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Most Liked Positive Review
We are very satisfied with this washing machine and highly r
Washing Machine Whirlpool WTW5700XW0We are very satisfied with this washing machine and highly recommend it.My review is rather long, even though I try to be concise...Read complete review
Washing Machine Whirlpool WTW5700XW0We are very satisfied with this washing machine and highly recommend it.My review is rather long, even though I try to be concise and to the point.When we had to purchase a new washing machine after our last one began to fade after 14 years (and it was already used), we consulted a leading consumer evaluation service. Our final choice was among the top loading 'high efficiency' machines recommended.These new high efficiency machines differ substantially from the older machines. The sounds they make, the cycles they go through, the amount of water they use, are all very different from the older washing machines.We chose this high efficiency model for these reasons:1) it was highly recommended by the consumer evaluation service2) it is rated Cier 33) it has a glass topThe competitor (for us) cost another $100 for a glass top and was cier 2 (a lower rating). That clinched it for us to get the Whirlpool rather than the (xxx). I really wanted to get the xxx because that brand has served my family well for more then sixty years, and it was the brand of the machine we were replacing. But to pay $100 more to get a lesser efficiency rated machine just for the glass top? -- well, not this time.We were at first disconcerted with the noises but especially the low amount of water the Whirlpool uses. Never mind the different noises, we wondered how our clothes could possibly be cleaned with a level of water that never rose above the top of the clothes! Let me mention here that we are very happy with the glass top, which permits us to see the washer in action. Without the glass top, I would be constantly stopping, looking, and restarting, without seeing what is actually transpiring.Through the glass top we could see that the clothes are moved rigorously through the solution of water and detergent; so the manufacturer's statement that detergent is efficiently delivered makes sense.We rarely use a dryer unless it rains unceasingly for days and days; we hang out clothes to dry on a clothesline. After three months with our new washing machine I state unequivocally that whether dried on the clothesline or in the dryer, our clothes are at least as clean and fresh as before, and to my mind, better.I have wondered why reviews are all over the map: some claim the product is the best ever and others the worst ever. Sometimes complaints are handled well, sometimes not. Those that are not handled well lead to justifiably bad reviews.So how does one consider the bad reviews that are complaints not about a defective product, but rather about the product itself?I think -- and this is just my personal opinion -- that most complaints arise from not understanding how this very different machine works. If I look at the water level, for instance, and think this can never ever get my clothes clean, well then it may be that no matter how clean my clothes actually are I won't believe they are clean.As for the rest (I think a minor remainder), I have no explanation or speculative explanation. I would say, 'Give it a real chance. If that doesn't do it for you, seek recourse: get a replacement, another model, or go back'. I would rather not have anyone go back, because the water savings are significant.
Most Liked Negative Review
I have to say I am very disappointed with my new washer. It doesn't clean well and I have to run loads 2 and 3 times to get them clean. I love the Whirlpool...Read complete review
I have to say I am very disappointed with my new washer. It doesn't clean well and I have to run loads 2 and 3 times to get them clean. I love the Whirlpool dryer and have never had any complaints about a Whirlpool washer until now. I have to literally set ever load on the HIGHEST and LONGEST setting and hope they are semi clean when finished.My husband works construction and I have pets so I am washing blankets, sheets, sofa covers and dirty construction clothes and this washer really - really does NOT clean them well. I hope it dies soon so I can justify buying a new one. :(
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By Utterly Disgusted
from Chester County, PA
Comments about Whirlpool Cabrio WTW5550XW White Top Loading Washer:
If I could give this a zero rating, I would. It lasted only 4 years until a total breakdown. The washer stopped draining the clothes, leaving them soaking wet. The hoses went bad. The lid lock refused to unlock, thus disallowing me to get my wet clothes. The spin cycle was hit or miss as far as it working. The motherboard went bad and the transmission was on it's last leg. I got a quote of $700 to repair in addition to the service call, and that's providing the transmission does not need to be replaced. I am very upset with Whirlpool!!!
Bottom Line No, I would not recommend this to a friend
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Don't Expect Washer to Last . . .
from North Haven, CT
I purchased this washer in February 2012 expecting it to last for many years only to find out in Oct. 2015 (3 yrs. 8 mos. later) that the washer's transmission is leaking oil and will need to be replaced!!! The machine was not washing the clothes nor spinning out water on the spin cycle. It would take me over 2 hours just to wash one load when it should only take about an hour. Not a happy camper to have to constantly rewash clothes and babysit the washer to make sure it was washing and spinning out water correctly.
from Elma wa.
It doesn't wash my clothes they still stink I have had it for a year..not a big fan of only filling the washer 1/4 of water to wash I don't need to conserve water and it sucks up electricity looking for a new washer now
from Bloomfield Hills, MI
Stops mid cycle, doesn't start sometimes, doesn't sense properly, all "automatic" systems fail frequently.
Lasted ONLY 4 years
from Midway, GA
My review pretty much relates to the others here. It is 4 years old and just quite spinning. Really didn't have time to have it looked at. A washing machine is a pretty important appliance and reliability is a must. I will be making a fire pit out of the drum and the rest will go to the scrap yard. NEVER will buy a Whirlpool---Should have listened to my mother--Sold the dryer and re branded
Complete junk after only a few years
By Unhappy average Joe
from Marinette, wi
Only had it for a few years, bearing seal leaked, damaged transmission AND our floor!! Local repair estimated repair cost to nearly the cost of a new washer. Very unhappy!!
By Don't get this
from PEI Canada
I bought this when I moved into a new house and took the 4 year extended warranty.4 years in the sensor broke and wouldn't work anymore. I called and they came and replaced the part under my warranty. One year later, the same thing breaks down only now I'm 1 month past the end of my warranty.This machine is a piece of garbage.
from Fairhope, AL
This washer has amazed me. I love the extra large open tub and how it "just knows" how much water to add. The new technology is very efficient.
Bottom Line Yes, I would recommend this to a friend
from British Columbia, Canada
It only lasted 4 years...it will cost me more to fix it than to buy a new one!
By Picky washer
from Venetia, PA
I have thad his washer since May and I like it but I don't love it, it is a top loader and you can not open it once you have started your cycle. Not to crazy about the soap dispenser situation.
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