Average Customer Reviews
Energy Star Rated - No
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(based on 13 reviews)
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Most Liked Positive Review
Worth the wait
I wash 2 to 3 loads of laundry per week. This washer does a great job. Cycle times are a bit long, but I don't mind working around that. Glad I waited for...Read complete review
I wash 2 to 3 loads of laundry per week. This washer does a great job. Cycle times are a bit long, but I don't mind working around that. Glad I waited for the newer model to come in - I enjoy the see through top.
Most Liked Negative Review
Bring back the OLD washing machines.
Dropped some chili on a comforter. Sprayed the stain with Spray'n Wash and popped it in the machine. 90 minutes later and the stain was stil there. Also didn't remove makeup stains and...Read complete review
Dropped some chili on a comforter. Sprayed the stain with Spray'n Wash and popped it in the machine. 90 minutes later and the stain was stil there. Also didn't remove makeup stains and ink stains on a nightgown. I wish I would have just fixed my old Whirlpool washer instead of buying this new HE model. Bring back the large agitator and more water. Sometimes progress and new gadgets aren't as good as an old fashion washer.
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Reviewed by 13 customers
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from Navarre, FL
Comments about Whirlpool Cabrio WTW7800XW White Top Loading Washer:
This is the worst washer I have ever used! It doesn't get clothes very clean and it has a defective lid. The lid broke on the sides, causing it to not close/latch properly..therefore making it impossible to do a load of laundry, unless you place dumbbells on top of it to hold it down (like we have been doing) or you replace the lid for $200. This is a big problem for this model (just google it and you'll find plenty of pics and complaints of the same issue), however whirlpool refuses to recall the lid or offer a free replacement for it. I will. NEVER buy a whirlpool appliance again!! If a company doesn't stand by their product, it's probably not a very good product!
Bottom Line No, I would not recommend this to a friend
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Whirlpool Cabrio Top Load Washer
from Cleveland, TN, United States
This is the first brand new washer we have purchased and we have been married for 33 years. We absolutely love it! It pretty much thinks for itself and turns out sparkling clean clothes. Love the delicate cycle and energy saver with the water. Best ever!!!
Bottom Line Yes, I would recommend this to a friend
Bearing went after three years
from Philadelphia, PA, United States
The washer works well but about six months ago the spin started to get loud. Last month I noticed oil spray on the floor. I did some searching online and found that the bearing and drive shaft needs to be replaced, which will cost more than a new washing machine. The are a lot of complaints about the seals going bad on the cabio washers. Now just past four years I need to by another washer.
Easy to use
from Cleveland, OH, United States
This is a very good washer for small to medium size loads. I bought this large tub washer to accommodate quilts and bedspreads. It did not perform as well as expected with large items being mangled and twisted. I'm having it serviced tomorrow and I hope it will perform better afterwards. I'm optimistic
LID HAS BROKEN TWICE NOW!
from Denver, NC, United States
Have owned this washing machine for 4 years now. Although it cleans the clothes well, the lid has now broken for the second time. The first was replaced under warranty but my extended warranty just ran out 2 months ago and it has broken again. The lid alone is VERY expensive let alone having a service call and repair costs. I see I am not alone with this issue, as others have reported the same thing. I have been excessively cautious with it since it broke in the first year, but the VERY poor design makes it vulnerable to ongoing stress and it seems it will inevitably continue to break. The hinges on the lid are made of cheap plastic and all the weight of the glass lid falls on this poorly constructed hinge.
(1 of 1 customers found this review helpful)
Less than 2 years and the bearing is going out. Cost too much to fix so we are buying a new different brand replacement.
Do not buy this machine
from Harrisburg, PA, United States
I purchased the top load washer --model WTW7800XW December 2, 2010 and nine months after purchase we had to replace the main board and we were charged for parts and labor. The lid is broken and that occurred around January of this year. I paid $749.00 for this machine and I am highly disappointed with this product. I doubt I will replace the lid . I will purchase another brand before giving another cent to Whirlpool.
Very Poor Design and Quality
from Cromell, CT
Do not buy this washer. I have been a loyal Whirlpool customer for many years. I have had this washer for three years and have had to replace the lid three times. The black insert on the top is not reinforced properly. It pulls from the frame. This creates breakage in the frame and will not close properly. Therefore, the lid will not click in place to begin the washing cycle. It is the WORST washer I have ever had. I'm ready to make the move to another product. Will not purchase another from Whirlpool. Also wrinkles clothes terribly.
I agree totally with the statement about
from Mt. Laurel, NJ 08054
About Me Frequent User
I agree totally with the first statement about the clothes coming out all wrinkled and Tangled.I hate this machine. Long for the old type washers with the agitator.I dread everytime I use it.I will never purchase this type again.
Merchant response: Abt apologizes that you are not happy with the product you purchased. Please note if purchased from Abt, you have 30 days to return or exchange this item for something else. Contact Abt customer service for more details.
Too noisy and ties clothes in a knot
By L Lee
from Biloxi, Mississippi
About Me Heavy Duty User
The idea of making a good HE washer is great but is is far too complicated for the average home owner with too many choices of clothing. If you have jeans towels and sheets, which cycle do you use? The lid is poorly balanced and falls easily. In Normal cycle the cloths are knotted like they were made together. The tub is so deep and the washer so tall that it is difficult to reach the bottom for a short person. The bulky cycle sounds like a jet plane on a taxi way. It goes out of balance easily.
Merchant response: Abt apologizes that you are not happy with the product you purchased. Please note, if purchased from Abt, you have 30 days to return or exchange this item for something else. Contact Abt customer service for more details.
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