Average Customer Reviews
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(based on 280 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Spacious & Stylish With Great Features!
We replaced a 20+ year old top freezer fridge and were looking for a change. In May, we purchased this side-by-side in black, which is very sleek and stylish looking (I think...Read complete review
We replaced a 20+ year old top freezer fridge and were looking for a change. In May, we purchased this side-by-side in black, which is very sleek and stylish looking (I think stainless is a fad and a bit high maintainance). I like the taller height of the doors so that you don't see the hinges. I wish the front were textured instead of the smooth finish, as I think it will eventually scratch. The fridge side is very spacious, and the spill proof shelves have already been put to the test. The butter keeper is huge. It holds my two cut crystal butter dishes, and two plastic tubs of butter. The water filter is conveniently located above the top shelf; no crawling on my knees to replace one on the floor level. The lighting is awesome! I love a well lit interior. The adjustable door shelving is very adequate; I love the larger shelf in the door my milk and juices; very handy. The freezer side is also very well lit and has ample space. I was hesitant about the glass shelves in the freezer, as I was used to wire shelves, but I really like the glass shelves. It could really use one more shelf. I like the ice container in the door; it is very easy to remove when needed. The ice maker is a little bit noisy and a tad slow, but I have become accustomed to it now. I love the bright blue lighting on the exterior. The ice maker and water dispenser are great. The grandkids love the crushed ice feature. I love this Whirlpool refrigerator!
Most Liked Negative Review
This fridge came with my new home seven months ago. If I had a choice I would not choose this fridge. Yes, this is a stylish looking appliance that would be good for...Read complete review
This fridge came with my new home seven months ago. If I had a choice I would not choose this fridge. Yes, this is a stylish looking appliance that would be good for a family with one or two people, but this fridge is not good for a family with older kids where you need more room for cold items. The icemaker also is lacking. I had a family gathering and ran out of ice before we got started good. I could not be fully replenished until the next day. The icemaker is also very loud.
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Reviewed by 280 customers
Displaying reviews 1-10
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By red camaro
from The Villages, FL, United States
Comments about Whirlpool Gold Black Side-By-Side Refrigerator:
3 of 4 appls repaired several times. Refrige finally replaced with same model. The new one is still freezing food. All appliances are only 10 months old. I will never buy Whirl Pool again.
Bottom Line No, I would not recommend this to a friend
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Good looks can be deceiving
from California, United States
I had the refrigerator for less than a month and the ice maker quit working this was July. I called it in for service and as soon as the guy showed up and tinkered with the ice maker it started working again. It had something clogged in the water line he said. No need to change anything. Ok, it was working again. Winter, I turned off the ice maker as it is not needed. May, summer is here again. Let's turn on the ice maker and get ready for a hot summer. Need ice. It made one batch of ice, then it quit working again. Now what. I called it in for service. Service guy pulled it out from the wall and the water from the drain pan spills everywhere. I noticed dried water mark on the floor where the refrigerator was and was concerned whether this has been leaking for quite some time. He assures me that it was not a problem and that the refrigerator releases water in the drip pan and the water should evaporate in the pan.The next day my floor was covered with water! Now what? They said the refrigerator is defrosting and the water is not evaporating due to excessive defrost cycle. I live in a dry climate, so I am not too worried about water damage to the floor. I hope they fix it soon. I do like this refrigerator. Other than the problems listed above it has performed quite well. It is not noisy and it has a lot of storage capacity.
Bottom Line Yes, I would recommend this to a friend
from Oldsmar, FL, United States
side by side freezer too small because of width and large ice maker. Have to stack food vertical in order to maximize space efficiency. Water filter order reminder came on after just 1/2 used. had to reset to get rid of the reminder. Ice dispenser too noisy and slow.
from Wildwood, FL, United States
My wife and I are very pleased with our new refrigerator. It has plenty of room and we like that all the drawers, doors and shelves are movable to accommodate different needs.
from Philadelphia, PA, United States
This new refrigerator is perfect: quiet, accurate temperatures (fridge and freezer), handsome, great dispenser features, fabulous sized ice cubes (not too big, not too small).
Very good app
from Manitowoc, WI, United States
Saves a lot on my electric bill & runs very quiet I like the ice too
new whirlpool fridge
from Port Charlotte, FL, United States
bought 5 mo ago happy with every thing.love temp. aqdjustment on door
Very stylish and energy efficent
from Canton, Michigan
We like our new fridge but a couple of improvements could be made for the new ones. First the water tube is too far out from the back; if you have a small glass or a slender cup the water almost misses the glass. You have to be careful dispensing the water. Secondly the drawers should have been separated in half so you don't have to open both doors to open the drawers. Also the freezer compartment is kind of noisy when opening and closing.
Love this appliance
from Concord, CA
It looks great, and is spacious for all my needs. I like the side by side due the space I have which would be tight for a larger door or drawers. I am enjoying this appliance and would recommend it
from North Carolina
Really like this refrigerator, roomy and quiet, good ice. Wish the water was a little colder without having to add ice.
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