Average Customer Reviews
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(based on 1370 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
This product has a great value.
I always try to buy GE because I try to support "Made in America" businesses whenever I can. However, I would never sacrifice quality. Time and again I feel as though...Read complete review
I always try to buy GE because I try to support "Made in America" businesses whenever I can. However, I would never sacrifice quality. Time and again I feel as though GE delivers superior craftsmanship at a great value. This refrigerator is not the bells and whistles model but keeps my freezer ice cold without any frost problems and keeps fruit and vegetables nice and crisp. As the previous reviewer stated, there is no noise problem; the refrigerator is practically silent. I recommend this productm100%.
Most Liked Negative Review
Dent where the handle was or seal issues
We purchased this refrigerator for a rental property from a local Appliance dealer. We had to have the fridge replaced 4 times!!! The problem stemmed from needed the handle moved from the left...Read complete review
We purchased this refrigerator for a rental property from a local Appliance dealer. We had to have the fridge replaced 4 times!!! The problem stemmed from needed the handle moved from the left to the right. Fridge 1: Once the handle was removed from the left side, it revealed a dent in the door where the handle used to be. We were told it was because the manufacturer's assembly tools had put the handle on too hard, denting the door. The appliance company was informed and they brought a replacement a couple of days later... Fridge 2: The delivery guy removed the handle to move it to the right side. This time there were no dents, but the seal would not allow the fridge door to close completely. The door had to be secured with some tape in order to keep it closed. Fridge 3: The appliance store brought out another one a few days later and again there was a dent where the handle had been removed from the left side of the door. Fridge 4: So, a few days later, another fridge was sent out to replace this one. It looked good. No dents. But again, once the handle was moved to the right hand side, the seal wouldn't allow the door to close completely. The delivery guy said it was because the seal was compressed on the one side and inflated on the other. That was it! Fridge 5: We decided that we would just get a different brand of refrigerator.
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Reviewed by 1370 customers
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By Cheryl S
from Maine, United States
Comments about GE GTH18HCTBB Black Top-Freezer Refrigerator:
I bought this refrigerator less than 2yrs. ago. The compressor already broke. Since I did not buy an extended warranty, I have to buy a whole new refrigerator. This one was too small, the lights were always in the way when reaching in, anything touching against the back wall freezes, and we have to kneel down when getting anything out because it is so low. I definitely was not ever happy with this product. It always made weird noises too.
Bottom Line No, I would not recommend this to a friend
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Comment on this review
from Seattle, WA, United States
I've had it now for 2 years. I fits the space that was available for the refrigerator, without compromising capacity. It hasn't failed, but makes intermittent noises that annoy and worry me. Definitely noisier than my old refrigerator. I wonder if a fan is going to fail one of these days. The glass shelves are nowhere as sturdy as in my old refrigerator, and have fewer positions for vertical adjustment. They bow under the load, but so far have not broken. The bottom glass shelf over the vegetable crispers has crevices on the top side that are essentially impossible to clean. It has one less shelf than my old refrigerator. The shelves on the door hold more compared to my old refrigerator. Without separate controls for the freezer compartment and the refrigerator compartment, I have to juggle the single control to compromise freezer temperature to avoid freezing in the refrigerator as the ambient temperature changes with the seasons.
Bottom Line Yes, I would recommend this to a friend
Lots of space in fridge
from New Jersey, United States
This product has lots of storage space& I'm very happy about that
Broken lower frigerator door made of thin plastic broke and failed within first year within first year, butter dish door falls out.
GE best brand that you can buy.
from Adjuntas P.R.
I always bought GE brands,I bought this a week ago am so happy that i did so.
from Pinellas Park, FL, United States
I love the fridge the ice maker is great and is just the right size.
love the size
By craig hinch
from Wayne, NJ, United States
purchased this fridge about 4 months ago. We absolutely love it. Its quiet, keeps perfect temp.In black it is a beautiful thing to look at, just a great buy. I wish it was still available because I would love another one for my basement
from Jonesville, KY, United States
I just bought it, and I love the black color and the ease of reaching everything inside. I love the ice maker which is so convenient.
Pretty that's all
from Philadelphia, PA, United States
Within the first 30 days parts starting coming off. Within 90 days more started breaking. It's very pretty though.
loved the size
from Trussville, Al
My home is older and I was pleased to find a stainless steel that would fit my existing space.
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