Average Customer Reviews
(based on 59 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Beautiful and functional
I purchased this 48 inch range to replace a Fivestar range installed by our builder. The Fivestar cooked well but was very basic, ovens weren't self cleaning, both ovens were the same size...Read complete review
I purchased this 48 inch range to replace a Fivestar range installed by our builder. The Fivestar cooked well but was very basic, ovens weren't self cleaning, both ovens were the same size (small) and no delayed baking feature, timer, etc. I love to cook but am by no means a chef and I didn't think it a wise investment to spend in excess of $10,000 on a range. After some checking, I bought this range and love it. It has every feature I could want, cooks like a dream (be careful if you are not used to a professional range because you will burn your food) and it looks amazing in my kitchen.
Most Liked Negative Review
Worst oven and customer service for 2 year old range!
This is my second review for my 2 year old range. My first review was in February 2016, wherein I received an on-line response in July stating I should email Kitchenaid. I did...Read complete review
This is my second review for my 2 year old range. My first review was in February 2016, wherein I received an on-line response in July stating I should email Kitchenaid. I did email, but did not get a response, so I called today because my ovens do not work and Christmas is this weekend and I have a large crowd coming on Sunday. Kitchenaid came out last February for a "good-will" service call because we were passed the 1 year warranty and since it was the same problem they had tried to fix a few months earlier. The February service call seemed to fix the ovens until last week, causing the ovens to work sporadically. Now, the smaller oven does not turn on at all and the larger one worked 1 out of 5 days, taking longer than normal to heat after several attempts. I called kitchenaid customer service requesting them to switch out the range because I did not want another Christmas dinner ruined. They said it is passed warranty and I would have to pay $300 to extend the warranty or they would give me a discount on a new range! This is for the same problem we have had with the ovens since the first month we had the range! And fixing the problem only lasts for a few months! This range is defective and kitchenaid will not replace it. This is the worst experience I have ever had and would not recommend kitchenaid to anyone ever!!!
Reviewed by 59 customers
Displaying reviews 1-10
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from Napa, Californina
Comments about Kitchenaid 48" Dual Fuel Even Heat True Convection Stainless Steel Freestanding Range:
I love my commercial range, it has made cooking my passion!!!
Bottom Line Yes, I would recommend this to a friend
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Six burner stove with grill
from Kilgore tx
I absolutely love my stove
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Don't run a self-clean
By Pearl Jam
from Fort Collins, CO
Ran a self clean cycle on both ovens at 5 years. Smaller oven won't heat at all now. Larger oven won't heat all the way to temperature. $500 to replace one control board. Didn't fix the problem. Being told we need another $700 in repairs to replace both blowers and one door latch. Tech isn't confident that will even fix the problem. We brought in a second tech who recommended different repairs but at similar costs. We decided to pull the plug and just buy a new range. Stay away.
Bottom Line No, I would not recommend this to a friend
Bad, Bad purchase
By B&B Lady
from South Dakota
Ovens have not worked properly since day 1. Bought this "high end" range for our busy BNB and has been nothing but a headache. The burners and grill cook like a dream but the ovens, the ovens have ruined meal after meal and causes much unneeded stress and anguish by not getting to temp or keeping temp. I've got paying guests here for meals and my biscuits will "melt" in a 200 degree oven while dial reads 375. Dealt with Sears over and over and they ended up replacing original range after a 9-month headache now 2nd range is doing the exact same thing after only 7 months. I'm frustrated. Angry and disappointed. Why can't Kitchenaid make a proper oven? Never again. Don't buy this. I wish it worked because I like it and I love the griddle. But it's a piece of trash to me if the ovens won't get to temp and keep temp. Oh and the fans on the oven are SO loud. Anytime the oven is on, you have to listen to a rattling, noisy fan.
By Jeni the cook
from Salt Lake City, Utah
This is as good as it gets, like a fine sports car for the kitchen, bells and whistles!
This is my dream
By Kelle Lin
from La Habra Heights, CA
This range has already earned its reputation this holiday season! It allowed two cooks to stand side by side preparing two dishes. Everything had space to cook, roast and bake.
(12 of 13 customers found this review helpful)
from Western Springs, IL
GREAT GREAT GREAT!
from Mineral Bluff, GA
We use the entire range and both ovens. Very convenient, perfect temperatures and easy to use & clean.
from Bellevue, OH
My family and I love, love this stove! We cook more at home now! It's like cooking in a restaurant.
(1 of 3 customers found this review helpful)
By Felix the chef
from Langlois OR
We love our new range. Perfect for our lifestyle. Love the size and the two ovens. Let the fun begin!
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