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Reviewed by 3 customers
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Icemaker subpar & GE cust svc is lousy
By Harv M
from New York, NY
Comments about GE GTH18HCTWW White Top-Freezer Refrigerator:
Bought this less than a month ago to replace our 10 yr old Maytag. For the same exterior dimensions, this one is over 1 cu ft bigger, which is great. BUT, the icemaker is SUBPAR!! Manual says it will "...produce approx 100-130 cubes in a 24-hour period". We're getting barely half that. We counted, twice, & we're averaging only 50 cubes/24 hrs! We have to buy ice every other day to supplement this pathetic output. How can the icemaker in this newer, more efficient model not even keep up with the one in our 10 yr old Maytag? I had GE service come check it out & all he could tell me was that it was 'working normally'. Said maybe we were opening it too frequently. Well how else would we get to the ice? And the old Maytag didn't seem to have a problem making ice under the same conditions! I emailed a complaint to GE Customer Care and they essentially told me the same thing. The icemaker on this model is pathetic. DON'T BUY THIS MODEL. In fact I wouldn't even buy GE after the experience I'm having. [...]
Bottom Line No, I would not recommend this to a friend
Merchant response: Abt apologizes that you are not happy with the product you purchased. Please note that you have 30 days to return or exchange this item for something else. Contact Abt customer service for more details.
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(8 of 8 customers found this review helpful)
About Me Casual Cook
Comments about GE Gray Left Hinges Bottom-Freezer Refrigerator:
I love this fridge so very much, but the fridge drawer (large one) keeps coming off the tracks when I open it and it's a bit of a fight to get it back in.I have broken it in 1 month of having fridge, the drawer is slightly cracked due to this constant struggle. As well, my freezer alarm goes on out of nowhere because temp is getting too warm. So I make it cooler, without having increased the temperature to begin with. It happens out of nowhere and every few weeks, sometimes the alarm sounds in the middle of the night. Quite annoying. As well, if I was away, I would lose the food in the freezer because I would be unable to restore the temperature. Trying to get in touch with GE, so far no luck.
(14 of 15 customers found this review helpful)
Perfect size for small family
from Chicago, IL
About Me Avid Cook
The refrigerator is the perfect size for our two person family. The only problem is that there is insufficient room for tall items - we had to lay bottles of white wine horizontal to make way for the milk, salad dressing, etc.. That said, it is quiet, beautiful, and VERY efficient. The freezer has wonderful drawers to organize all of our frozen meals.
Bottom Line Yes, I would recommend this to a friend
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