Average Customer Reviews
Energy Star Rated - No
(based on 303 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Spacious & Stylish With Great Features!
We replaced a 20+ year old top freezer fridge and were looking for a change. In May, we purchased this side-by-side in black, which is very sleek and stylish looking (I think...Read complete review
We replaced a 20+ year old top freezer fridge and were looking for a change. In May, we purchased this side-by-side in black, which is very sleek and stylish looking (I think stainless is a fad and a bit high maintainance). I like the taller height of the doors so that you don't see the hinges. I wish the front were textured instead of the smooth finish, as I think it will eventually scratch.The fridge side is very spacious, and the spill proof shelves have already been put to the test. The butter keeper is huge. It holds my two cut crystal butter dishes, and two plastic tubs of butter. The water filter is conveniently located above the top shelf; no crawling on my knees to replace one on the floor level. The lighting is awesome! I love a well lit interior. The adjustable door shelving is very adequate; I love the larger shelf in the door my milk and juices; very handy.The freezer side is also very well lit and has ample space. I was hesitant about the glass shelves in the freezer, as I was used to wire shelves, but I really like the glass shelves. It could really use one more shelf. I like the ice container in the door; it is very easy to remove when needed. The ice maker is a little bit noisy and a tad slow, but I have become accustomed to it now.I love the bright blue lighting on the exterior. The ice maker and water dispenser are great. The grandkids love the crushed ice feature.I love this Whirlpool refrigerator!
Most Liked Negative Review
Great features, poor execution
Replaced a GE Profile, wanted an ice maker in the door which this one has. Had it one week and the refrigerator handle broke off, BROKE OFF! A month later, putting a...Read complete review
Replaced a GE Profile, wanted an ice maker in the door which this one has. Had it one week and the refrigerator handle broke off, BROKE OFF! A month later, putting a frozen turkey on one of the shelves in the freezer, the shelf BROKE! Replaced for $50, $20 cheaper than Whirlpool had.Ice maker is loud enough to wake the dead and is slow to make ice. Refrigerator makes odd noises all hours of the day and night.This unit has great features, but they had the 3rd string on the assembly line when this one was made. My first and last Whirlpool.
Reviewed by 303 customers
Displaying reviews 1-10
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Ice Maker does not work
from Cleveland, Ohio
Comments about Whirlpool Gold Black Side-By-Side Refrigerator:
Second time the ice maker stopped working. Last time it cost me $500 for technician to fix. I am afraid to call again.
Bottom Line No, I would not recommend this to a friend
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Very cheaply made
from Birmingham, Al.
I have had this refrigerator for 5 years. Ice despenser routinely "over ices" and needs thawing. Water dispenser is difficult to actuate, sometimes it works sometimes it is easier just to get water from the kitchen faucet. Has ruined my hard wood floors from leaking. The operators manual is of no help on the leaking issue. The whirlpool web site is of no benefit.
Ice maker issues
from Georgetown, in
Purchased this refrigerator November 2001 and have to have it repaired on 3 different occasions. The first was an I stallation issue shortly after delivery. Then in 2013, we had to have the water valve assembly replaced. In February, 2016, the ice maker stopped working and the extended warranty company has sent a repairman on three different occasions. Today he order more parts and now we have to miss work yet again when he comes back in two weeks. Hopefully he will be able to fix it then,; don't imagaine there are too many ice maker parts left!Also the bottom tray freezes anything on the right side.
Okay but not okay
I have the 26 C.F. Whirlpool GSF26C model (previous version of this frig). The ice maker is incredibly slow at making ice, even on "fast ice" setting it takes a couple of days to fill the ice container. Every so often I have to leave the freezer door open to thaw out the water lines for the ice maker. The water supply tubs that run from the valve to the filter and the door dispenser cracked just out of warranty and are too expensive to replace. The metal is really thin and the doors dent very easily, I have dents in my door that I have no idea of how they got there. The best I can say is it gets cold and is still working, at least most of it.
We bought this 6 months ago. Refrigerator warmed up after 4 months for several days and then freezer did same. Problem corrected itself but second time this happened, technician came and defroster in freezer was found to be the cause. One wire was not completely connected. Tech said this happened at factory; that we were not the cause.
Bottom Line Yes, I would recommend this to a friend
Terrible - Freezer stops working after only 2.5 years
By Whirlpool refrigerator
from Kansas City, KS, United States
We bought our refrigerator in September 2012. We are a two person household & it has already gone out. I only gave it one star because it's required. Products such as this should last longer than this timeframe - especially with a little use as and as well taken care of as this refrigerator.
Images shared by Whirlpool refrigerator
Inside photo of the freezer.
from The Villages, FL, United States
Refrigerator is OK. It is noisy, making a periodic clattering noise, which I can't pinpoint the cause of. It might be when the ice-maker calls for water. As far as the inside of the unit, the placement of the light in the refrigerator section obstructs what should be easy access to the top rack. Case in point, a one gallon container of milk has to be tilted in order to clear the light.
Images shared by vinova
from Canton, OH, United States
Clean crisp and easy to access your refrigerated and frozen foods.
I like the freezer on the bottom.
from Bristow, VA, United States
So far we've had the fridge for a month and it seems fine.
DO NOT BUY!
from Gainesville, VA
I bought this referidgerator 14 months ago and today we woke up to find the fridge not cold. Whirlpool is the only company I know that only does 12 month warrantys. Now I know why. The compressor stopped for some reason. Thankfully all I had to do was uplug it and plug it back up, but how often will I have to do this?? What is the bigger underlying issue? Sooo, disappointed.
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