Average Customer Reviews
Energy Star Rated - No
Motor and Agitator
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(based on 248 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
I searched for a good washer and dryer for long time and now I know I made the right decision. This an automatic washer with traditional look. I purchased the matching dryer and they...Read complete review
I searched for a good washer and dryer for long time and now I know I made the right decision. This an automatic washer with traditional look. I purchased the matching dryer and they are the awesome. In one day you can wash and dry 10 loads... Don't search anymore buy this one.
Most Liked Negative Review
hot cycle is not hot
The hot cycle on this machine is actually warm. Both hot and cold water are added to the machine on the hot cycle. I was told if I wanted to wash in hot to...Read complete review
The hot cycle on this machine is actually warm. Both hot and cold water are added to the machine on the hot cycle. I was told if I wanted to wash in hot to use bright white or sanitary. On bright whites the internal heater is supposed to heat the water up to 122 degrees. The water coming from my hot water heater is all ready at 140 so the machine cools of perfectly hot water and then is supposed to heat it back up. However my bright whites cycle is only 90 degrees. Also, I can not wash ONE set of sheets or a blanket without it getting out of balance. My whites do not come clean and are now dingy.
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Reviewed by 248 customers
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from Buffalo, NY, USA
Comments about LG Graphite Steel Top Load Washer:
Once I got over the fact the it's not a 20 year old washer, I quickly got used to the controls. It can wash anything and everything. Does it quietly. Does it quickly.
Bottom Line Yes, I would recommend this to a friend
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(1 of 2 customers found this review helpful)
from Mesa, AZ
This washer is perfect. Does a ton of wash and never unbalanced, even with bulky items. Excellent washer.
This is the best washer I ever had, it's like cutting washing time in half, I just wish I didn't get one sooner!!
Horrible Laundry Experience
from Boston, MA, USA
Those of you with young children understand how critical it is to have a functional washing machine. Well, I have 2 kids and this washing machine has made laundry the bane of my existence. I have owned it for over 2 years and it is terrible. I completely agree with the people that have posted about it becoming unbalanced easily. I cannot do a load of towels without it becoming unbalanced, and we've tried to shift the feet, move the washer, etc, to no avail. In addition, the wash cycles are way too long--it takes at least double the time if not more to do what my old, cheap washing machine could do in 30 minutes. You know how people sometimes take their appliances with them when they move from their house? If we ever sell our house, this machine will stay with the house and I will be all too glad to be rid of it. You can put all the features you want in the machine, but if it can't perform the basic function it exists to perform there's no point. And that is the situation here.
Bottom Line No, I would not recommend this to a friend
(1 of 1 customers found this review helpful)
No problems at all
By SDE 72
from Chatsworth, IL 60921, USA
My wife and I have 7 children we do lots of laundry this load capacity has reduced time tremendously. Never had a problem with this device. We use the correct amount of HE soap and let the machine do its job. It has corrected its own balance without any disruption/interference from us. Read the manual and let it do what it was designed to do.
(2 of 2 customers found this review helpful)
This machine has to be balanced most of the time by hand, time consuming to do a load. The washer might look good but dont let appearances fool you, nor all the positive reviews. Its not worth the extra time you'll have to put in if you buy this washer. If you want to spin only it'll rinse again then spin. Waste of time to wash clothes.
Worst washer I ever owned
from Cincinnati, IA, USA
This new technology of no agitator is all wrong. My towels and sheets form an air bubble in the middle of the washer. There is not enough water to clean the clothes. They come out with deodorant marks still on them so you know the rest of it isn't clean. Doesn't rinse out soap well. Have to use 2 rinses. Gets off balance easy. Doesn't handle blankets well either. I've had it a year. Donating it to charity and buying a front loader of another brand.
from San Tan Valley, AZ, USA
I got both the washer and dryer and I couldn't be happier. They're quiet and give me tons of options. I love that once registered, lg will e-mail tips and random things about your product. I smile every time I hear the end of cycle chime.
By Disa P Pointed
from Atlanta, GA, USA
Owned this machine 2 years and 7 months. Bought new in 2012 for the current list price. Good features but constantly out of balance. At times, had to stop the wash cycle to avoid damage to adjacent paired LG dryer which still works fine. No longer have to worry about the unbalanced issue - washer went dead this week. LG's technician just quoted more than the list price to fix it. Oops - didn't buy the extended warranty This machine will be picked up and recycled when the new washer we bought today is delivered
from Calgary, AB, Canada
This machine looks good and has lots of features, but after a few months we've found it to be a poor performer. All the reviewers who like it had written after their initial few months. Let's see them write after the first year. It is constantly unbalanced, it keeps repeating its wash cycle after every spin, and consequently takes double (triple# the amount of water. Sometimes takes 2-3 times the amount of time to do a load also. You need to stand over the machine and shut it off as soon as it starts to refill after the spin stops. After reading countless reviews with the same complaint, it's obvious that this is a known problem with LG. Too bad; it looked like a nice washer #in the store). Definitely NOT recommended.
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