Average Customer Reviews
Energy Star Rated - No
Motor and Agitator
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(based on 274 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
I searched for a good washer and dryer for long time and now I know I made the right decision. This an automatic washer with traditional look. I purchased the matching dryer and they...Read complete review
I searched for a good washer and dryer for long time and now I know I made the right decision. This an automatic washer with traditional look. I purchased the matching dryer and they are the awesome. In one day you can wash and dry 10 loads... Don't search anymore buy this one.
Most Liked Negative Review
hot cycle is not hot
The hot cycle on this machine is actually warm. Both hot and cold water are added to the machine on the hot cycle. I was told if I wanted to wash in hot to...Read complete review
The hot cycle on this machine is actually warm. Both hot and cold water are added to the machine on the hot cycle. I was told if I wanted to wash in hot to use bright white or sanitary. On bright whites the internal heater is supposed to heat the water up to 122 degrees. The water coming from my hot water heater is all ready at 140 so the machine cools of perfectly hot water and then is supposed to heat it back up. However my bright whites cycle is only 90 degrees. Also, I can not wash ONE set of sheets or a blanket without it getting out of balance. My whites do not come clean and are now dingy.
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Reviewed by 274 customers
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from Austin, TX, United States
Comments about LG Graphite Steel Top Load Washer:
A little deep to reach to the bottom to get clothes out. Need a meeting to add more water if needed
Bottom Line Yes, I would recommend this to a friend
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from Atlanta, GA, United States
We have had this washer for a couple of years and we hate it! Spent so much $$ on this and it takes way too long to go through a cycle and nothing comes clean. My Husband works HVAC and never had a problem getting his work clothes clean with our old 20 year old washer. Wish my old one hadn't died and wish I wouldn't have bought this machine
Bottom Line No, I would not recommend this to a friend
Bought the 5170 three ...
Bought the 5170 three years ago. After a year the bleach dispenser stopped working properly. Our manual says you may remove the bleach cover to clean. Ours cannot be removed. We have called the help line several times. Get different answers from each operator. All around the bleach dispenser the machine itself has rusted out. If it had been properly painted, this should not happen. Now I have a machine with rusted paint which does not distribute the bleach properly which causes it to bleach out the next load of clothes which are not intended to be bleached! And no, it is not caused by improperly overloading the bleach measurement! I have resorted to starting the machine, letting it fill and then stopping the machine (add garments) and adding the bleach. This should not happen to a washing machine in this price range!!!!
Don't waste your money
from The Woodlands, Tx
Have had this machine for a few years. Bleach input is rusted all around. When it's supposed to be washing, it makes a noise but nothing is happening other than a slight movement of the drum -- slight means less than an inch. It doesn't move. We've been married 40 years and this is the 3rd washing machine we've owned. Gee. And those old low-tech machines weren't fancy, but they sure WASHED.
(1 of 1 customers found this review helpful)
Hate this thing
from TX, United States
It doesn't get clothes clean. Easy stains don't come out. After a cycle I can blot with a towel and get stains off myself. So it's clearly an issue of the machine leaving clothes dirty. Also the cycles are way too long. The timer on it isnt accurate enough to call it an estimated time.
Washer off balance
from Round Rock, TX, United States
I have this washer for over a year now, and mostly have no complaints until I have to wash a heavy load of bedding. I bought this washer because of the capacity however even with one queen size cotton blanket, i get an error message right at 13 minutes before the end of cycle. This is quite frustrating because I purchased a large washer to be able to handle our bedding.
from palo alto, ca
Purchased this washer in 2013. Almost immediately, we needed to have it serviced because wash cycles were lasting almost 3 hours. Technician said the filter needed to be replaced. Worked for a while, but even with replacing the filter, the washer takes FOREVER to finish a load. We've just suffered through it, but a couple of years, but now the washer just stops mid-cycle 2 to 3 times, and requires one to re-start it. Dreadful.
Love this HE washer!
from Perryville, AR, United States
I purchased this washer over 3 years ago and I ABSOLUTLEY love it. Please remember - it is High Efficacy - Therefore, if you are a farmer or a farmer's wife - use the SOAK feature to remove grease, mud, grass stains, and any other alien matter! LOL! It took me a few times to figure this out, but it is well worth it!
Really like this washer
from Stillwater, NY, USA
I feel this washer is very well made. I like the fact that the washer determines how much water is needed, and that very little detergent is used. The washer is very quiet. Everyone in the family enjoys the little song the washer plays when the cycle is complete. All in all, this washer is a great replacement for our former front loader, which was not an lg. I also like the smartphone feature and have used it several times. I'm very satisfied with this washer and would recommend it highly.
This product is great.
from New Jersey, USA
Absolutely love this washer. It is huge! One load instead of two loads means I'm saving time, energy, water, soap, everything. It sets it's own water level so I can do large or small loads without adjusting anything and balances the load no matter what's in it, heavy or light. Great machine.
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