Average Customer Reviews
Energy Star Rated - No
(based on 530 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Good dependable fridge
We've had this fridge for about 2 months now and we're happy with the features and overall quality. Would not hesitate to buy it again.
Most Liked Negative Review
Very average sums it up, though dissapointing for a 'Profile' appliance ...
We replaced all of our GE appliances with updated GE appliances ~8 months ago â€¦ While all have disappointed us, this refrigerator less so. We have not had any...Read complete review
We replaced all of our GE appliances with updated GE appliances ~8 months ago â€¦ While all have disappointed us, this refrigerator less so. We have not had any reliability issues with this refrigerator but, we find one aspect of â€˜usingâ€™ this appliance a source of frustration. The source of this frustration is that the backlighting for the water/ice controls is around the â€˜edgeâ€™ of the buttons, not behind the lettering of the buttons themselves. So, guess what ? While this is not an issue during the day so long as you have a reasonable amount of natural lighting in the kitchen, just try to read those labels during the early morning or evening hours â€¦ You canâ€™t. The bright white backlighting around the edge of the buttons obscures your vision when trying to read the button labels. How this flaw could have possibly not been noticed during the design phase is beyond me. This problem with either incorrect or lack of proper backlighting is common in one form or another across all of the appliances we purchased. With the range and microwave, the lettering of all pad controls is gray on a black background, with â€˜noâ€™ back lighting ! You can see this for yourself in the appliance photos on this site, and zooming in makes it even more apparent. The natural lighting within our kitchen area is well within the range of normal but, because of the lack of contrast between the lettering and the background itâ€™s necessary to turn on additional lights #overhead kitchen light, microwave above the stove, etc.# just to be able to â€˜see/readâ€™ the controls. You almost need a flashlight to use the controls, and Iâ€™m exaggerating only slightly. To us, this is a design blunder. Another disappointment is that the while the control backlighting on the refrigerator is white, the temperature/clock/timer lighting on the stove and microwave is greenish. All are Profile appliances, all purchased new and all purchased at the same time. I understand designs change over time but, putting out a â€˜currentâ€™ line of appliances #e.g. Profile# with mixed lighting shows lack of attention to detail. On the plus side, we noticed the crisper drawer has fewer fragile plastic parts as compared to the previous model of this refrigerator, which is a good thing because the crisper drawer in the refrigerator we replaced broke by the 2nd or 3rd year, and of course replacing it would have been prohibitively expensive and the replacement drawer would almost certainly have broken in the same place, anyway, so we lived with it. The new design is just a bit less convenient but seems to be less prone to breaking. I choose reliability over convenience. Also on the plus side, I must say the Ice Maker in the Profile Artica refrigerators seems to be highly reliable, or at least it was in the one we replaced and in this one so far. Weâ€™ve never had one problem, and it gets used a lot ! Perhaps thatâ€™s the key â€¦ Frequent use. Overall, weâ€™re fairly pleased with this refrigerator but, the GE Engineers, Human Factors and Quality Control folks should spend more time with these units in the â€˜realâ€™ world and less time in the lab.
Reviewed by 530 customers
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Nice refrigerator but...
from Jacksonville, FL, United States
Comments about GE GSHF6KGZBB Black Side-By-Side Refrigerator:
Less than 5 yrs old and already has cracks on the inside. When we bought a new build home and saw it had GE Profile appliances I was over the moon. However, this is not the quality I expected from GE. Very dissapointed to see this type of flaw.
Bottom Line No, I would not recommend this to a friend
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Nice unit but the freezer baskets are too small
By Tammy Manley
We have had this refrigerator for a couple of years now. The refrigerator itself is great - keeps food cold, has plenty of room, is quiet, looks nice, and is easy to clean. The LED lights make it look almost sterile - which I like consider I'm eating what comes out of it. BUT.....the freezer is another story. The baskets are too small. I don't have children at home so we don't use the freezer a lot, but it still has stuff in it. The baskets cannot be loaded with anything because they fall out of the rails, sit crooked, or fall on the basket below (see the pic below - the freezer is by no means overloaded! The second shelf has fallen and is sitting on the basket below which is barely in the tracks - any movement and it will fall too. The lower baskets are both outside the track on the left). Being that the replacement parts are expensive, I'm not rushing out to buy them.
It is huge from outside, but inside is not so
from Silver Spring, MD, United States
Remodeled my kitchen 3 years ago, bought all GE appliances. The shelves in the Refrigerator side is so narrow, and the front of the shelves have white plastic piece rounded downward (losing 1/4 to 1/2 inch of accessibility) of which scratches the hand when putting stuff under each shelf. Also prevents the dish or packet to slide straight in. The freezer is worse. The wire shelves and wire baskets all falling down. Not wide enough to sit between the groves (poor design) or so, I don't know how else to explain.
Refrigerator Side by Side
from Leesburg VA
The Refrigerator does not have the space I was hoping for.
2 thumbs up
from Lynchburg, VA, United States
I only have one problem with this product, I never have enough food to fill it.
Bottom Line Yes, I would recommend this to a friend
from Puerto Rico
I has the refrigerator about 3 years , is so easy to clean
Great layout inside
from Chase City, VA, United States
I just bought this but love it already had another brand and it didn't last 3 years went back to GE - this looks and works like an ultra expensive one but with out the cost! love the layout inside and so sleek and luxurious on the outside!
from Darby, PA, United States
The water and ice maker do not work; the refrigerator does not hold a cold temperature during the night. In the morning it is always too warm.
Love this fridge!!
from Minnesota, United States
The best feature is the door alarm. My children are notorious for leaving the fridge door open and this feature has solved the problem.
Dependable and lots of space
from San Jose, CA
Reliable performance with no issues. Lots of room inside, flexible configuration. The water filter is easy to replace and removes contaminants that other filters do not.
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