Average Customer Reviews
Energy Star Rated - No
(based on 99 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
BEST freezer we have ever owned
We have had several different brands of freezers over the years but this Whirlpool is the best of all. It is large, energy efficient and was built with quality in mind. The inside...Read complete review
We have had several different brands of freezers over the years but this Whirlpool is the best of all. It is large, energy efficient and was built with quality in mind. The inside storage area is well laid out and makes putting things in and taking them out very easy. We will definately buy Whirlpool in the future.
Most Liked Negative Review
Very poor quality and workmanship
The door gasket leaks at the top. I first thought it was just the gasket, but I discovered the door has warped inside. Inside the door, there is a plastic liner. The...Read complete review
The door gasket leaks at the top. I first thought it was just the gasket, but I discovered the door has warped inside. Inside the door, there is a plastic liner. The liner has a grove for the gasket to fit in. The liner has warped down about 1 inch at the center at the top of the door. This allows an open gap when the door is closed. There is absolutely no reason for this to have happened! The only solution is to replace the door. The cost of the door with the service call will be more than half the cost of the new freezer.Whirlpool would only state the warranty period (one year) is over and ?legally? they do not have to do anything about this defect. The freezer is less than two years old.Do not purchase a Whirlpool!
Reviewed by 99 customers
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How to check temperature
from Southern Oregon
Comments about Whirlpool White Upright Freezer:
I just got this freezer and while it does have an alarm if it gets too warm, is there any way to tell what the actual inside temperature is? Is has the snowflakes and it came set on the middle snowflake. There is one to the right to majke it colder but I don't know if that is necessary.
Bottom Line Yes, I would recommend this to a friend
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(3 of 3 customers found this review helpful)
from Charlotte, NC
After owning and being satisfied with several Whirlpool products, I didn't expect this freezer to be such a disaster. The size and shelving are nice. There are two major design flaws with this freezer and one if not both lead to a huge problem. First, for some reason the door gasket forms mold and mildew on the top. The retailer sent out a tech to assess the problem and he said we needed a new door. That was an ordeal in and of itself, but mostly poor customer service from the retailer. Months later the new door finally arrived and after 3 weeks mold and mildew began to form at the exact same spot. When the tech was here the first time, I asked about the ice building up at the bottom of the freezer on the inside. He said it was caused by a clogged drain. This occurred after only 5 months! In addition the temperature alarm is worthless. It is built into the inside of the freezer and barely audible from the outside. The bottom 1/3 of the freezer isn't even usable because the ice buildup is so large. This freezer has been nothing but a headache. Take your business elsewhere!
Bottom Line No, I would not recommend this to a friend
(2 of 3 customers found this review helpful)
Design flaw: don't expect any help unless you pay...
from tillamook, or
this is a good freezer when it works - when it doesn't, don't expect any help from whirlpool unless you are willing to pay for it at $100/hr.problem: design flaw causes a giant ice build up on the bottom of the freezer (a real glacier) - probably due to a plugged defrost drain. so how difficult should it be to unplug? not very if you can find a good schematic showing where to go and what to take off to get to it. unfortunately, that doesn't exist. so the answer is? why, call your friendly repair man...! B...S...anyway, we were traveling for 5 weeks and returned to find the top three levels had melted down after the ice built up had shut the system down.good luck...
(2 of 2 customers found this review helpful)
Not what I expected from Whirlpool :(
This freezer does not have a door alarm, if you have children do not buy this freezer. If it is not shut properly it will build up with frost on the evaporator panel. We owned this freezer for about two years and we have had to manually defrost the freezer about 5 times.
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My dream come true!!
from Raleigh, NC
Always wanted a freezer but as a single person didn't feel the need for one. My daughter & grandson moved in with me and she purchased it for me. We now can take advantage of store sale items...save money. When I cook now I double my recipes and freeze the leftover...don't cook as often, love it. Looking forward to the holidays when I can cook ahead and freeze and not spend as much time in the kitchen!!
So Far, So Good
from Layton, Utah
We bought this freezer to replace a chest freezer we'd had for 20 years. It works great and makes it easy to keep everything organized.
(1 of 1 customers found this review helpful)
Just what I was looking for.
from White Pigeon, MI, United States
I have been looking for a freezer some time now to replace the small freezer we had. I was very specific on what I wanted. I was looking for a frost free, adjustable shelves with a few baskets. Found it with this Whirlpool.
So Far So GOOD!
from Jayess, MS, United States
I have only had this freezer for about a month; but, so far so good!! It seems to be doing great!!!! I LOVE that I can actually hear it sealing back after you open the door then shut it. That means a lot to me that the seal is working and the cool air is staying INSIDE the freezer! Hopefully it will last me another 20 years!
from Smyrna, GA, United States
Love this Freezer, so glad that I purchased it. It is quiet and so easy to find everything.
Nice addition to household.
from Milan, IN, United States
Have had it for about a month. Has reduced confusion in our refrigerator's freezer. Already saving us money since we are buying items that are on sale and freezing them.
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