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Reviewed by 7 customers
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LID HAS BROKEN TWICE NOW!
from Denver, NC, United States
Comments about Whirlpool Cabrio WTW7800XW White Top Loading Washer:
Have owned this washing machine for 4 years now. Although it cleans the clothes well, the lid has now broken for the second time. The first was replaced under warranty but my extended warranty just ran out 2 months ago and it has broken again. The lid alone is VERY expensive let alone having a service call and repair costs. I see I am not alone with this issue, as others have reported the same thing. I have been excessively cautious with it since it broke in the first year, but the VERY poor design makes it vulnerable to ongoing stress and it seems it will inevitably continue to break. The hinges on the lid are made of cheap plastic and all the weight of the glass lid falls on this poorly constructed hinge.
Bottom Line No, I would not recommend this to a friend
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(1 of 1 customers found this review helpful)
Less than 2 years and the bearing is going out. Cost too much to fix so we are buying a new different brand replacement.
I agree totally with the statement about
from Mt. Laurel, NJ 08054
About Me Frequent User
I agree totally with the first statement about the clothes coming out all wrinkled and Tangled.I hate this machine. Long for the old type washers with the agitator.I dread everytime I use it.I will never purchase this type again.
Merchant response: Abt apologizes that you are not happy with the product you purchased. Please note if purchased from Abt, you have 30 days to return or exchange this item for something else. Contact Abt customer service for more details.
Too noisy and ties clothes in a knot
By L Lee
from Biloxi, Mississippi
About Me Heavy Duty User
The idea of making a good HE washer is great but is is far too complicated for the average home owner with too many choices of clothing. If you have jeans towels and sheets, which cycle do you use? The lid is poorly balanced and falls easily. In Normal cycle the cloths are knotted like they were made together. The tub is so deep and the washer so tall that it is difficult to reach the bottom for a short person. The bulky cycle sounds like a jet plane on a taxi way. It goes out of balance easily.
Merchant response: Abt apologizes that you are not happy with the product you purchased. Please note, if purchased from Abt, you have 30 days to return or exchange this item for something else. Contact Abt customer service for more details.
(1 of 2 customers found this review helpful)
I would buy this product in an instant!
from Lakemoor, IL
I love that I can just throw the clothes in and select the cycle, without having to think about water level and temperature. The machine figures it out by itself and balances the load perfectly. Based on the size of the load, the cycle time is shortened. Great machine!
Bottom Line Yes, I would recommend this to a friend
(18 of 23 customers found this review helpful)
Bring back the OLD washing machines.
Dropped some chili on a comforter. Sprayed the stain with Spray'n Wash and popped it in the machine. 90 minutes later and the stain was stil there. Also didn't remove makeup stains and ink stains on a nightgown. I wish I would have just fixed my old Whirlpool washer instead of buying this new HE model. Bring back the large agitator and more water. Sometimes progress and new gadgets aren't as good as an old fashion washer.
(25 of 26 customers found this review helpful)
Worth the wait
from Gurnee, IL
I wash 2 to 3 loads of laundry per week. This washer does a great job. Cycle times are a bit long, but I don't mind working around that. Glad I waited for the newer model to come in - I enjoy the see through top.
Service and delivery comments:
Had to reschedule delivery 3 times. First time, they showed the washer in stock, but couldn't find it. Rescheduled for the next week, but the customer service rep didn't schedule it in the computer. Finally got the washer and dryer on the 3rd scheduled delivery. Wasn't too happy that it took so long to get the product, but ABT was empathetic and refunded a small percentage of the cost of the units.
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
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