Average Customer Reviews
Style and Design
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(based on 134 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Classy and quality with good service
My wife and I looked long and hard for a good looking stainless steel microwave to match our new kitchen. I also wanted a technically well made unit (I am an engineer) and...Read complete review
My wife and I looked long and hard for a good looking stainless steel microwave to match our new kitchen. I also wanted a technically well made unit (I am an engineer) and was pretty fussy about a brand and model. We also wanted an over-the-range unit which would actually extract and the extendible extractor on this unit did not disappoint. We initially had a small problem with the unit (interior light) and the help I received from LG went way beyond what one might expect from a manufacturer. I'd recommend this unit (and brand) to anyone who asked me.
Most Liked Negative Review
Do not buy!
I had a GE microwave for 5 years and then I boughtthe LG. It was not a good microwave. The controlpanel is on the door and mine went out after...Read complete review
I had a GE microwave for 5 years and then I boughtthe LG. It was not a good microwave. The controlpanel is on the door and mine went out after 23 months. I called ABT and they were very nicebut said it is not under warranty and suggested Icall LG. I called LG and they said sorry-can't help. I think a microwave should last nore that 2 years. I am going back to a GE. Never liked this microwave.
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Reviewed by 134 customers
Displaying reviews 1-10
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Dead after 3 Years and 2 Months
from Knoxville, TN, USA
Comments about LG Black Over-The-Range Microwave Oven:
Purchased the LMHM2017 in Nov. 2011 and absolutely loved this microwave. Used 90% of the cook settings. Popcorn setting was on the money. The Extend-A-Vent was very useful when foods were burned on the underlying gas range to quickly dissipate smoke. However, the microwave did not last for a reasonable amount of time. It died in January 2015 so I'm out hunting a replacement. If LG had not reduced the height and location of the viewing window, I would consider another LG to match my 2011 LG appliances. LG....you lose on this one! Will purchase another brand where I can see what's over-cooking. What on earth were you thinking? Listen to the women who use these appliances.....please.
Bottom Line No, I would not recommend this to a friend
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The microwave has awesome features
from Ludlow, MA, USA
The microwave is really easy to use and we like the shelving in it for ease of use in heating up multiple items. I like the under lights as well as the exhaust fan for they are are a real nice added feature.
Bottom Line Yes, I would recommend this to a friend
(1 of 1 customers found this review helpful)
Great microwave/fan combo
from Chicago, IL
About Me Avid Cook
I never liked the idea of an over-stove microwave...until now. This is a great looking unit with all the necessary features. It has 2 lights to illuminate the entire cooktop. The fan, if a bit noisy, has enough power to vent my convection oven. The pop out fan that extends over the cooktop is just plain cool. The only thing I don't like is that I have to remove the wire rack if I'm warming up something in a glass measuring cup or bowl because there's not enough clearance. Pleased with this purchase.
from North Aurora, IL
Really like this microwave. It is very roomy and easy to use. The controls on the bottom make them easy to access and use.
Very Good Product, but...
from Iona, ID, USA
This microwave is a very good addition to our kitchen ensample. However, close to a year of ownership the MW now hums louder than normal. Concerning.
So far...so good
from Round Rock, TX, USA
We purchased this product to go with our new LG Gas Double Oven Range. So far, I am pleased with the product.
from Marango, IL
About Me Can't Cook
More powerful than previous KitchenAid, but much quieter.Easy to change charcoal filter, other brand required unit dismount from wall every 6 months - NO WAY.The controls on bottom of door look slick, but the door is unnecessarily long, swings way out into the room.Chime did not work correctly, sounded like someone was choking a bird. LG customer service tried to say it was normal. Didn't sound like the exact same one I heard 4 days ago. Then she said the microwave was incorrectly installed; how would that change an internal chime. It still plugs into the same outlet as before. They finally agreed to replace entire unit or send a repair tech. I did not want to take unit off the wall again.He came out but had to order a new main circuit board. Waited another week, all is great now. Shame on LG phone support for trying to say the sound was normal.Purchased because of the better product history, quality, easier filter change and much longer guarantee.
looks great, live the extendable vent tr
from NORRIDGE illinois
About Me Casual Cook
Very Average Product
from New York, NY
I was disappointed with this microwave. It is cheaply built, e.g., I scratched the finish with my fingernail, the door scrapes when opened or closed and the turntable makes a squeaking noise when in use. In addition, the timer alarm is not very loud and sounds for only a few seconds. I have many other LG products, which are great, but this is not one of them.
Vent fan doesn't work well
from Darien, IL
When I heat something up, when I open the micro door, there is a ton of steam built up in the oven. My last micro didn't have this issue. The vent fan doesn't move much air, I can't even feel it working when my hand is directly underneath and that was the whole reason that I purchased this micro, so I didn't have to get a separate vent fan and a countertop micro.
Merchant response: If you are having issues with LG Microhood(and it was purchased from Abt), please call our appliance service department at 847-967-8830 for assistance. Your appliance comes with a one year parts and labor warranty so there should be no cost for service.
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