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Most Liked Positive Review
This review is only for installation and aesthetics. We have yet to use it as it is still cooling. We did have a professional appliance installation company install these units with...Read complete review
This review is only for installation and aesthetics. We have yet to use it as it is still cooling. We did have a professional appliance installation company install these units with the trim kit.Overall it did not seem like too hard a job to put together the trim set and slide the fridge and freezer into place. However, there was a bit of tweaking to get two separate boxes (the fridge & freezer) and trim kit to all look as one unit. Total time of install start to finish was close to two hours.Here are the various tweaks they had to make while installing:1. Needed to make their own levelers as the units did not have their own. (so, initially the units looked like they were leaning back)2. Lots of adjusting on doors to make sure they were even with one another and still level. Sort of a standard with any fridge install but a little tricker being two different units.3. The center trim kit that goes between the units was keeping the fridge from closing completely - need to assure spacing is accurate between both units from top to bottom.The main thing the installer left me with was that these are two separate units and only connected by a small plate at the top. So, it is possible that we may experience some movement when opening and closing the doors.It would seem that the design should be updated so that there is a bracket in the middle that connects both units.This way you would have a connection that runs the height of the unit keeping an even gap, creating more connection than just the small plate at the top, and would also provide a place to attach the center trim.Overall, it looks great and has met our expectations for the overall look in our kitchen. If you bought or are considering purchasing these items it is because you don't or can't spend 10k+ on a big sub-zero - I don't blame you. If they operate as good as they look, we will be very excited.I do have a small level of concern regarding the negative operational reviews but I'll see what happens with our units. Our cabinets were custom built for these units so it is not an easy change if these go belly up...but lets think positive. Once, my units get to temp and we can start using I will leave an operational review.
Most Liked Negative Review
Won't last long
We (happily) installed this and the freezer that goes with it 4 years ago in our new custom home. We really like the idea of a separate refrigerator and freezer and find that...Read complete review
We (happily) installed this and the freezer that goes with it 4 years ago in our new custom home. We really like the idea of a separate refrigerator and freezer and find that very functional for our lifestyle. Recently it stopped cooling, and we've learned that there is a slow freon leak that would cost more to fix than the cost of the refrigerator, thus we have to replace it AND the freezer, since they are a matched pair. (The style has changed). The 'sealed system' was only warranted for 1 year, and Whirlpool was unwilling to talk or help do anything about it. There are other reviews on the internet that mention the exact same problem. So, although we were happy with the product's appearance and function initially, none of that makes any difference when it won't cool four years later and is out of warranty. A certified repair person told us it was very unusual for a refrigerator's condenser and coils not to be warranted for at least 5 years. If you decide to buy this product anyway, be sure to spend the extra money for an extended warranty.
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Reviewed by 58 customers
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By Frustrated and angry
Comments about Whirlpool Sidekick Stainless Refrigerator:
This fridge cost over $1200 and didn't even last two years - coil broken. Repair will cost $605. Sounds like I've been ripped off. A brand new fridge should last 5 - 10 years without having to worry about it. What kind of useless warranty lasts 1 year, one that belongs to a company that builds products to last only one year and cannot afford to stand behind their garbage products. Fraudulent to operate under these pretences. Reading these reviews lets me know that my issue with the fridge breaking down is not an anomaly; there is a serious flaw with this product.
Bottom Line No, I would not recommend this to a friend
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(1 of 1 customers found this review helpful)
By Fed up with Whirlpool
from Ontario, Canada
When we purchased our home and they had an older model Whirlpool, all refrigerator, which remained when we took possession. It lasted 10 years from new. We replaced it with a new Sidekick in April 2013. By October 2013 we had to replace it AGAIN! Luckily it was under warranty and replaced with another new one. It is now April 2016 and it has died again. I'm so disappointed in the reliability and quality of the product, especially one that cost over $1500 (CDN). I will replace it with another brand if I can find one that fits within our cabinetry.
By Greek Chef
from Vancouver, BC
We are really happy with the capacity of this refrigerator! We can put 3-4 pots of left-over food and sauces in it easily. This is very important to us because we have an older kitchen that doesn't fit deep and wide refrigerators. We bought a counter height/depth freezer for our meat and vegetables. This refrigerator looks sleek, and is very quite. I'm only disappointed that after nearly two years, the thermostat broke down and it is slightly freezing our milk and other liquids. Otherwise, when the refrigerator is working properly, it maintains our food at an impressive even temperature from top to bottom. Enjoy!
Bottom Line Yes, I would recommend this to a friend
By Warm Food
I bought the whirlpool sidekicks all refrigerator and all-freezer pair in August of 2008. Since i'm on my third fridge which is now broken too. I will be buying my forth fridge since 2008. It just stops cooling after about two years (coolant leak which is not fixable). Same with all of them. The freezer has been great, however you have to keep getting the same fridge if you want it to match the freezer. Now I'm going to bite the bullet and switch brands and buy a new fridge and freezer. I will never buy whirlpool again.
from Brampton, ON
I bought a year ago - I like that it's spacious and fulfills the need of my huge family but just after 14 months I have had to service it where it's compressor stopped working and the gas leaked, so I'd advise to buy an extended warranty with it.
Have the matching freezer as well awesome pair tons of space and they look expensive as well!!!
from Louisville, KY
Images shared by MI
Tags: Picture of Product
LOVE my All Refrigerator & Freezer!!!!
from Dallas, TX, United States
Purchased the All Refrigerator & Freezer for our new home, Best purchase we have made. Love the clean look, and it allows plenty of room for all the food I need to feed my family of 5. Always receiving compliments!!!
from LaPorte County, IN, United States
I had to purchase a new refrigerator when my old one was too expensive to repair. I am a caterer and decided I needed a full refrigerator for my kitchen. The sidekick I bought has been the best decision I have made since starting my business.
Great feature with no freezer!
By blue moon
from Vancouver, BC, Canada
Much needed fridge space for office kitchen. We had a smaller fridge, always overfilled with a poorly utilized freezer. This 18 cu ft fridge only was the answe to our issues.
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