Average Customer Reviews
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Most Liked Positive Review
Spacious & Stylish With Great Features!
We replaced a 20+ year old top freezer fridge and were looking for a change. In May, we purchased this side-by-side in black, which is very sleek and stylish looking (I think...Read complete review
We replaced a 20+ year old top freezer fridge and were looking for a change. In May, we purchased this side-by-side in black, which is very sleek and stylish looking (I think stainless is a fad and a bit high maintainance). I like the taller height of the doors so that you don't see the hinges. I wish the front were textured instead of the smooth finish, as I think it will eventually scratch.The fridge side is very spacious, and the spill proof shelves have already been put to the test. The butter keeper is huge. It holds my two cut crystal butter dishes, and two plastic tubs of butter. The water filter is conveniently located above the top shelf; no crawling on my knees to replace one on the floor level. The lighting is awesome! I love a well lit interior. The adjustable door shelving is very adequate; I love the larger shelf in the door my milk and juices; very handy.The freezer side is also very well lit and has ample space. I was hesitant about the glass shelves in the freezer, as I was used to wire shelves, but I really like the glass shelves. It could really use one more shelf. I like the ice container in the door; it is very easy to remove when needed. The ice maker is a little bit noisy and a tad slow, but I have become accustomed to it now.I love the bright blue lighting on the exterior. The ice maker and water dispenser are great. The grandkids love the crushed ice feature.I love this Whirlpool refrigerator!
Most Liked Negative Review
Great features, poor execution
Replaced a GE Profile, wanted an ice maker in the door which this one has. Had it one week and the refrigerator handle broke off, BROKE OFF! A month later, putting a...Read complete review
Replaced a GE Profile, wanted an ice maker in the door which this one has. Had it one week and the refrigerator handle broke off, BROKE OFF! A month later, putting a frozen turkey on one of the shelves in the freezer, the shelf BROKE! Replaced for $50, $20 cheaper than Whirlpool had.Ice maker is loud enough to wake the dead and is slow to make ice. Refrigerator makes odd noises all hours of the day and night.This unit has great features, but they had the 3rd string on the assembly line when this one was made. My first and last Whirlpool.
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Reviewed by 300 customers
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Okay but not okay
Comments about Whirlpool Gold Black Side-By-Side Refrigerator:
I have the 26 C.F. Whirlpool GSF26C model (previous version of this frig). The ice maker is incredibly slow at making ice, even on "fast ice" setting it takes a couple of days to fill the ice container. Every so often I have to leave the freezer door open to thaw out the water lines for the ice maker. The water supply tubs that run from the valve to the filter and the door dispenser cracked just out of warranty and are too expensive to replace. The metal is really thin and the doors dent very easily, I have dents in my door that I have no idea of how they got there. The best I can say is it gets cold and is still working, at least most of it.
Bottom Line No, I would not recommend this to a friend
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We bought this 6 months ago. Refrigerator warmed up after 4 months for several days and then freezer did same. Problem corrected itself but second time this happened, technician came and defroster in freezer was found to be the cause. One wire was not completely connected. Tech said this happened at factory; that we were not the cause.
Bottom Line Yes, I would recommend this to a friend
Terrible - Freezer stops working after only 2.5 years
By Whirlpool refrigerator
from Kansas City, KS, United States
We bought our refrigerator in September 2012. We are a two person household & it has already gone out. I only gave it one star because it's required. Products such as this should last longer than this timeframe - especially with a little use as and as well taken care of as this refrigerator.
Images shared by Whirlpool refrigerator
Inside photo of the freezer.
from The Villages, FL, United States
Refrigerator is OK. It is noisy, making a periodic clattering noise, which I can't pinpoint the cause of. It might be when the ice-maker calls for water. As far as the inside of the unit, the placement of the light in the refrigerator section obstructs what should be easy access to the top rack. Case in point, a one gallon container of milk has to be tilted in order to clear the light.
Images shared by vinova
from Canton, OH, United States
Clean crisp and easy to access your refrigerated and frozen foods.
I like the freezer on the bottom.
from Bristow, VA, United States
So far we've had the fridge for a month and it seems fine.
DO NOT BUY!
from Gainesville, VA
I bought this referidgerator 14 months ago and today we woke up to find the fridge not cold. Whirlpool is the only company I know that only does 12 month warrantys. Now I know why. The compressor stopped for some reason. Thankfully all I had to do was uplug it and plug it back up, but how often will I have to do this?? What is the bigger underlying issue? Sooo, disappointed.
I bought this item a few months ago for our home to go with our other black Whirlpool appliances. It looks fantastic and works great. I like all the features and it is really quiet.
By red camaro
3 of 4 appls repaired several times. Refrige finally replaced with same model. The new one is still freezing food. All appliances are only 10 months old. I will never buy Whirl Pool again.
Good looks can be deceiving
from California, United States
I had the refrigerator for less than a month and the ice maker quit working this was July. I called it in for service and as soon as the guy showed up and tinkered with the ice maker it started working again. It had something clogged in the water line he said. No need to change anything. Ok, it was working again. Winter, I turned off the ice maker as it is not needed. May, summer is here again. Let's turn on the ice maker and get ready for a hot summer. Need ice. It made one batch of ice, then it quit working again. Now what. I called it in for service. Service guy pulled it out from the wall and the water from the drain pan spills everywhere. I noticed dried water mark on the floor where the refrigerator was and was concerned whether this has been leaking for quite some time. He assures me that it was not a problem and that the refrigerator releases water in the drip pan and the water should evaporate in the pan.The next day my floor was covered with water! Now what? They said the refrigerator is defrosting and the water is not evaporating due to excessive defrost cycle. I live in a dry climate, so I am not too worried about water damage to the floor. I hope they fix it soon. I do like this refrigerator. Other than the problems listed above it has performed quite well. It is not noisy and it has a lot of storage capacity.
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