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(based on 130 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
The best appliace I've ever owned
We live in a 35' motorhome. The old convection microwave that was in the motor home died leaving us with no oven at all, no hood vent, no light, no microwave. It...Read complete review
We live in a 35' motorhome. The old convection microwave that was in the motor home died leaving us with no oven at all, no hood vent, no light, no microwave. It was miserable, but we started researching to find the best quality Over The Range Convection Microwave we could find within our budge. We found this unit and compared it to others - hands down this was the absolute best deal.When my husband got it installed we were ecstatic! I've baked bread, used virtually every feature , and just have to say that this one does it all. Favorite feature - the steam/simmer; perfect rice, polenta, grits, veggies. I love the fact that it bakes evenly, and interior cleans easily.The vent fan is really amazing. I love the cooldown feature, the warm & hold, the melt/soften feature, and how beautiful it looks! My husband loves that I can now cook all of our favorite foods perfectly and that makes this passionate cook a very very happy camper! Oh - and it makes perfect pizza using a pizza stone on the round rack!
Most Liked Negative Review
Very, Very Disappointed
Have had unit right at 24 months and magnatron went out and must be replaced. Repair with parts and labor costs almost as much as the original new price and I can certainly get...Read complete review
Have had unit right at 24 months and magnatron went out and must be replaced. Repair with parts and labor costs almost as much as the original new price and I can certainly get a good model at half the price. If you DO NOT USE Convection very often then DO NOT purchase a unit with it - not worth the money. This particular unit appears to have a major magnatron flaw for I have seen MANY complaints both on this site and on Consumer Reports. The company needs to discontinue or redesign this unit. To pay $500 for a microwave you expect it to last a little longer than 24 months average use.
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Reviewed by 130 customers
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Worst investment ever
from Littleton, Co
Comments about Whirlpool GMH6185XVS Stainless Steel Microwave Hood Combination:
On my second microwave in one year. Both models just stopped working. Both started as a door issue. First one kept running but wouldn't heat items. Second one just died. First one- called service and waited on hold forever. Eventually, they answered and scheduled a tech for 4 days out. He came 2 hours late and after looking at it said he would have to take it to his shop. He called back 2 days later +the weekend to say that he couldn't fix it. So, now having been without a microwave for 2 weeks, we had to wait for him to call whirlpool and relay the information. They schedule the microwave for another week +out. As the delivery approached, the outfit bringing it refused to deliver it without the one that the whirlpool technician took. We had to coordinate getting the one back from their dealer to get the next one. So almost 2 months without a microwave the first time, can't wait to deal with it this time.
Bottom Line No, I would not recommend this to a friend
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from Appleton, WI
Didn't last 3 yrs and the magnetron and diode went out. Thought we were buying a quality microwave and paid for the "quality". Little did we know.
Not worth the extra money,,,
After 2 years, this stopped heating with very light usage. Not worth all the extra money spent on convection. Avoid
from Wilmington, DE
We got this microwave in our new construction home, and it has been perfect. So convenient that it has the automated potato, popcorn, and defrost functions! No more guessing how much time the food needs. We love this microwave!
Bottom Line Yes, I would recommend this to a friend
By Real estate Lady
from Crossville, TN
This Microwave has made my life so much easier. It is a great convection, cooks quick and easy. Great for a working woman with very little time. The microwave part is fast and the best I have used.
(1 of 1 customers found this review helpful)
SHOULD LAST LONGER FOR THE PRICE
from El Paso TX
The inside door plastic at the latch cracked all the way across the door in two places. This expensive brand should be more durable and last more than two years.
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Don't buy! Having to replace after 3 1/2 years light use.
from The Villages, FL
Got this in my new home 3 1/2 years ago. Only light use. Never used convection oven. Magnetron went out and more expensive to replace then to buy new. Door handle broke after about 6 months use.
from Nova Scotia
Wonderful machine cooks perfect . Best microwave connection . Use daily and couldn't live without .thanks whirlpool for still making this microwave .
By cb in austin
from Austin, TX
I bought this for my wife and the magnatron failed after about 2 years. We replaced the magnatron, and now it's failed again after another 2 years. The most insulting part was when I called Whirlpool, they implied 5 years is a long useful life for a microwave. I'm making sure not to buy another Whirlpool owned brand. I'm going with the brand that has a 10-year magnatron warranty.
from wilmington nc
I bought a microwave gold (accu wave system) 6 years ago at Island appliance in wilmington nc. The "vent" or piece across the length of the top is broken and I need another to replace it, it is 1.8 cu. ft. microwave, can you help?
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