Average Customer Reviews
Energy Star Rated - No
Motor and Agitator
(based on 1041 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
This is like the Range Rover of Washing Machines!!
My old washer completely pulled a fast one on me last week. The water just started running out onto the floor and pooling. It was just too far gone to be fixed. My...Read complete review
My old washer completely pulled a fast one on me last week. The water just started running out onto the floor and pooling. It was just too far gone to be fixed. My dear hubby showed up with this one in the bed of his truck. Assuming it was just a plain old washer, I wasn't too excited .. I asked for one without an agitator and one that I did not have to bend over to unload. I am tired of my undershirts with adjustable straps getting caught under the agitator and twisting up and ruining . Anyway, I went out to look and this bad boy was in the back of his truck and I was in shock. It is so fabulous. You do not have to set the water level because it swirls the clothes around and calls it "sensing". Then it does the water and spray. The clear lid has had me mesemerized for days... I am stuck staring at this futuristic machine . At first I was a bit intimidated, like omg I cannot operate this thing, but it is easy. It also plays a song when it is done. My dryer was purchased last year and is regular size. The salesman told my dh that it wouldn't matter because this will spin them until almost dry anyway... He was right! Dry times already shorter. My only peeve is that it takes longer to wash a load than my old one did and even the short run is 38 min. But, hey at least my clothes are actually clean now.. not just beat up by the agitator. Love it. Love the 10 yr warranty.. I wanted a new Louis bag for Mothers Day but it could never have brought me the happiness that this mother did!! Run to buy one!!
Most Liked Negative Review
Most Regretable Purchase I have Made
I was taken in by all the hype, positive reviews, and salesman's pitch. The "Wave Force" action sounds fantastic, and the machine is a marvel to look at with its...Read complete review
I was taken in by all the hype, positive reviews, and salesman's pitch. The "Wave Force" action sounds fantastic, and the machine is a marvel to look at with its excellently crafted finish and flashy lights on the console, but when it comes to old fashioned performance it is a complete loser. The machine is designed to use little or no hot water. According to the technical information that I unfortunately found only after I had purchased the machine, the manufacturer says that "warm" is 90 degrees or so. I was brought up to believe that warm meant somewhat greater that body temperature, like 105 to 115 degree water one uses to activate yeast, not 10 degrees below body temperature. You can try to get around this by starting out on the sanitary cycle, but then the water saving feature defeats your efforts. It normally will not put enough water in to get the cloths completely wet. If you use the water plus feature to add water after the initial fill, it will use only cold water, so if you fill the tub to a decent level it will be cold. If you are a quilter and like to soak fabric in the washer to dissolve water soluble stabilizer or dissolvable thread, you cannot do it in this washer unless you unplug it after filling the tub because after 8 minutes of inactivity the machine insists on draining the tub. I have no idea what this "feature" is for but it is infuriating. I have yet to see any Wave Force cascading water action, even though I watched a complete wash cycle. The machine will occasionally stop the agitator action and start slowly spinning the tub, but no water ever cascades over the top to be forced through the clothes by centrifugal force as the advertisement would have you believe. I have not been able to wash a load of towels without having to be there to redistribute the clothes when it goes off balance, which us usually several times in the cycle. Finally ther is the "smell" that develops in the washer after a few weeks of use, like it is growing its own culture of bacteria or mold. I would gladly pay to have this machine hauled away if I could have my old machine back. My recommendation is to buy a non-HE washer while there are still some left and keep it in good condition.
Reviewed by 1041 customers
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I loved this washer at ...
