Average Customer Reviews
(based on 54 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Beautiful and functional
I purchased this 48 inch range to replace a Fivestar range installed by our builder. The Fivestar cooked well but was very basic, ovens weren't self cleaning, both ovens were the same size...Read complete review
I purchased this 48 inch range to replace a Fivestar range installed by our builder. The Fivestar cooked well but was very basic, ovens weren't self cleaning, both ovens were the same size (small) and no delayed baking feature, timer, etc. I love to cook but am by no means a chef and I didn't think it a wise investment to spend in excess of $10,000 on a range. After some checking, I bought this range and love it. It has every feature I could want, cooks like a dream (be careful if you are not used to a professional range because you will burn your food) and it looks amazing in my kitchen.
Most Liked Negative Review
Worst oven and customer service for 2 year old range!
This is my second review for my 2 year old range. My first review was in February 2016, wherein I received an on-line response in July stating I should email Kitchenaid. I did...Read complete review
This is my second review for my 2 year old range. My first review was in February 2016, wherein I received an on-line response in July stating I should email Kitchenaid. I did email, but did not get a response, so I called today because my ovens do not work and Christmas is this weekend and I have a large crowd coming on Sunday. Kitchenaid came out last February for a "good-will" service call because we were passed the 1 year warranty and since it was the same problem they had tried to fix a few months earlier. The February service call seemed to fix the ovens until last week, causing the ovens to work sporadically. Now, the smaller oven does not turn on at all and the larger one worked 1 out of 5 days, taking longer than normal to heat after several attempts. I called kitchenaid customer service requesting them to switch out the range because I did not want another Christmas dinner ruined. They said it is passed warranty and I would have to pay $300 to extend the warranty or they would give me a discount on a new range! This is for the same problem we have had with the ovens since the first month we had the range! And fixing the problem only lasts for a few months! This range is defective and kitchenaid will not replace it. This is the worst experience I have ever had and would not recommend kitchenaid to anyone ever!!!
Reviewed by 54 customers
Displaying reviews 1-10
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This is my dream
By Kelle Lin
from La Habra Heights, CA
Comments about KitchenAid Dual Fuel Stainless Range:
This range has already earned its reputation this holiday season! It allowed two cooks to stand side by side preparing two dishes. Everything had space to cook, roast and bake.
Bottom Line Yes, I would recommend this to a friend
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(8 of 9 customers found this review helpful)
from Western Springs, IL
Bottom Line No, I would not recommend this to a friend
GREAT GREAT GREAT!
from Mineral Bluff, GA
We use the entire range and both ovens. Very convenient, perfect temperatures and easy to use & clean.
from Bellevue, OH
My family and I love, love this stove! We cook more at home now! It's like cooking in a restaurant.
(1 of 3 customers found this review helpful)
By Felix the chef
from Langlois OR
We love our new range. Perfect for our lifestyle. Love the size and the two ovens. Let the fun begin!
(1 of 1 customers found this review helpful)
very nice and professional looking
from Los Angles, Ca
I had this range at my last house and I made sure I bought the same one in my new house. Oven works great and the 6 burners are nice and powerful.
(2 of 2 customers found this review helpful)
Happy with our purchase
By Enjoy cooking
from Pleasanton, Ca
We have been enjoying the stove now for 5 months. So far we are very happy. Fairly intuitive to use. Burners work well, from the Power Burner to the simmer. Sometimes the igniter goes off automatically when you have the simmer set very low. Its is the smallest of flames, performs very well. The griddle we were concerned with from other reviews we read but it has worked great. Mainly use it to cook pancakes and grill vegetables but it cook great and cleans well after use.
(4 of 4 customers found this review helpful)
Last Range You'll Ever Need
from Thousand Oaks, CA
Includes many handy features for timing preheating oven and timing cooking. Can't think of anything that could be added. Would recommend a rewrite of the manual that comes with the stove - current one is not detailed nor thorough enough. You have to just play with the controls to learn them - not a bad way to do it, but a comprehensive manual would be nice for reference. The griddle cover also needs a handle on it - it's awkward to remove without one.
(2 of 3 customers found this review helpful)
This range is hot hot hot
from Waukesha, WI
Plenty of room on this range top to cook for a crowd. The BTUs on the burners are the hottest I have ever used, they boil an entire kettle of water in a jiffy. The 2 separate ovens are also nice. I use the smaller one for small pans and like the energy savings instead of heating up a full sized oven. The chrome griddle is a little more difficult to clean than I'd like and prohibits me using it as often as I thought I would.
(5 of 5 customers found this review helpful)
from Fruita, SO
small oven didn't work from day oneservice man has come knows what it needs but still waiting should of made you send out a new one would of been faster
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