Average Customer Reviews
Energy Star Rated - Yes
Motor and Agitator
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(based on 241 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
I searched for a good washer and dryer for long time and now I know I made the right decision. This an automatic washer with traditional look. I purchased the matching dryer and they...Read complete review
I searched for a good washer and dryer for long time and now I know I made the right decision. This an automatic washer with traditional look. I purchased the matching dryer and they are the awesome. In one day you can wash and dry 10 loads... Don't search anymore buy this one.
Most Liked Negative Review
hot cycle is not hot
The hot cycle on this machine is actually warm. Both hot and cold water are added to the machine on the hot cycle. I was told if I wanted to wash in hot to...Read complete review
The hot cycle on this machine is actually warm. Both hot and cold water are added to the machine on the hot cycle. I was told if I wanted to wash in hot to use bright white or sanitary. On bright whites the internal heater is supposed to heat the water up to 122 degrees. The water coming from my hot water heater is all ready at 140 so the machine cools of perfectly hot water and then is supposed to heat it back up. However my bright whites cycle is only 90 degrees. Also, I can not wash ONE set of sheets or a blanket without it getting out of balance. My whites do not come clean and are now dingy.
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Reviewed by 241 customers
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from San Tan Valley, AZ, USA
Comments about LG Graphite Steel Top Load Washer:
I got both the washer and dryer and I couldn't be happier. They're quiet and give me tons of options. I love that once registered, lg will e-mail tips and random things about your product. I smile every time I hear the end of cycle chime.
Bottom Line Yes, I would recommend this to a friend
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By Disa P Pointed
from Atlanta, GA, USA
Owned this machine 2 years and 7 months. Bought new in 2012 for the current list price. Good features but constantly out of balance. At times, had to stop the wash cycle to avoid damage to adjacent paired LG dryer which still works fine. No longer have to worry about the unbalanced issue - washer went dead this week. LG's technician just quoted more than the list price to fix it. Oops - didn't buy the extended warranty This machine will be picked up and recycled when the new washer we bought today is delivered
Bottom Line No, I would not recommend this to a friend
(1 of 1 customers found this review helpful)
from Calgary, AB, Canada
This machine looks good and has lots of features, but after a few months we've found it to be a poor performer. All the reviewers who like it had written after their initial few months. Let's see them write after the first year. It is constantly unbalanced, it keeps repeating its wash cycle after every spin, and consequently takes double (triple# the amount of water. Sometimes takes 2-3 times the amount of time to do a load also. You need to stand over the machine and shut it off as soon as it starts to refill after the spin stops. After reading countless reviews with the same complaint, it's obvious that this is a known problem with LG. Too bad; it looked like a nice washer #in the store). Definitely NOT recommended.
(1 of 2 customers found this review helpful)
I hate this machine
from Anna, IL
I have had this washer for about 3 years. I initially loved it. There was a recall on the washer several months after we purchased it. We had it fixed. It has UE error's on every load. No matter the size of the load, it will have an error. It will wash the same load for hours if I don't stand over the machine and stop it. This machine is not efficient in that the machine will fill up multiple times in an attempt to balance itself. I have moved the clothes around and tried to balance them but soon after it starts spinning it will have an error again. I am now to the point where I stand over the machine when it finishes the rinse cycle and starts to spin. As soon as it stops and starts to refill with water, I just turn it off and put the clothes in the dryer. This is causing my dryer to have to run twice as long as well, but the washing machine will keep filling for hours if you don't stop it.
Love this Washing Machine!!!
from Thomasville, NC, USA
I am very pleased with my LG washing machine. It balances loads, which is awesome!! It has so many features that I have yet to try them all yet. I love how quiet it is and the "Slow Closing Lid" feature!! Very nice addition. Very pleased with my purchase.
Sleek and Efficient
from Westchester, NY
Washer is a good size and has a very modern look. It washes efficiently with little interaction. The only potential downside is that the washer uses additional water to re-balance any bulky loads. For those that are on a water budget or well with water use limitations it could increase the water consumption based on how often you use it for very bulky items, as this machine does have a fairly large capacity.
love this washer
from Columbus, OH, USA
This washer has some great features and has been very easy to learn to use. Most of all the large capacity is a big time saver. I was concerned about the washer becoming unbalanced but this has yet to happen even after many loads including king size bedding, pillows, etc. Highly recommend
Great Machine, well designed and works very good.
from Miami, FL, USA
Purchased 05/3013 and still working excellent, I experienced a fault due to the EEPROM (stands for Electrically Erasable Programmable Read-Only Memory computer) overloading the cache with accumulated fault codes and causing the washer to quit operations on the rinse /spin cycle time (20-18 minutes before end ). Service Tech performed a factory reset to the motherboard and machine is working perfect, recommended use of less detergent and fabric softener HE approved, This is an excellent well made machine, I am very satisfied with it's performance and quality. Always purchase the best extended warranty for the just in case moments, they were quick and responsible, very professional.
from Charlotte, NC, USA
I will state that this machine is very quiet. It does not shake and rattle my house even though it is situated in an upstairs laundry room. It is also pretty to look at. Other than those two characteristics it is awful. First, you cannot take advantage of the large capacity because it always goes off balance. It takes a degree in rocket science to load it so it doesn't become off balance, so now my kids can't help with the laundry. I have tried 4 and 5 times to get some loads to balance and have read the directions multiple times. It is impossible to "correctly" load. Secondly, sheets and towels become so twisted and contorted that they become damaged. I cannot mix sheets or towels with any clothing so I have to do MORE loads. Also, I have found spots of detergent left on clothing and simple drool marks left on sheets. If it cannot remove drool, then what is it able to clean? Finally, it also has significant water left in the detergent drawer and bleach compartment that create a musty, moldy smell in my entire laundry room. I have to manually dry the compartments out after each load. Additionally, since there is no delicate or small load you cannot wash just one item. My last machine was the cheapest, lowest end machine offered and worked like a horse. This was supposed to be an upgrade. I would love to have that old machine back!!!
This is a very good product.
from California, USA
A lot of thinking went into this equipment and it shows. Everything works as it's supposed to. It takes a while to get used to the new technology, but after a thorough reading of a pretty good instruction manual, one is off and running while using less water and power. One addition I would like to see is specific handling of silk, as this fabric doesn't work that well in the Wool cycle even though it's a gentle cycle.
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