundry the bane of my existence. I have owned it for over 2 years and it is terrible. I completely agree with the people that have posted about it becoming unbalanced easily. I cannot do a load of towels without it becoming unbalanced, and we've tried to shift the feet, move the washer, etc, to no avail. In addition, the wash cycles are way too long--it takes at least double the time if not more to do what my old, cheap washing machine could do in 30 minutes. You know how people sometimes take their appliances with them when they move from their house? If we ever sell our house, this machine will stay with the house and I will be all too glad to be rid of it. You can put all the features you want in the machine, but if it can't perform the basic function it exists to perform there's no point. And that is the situation here.
No problems at all
By SDE 72
from Chatsworth, IL 60921, USA
My wife and I have 7 children we do lots of laundry this load capacity has reduced time tremendously. Never had a problem with this device. We use the correct amount of HE soap and let the machine do its job. It has corrected its own balance without any disruption/interference from us. Read the manual and let it do what it was designed to do.
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