By Jill k
Comments about LG WT5101HW White Top Load Washer:
I loved this washer at first, had issues with machine going off balance, called for service through ABC warehouse warrenty that I paid extra for, had to have electric board replaced and was told it had a recall on it but I had never received a notice of the recall even though I registered it, I also asked if they could do something about the bleach cup that has rusted around the area, they said no, it is getting worse and rust like residue has gotten into the wash, its 4. years old and this problem started 2 years ago and getting worse, LG should backup their product and ABC warehouse should come through on their extra protection that was paid for
Bottom Line No, I would not recommend this to a friend
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Definitely not made to last
from Yuma, AZ, United States
Bought my washer in 2012. The first thing to make an impression on me was that before the washer even starts adding water, the drum turns--supposedly to distribute the load. What it did was put my clothes into a tight ball, so I had to bypass this by waiting until the water turned on before I Put them in. As mentioned in other reviews, the water level (unless you use the feature to add more, right from the start) isn't sufficient to wash clothes. My problem, too, is pet hair, so that extremely low water level only spread it amongst all clothes but didn't remove it. On the rare occasion when I had dirty, gritty clothes--after the 'wash' when removing the clothes, the dirt was still there, albeit usually on the bottom of the drum which required me to clean it out before the next load. I will say that I like the speed with which it spins to drain. What I didn't like was that exactly one month after the warranty expired, it started leaking from the bottom that required New parts. About eight months later it just suddenly stopped draining water. I was grateful this was not a front loader as it took a full week for a repairman to come. It needed more new parts. And so here I am--the washer is leaking water from the bottom again and I am certain the mother board is going because it is filling the washer to maximum height even with a small load. I've already spent enough on repairs and service calls to almost equal what I paid, so I'm cutting my losses. Whichever new washer I choose will definitely NOT be an LG. What I would give to have my old (non-motherboard!) washer back!
By Wrong washer for me
I bought this a few weeks ago. Was told how efficient it was. It does not clean my clothes, takes 1 hour to not clean them and also I have to have a pair of long tongs to reach the socks in the bottom of the washer that must have been designed by a 6'4" man that never tried to get clothes from the washer....so disappointed
3 Years later
from New Hyde Park, NY, United States
I have had my LG washer for 3 years now and I'm very satisfied overall. However, within the last year the area where the bleach goes in has become all rusted around the metal on the washer. I do MINIMAL amounts of laundry requirung bleach so this dispenser is hardley used. Also, there is an area where the lid meets the metal when closed and that too is getting rusted. Additionally, the detergent dispenser has a lot of residue left behind and forms mildew. I keep the lid open when not in use and this still happens.
Bottom Line Yes, I would recommend this to a friend
I HATE this machine!
from Colorado, United States
This machine does not add enough water to even cover the clothes! For every load I have to stop the cycle and opt for more water! When I choose hot water to wash, it don't happen! Today I checked the water and it wasn't even warm!
OK but problems
from Worcester, NY, United States
constant balance problems no matter how carefully you load it & I mean constant. Plus now I keep getting an IE error message, there is plenty of water pressure, the hoses/filters, etc are all fine, it is obviously an issue with a valve inside the machine. LG almost useless when I called. Plus they have NO ONE anywhere near me that will come and service any of their products! I had to beg a repair shop that does not come here to please come and charge me extra to do so! No more LG products for me!
Not as great as I hoped!
By Mom of 3
from Wisconsin, United States
I've had this washer w/ matching dryer for 4 yrs. The area wear you put bleach in is rusted through pretty badly and I barely use it. I have to check the washer level to make sure it puts enough water in to wash your clothes properly. There is no way to set the water level, it's automatic and it sucks. There are times the water doesn't even cover my clothes when it's washing, especially on the Cotton/Normal Cycle. I only use a few different cycles and this is not one of them to use anymore. Overall, it washes great when there's enough water in it and the water actually covers your clothes while washing. The size is awesome and that is way I purchased this but it requires a lot of checking and maintenance for every wash that shouldn't need to be done....so it overall is not that great. I want a washer I can set and be done with it and expect it to wash without me having to check up on it and make sure the water actually covers my clothes.....it advertised as a water saving washer
Really dislike this washer!
from NJ, United States
I have had this for over 2 years now and still don't like it. I guess I really made a bad and expensive mistake. It takes sooo,,,, long to wash and I really don't feel that the clothes are clean. I have had to use Downy all the time to hope that the clothes will have a nice smell
By Mad momma
from Phoenix, AZ, United States
I bought this washer less than 4 years ago and the computer mother board already burned out. It cost more to repair than buying a new washer.
from Monroe, MI, United States
I never knew how great the LG products were until I bought one. Out performs any washer I have very boughten
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