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Reviewed by 3 customers
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(1 of 1 customers found this review helpful)
Excellent item, have 2 of these
from Vernon Hills, IL
Comments about KitchenAid Monochromatic Stainless Steel Bottom Freezer Refrigerator:
Excellent item & have 2 of this exact model in my office. Would highly recommend it & do not have a negative thing to say about it.
Service and delivery comments:
It was a seamless process & was up and running very quickly.
Bottom Line Yes, I would recommend this to a friend
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Poorly designed drawers
By Bears fan
from Naperville, IL
About Me Casual Cook
The crisper drawers do not stay pushed in and the one on the right catches all the time on the deli drawer temperature control. I wish the freezer baskets had a solid bottom instead of wire so ice particles didn't fall out when the drawers open. At this price, the ice maker should be factory installed and included. Overall I'm very disappointed. It is going to be exchanged.
Merchant response: We are sorry you're unhappy with the item purchased. Our policies let a customer return or exchange it within 30 days. We have been in communication with the customer, and an exchanged has been scheduled for 12/17.
from Chicago, IL
This has been a pain since it was installed - about 2 weeks ago. The ice maker didn't come with it and had to be installed later - another day off from work. The ice falls through the baskets onto the floor. The worst is that there are NO INSTRUCTIONS. What comes with it is all about installation and nothing about moving freezer baskets - which are very inconvenient. The first thing it did was defrost the freezer. I was almost bent in half trying to get the water out of the bottom of the freezer - you can't remove the baskets. An awful refrigerator.
Bottom Line No, I would not recommend this to a friend
Merchant response: This item has a built-in ice dispenser and does come with an ice maker kit. Also, if you purchased from Abt, our delivery people do install ice makers if you elect to have Abt do that (additional fee) A copy of the owner’s manual is posted on the product page of Abt.com: http://www.abt.com/product/46510/KitchenAid-KFIS27CXMS.htmlIf you aren’t happy with your refrigerator and purchased it from Abt, please contact us within 30 days to set up an exchange.
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
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