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Most Liked Positive Review
We are very satisfied with this washing machine and highly r
Washing Machine Whirlpool WTW5700XW0We are very satisfied with this washing machine and highly recommend it.My review is rather long, even though I try to be concise...Read complete review
Washing Machine Whirlpool WTW5700XW0We are very satisfied with this washing machine and highly recommend it.My review is rather long, even though I try to be concise and to the point.When we had to purchase a new washing machine after our last one began to fade after 14 years (and it was already used), we consulted a leading consumer evaluation service. Our final choice was among the top loading 'high efficiency' machines recommended.These new high efficiency machines differ substantially from the older machines. The sounds they make, the cycles they go through, the amount of water they use, are all very different from the older washing machines.We chose this high efficiency model for these reasons:1) it was highly recommended by the consumer evaluation service2) it is rated Cier 33) it has a glass topThe competitor (for us) cost another $100 for a glass top and was cier 2 (a lower rating). That clinched it for us to get the Whirlpool rather than the (xxx). I really wanted to get the xxx because that brand has served my family well for more then sixty years, and it was the brand of the machine we were replacing. But to pay $100 more to get a lesser efficiency rated machine just for the glass top? -- well, not this time.We were at first disconcerted with the noises but especially the low amount of water the Whirlpool uses. Never mind the different noises, we wondered how our clothes could possibly be cleaned with a level of water that never rose above the top of the clothes! Let me mention here that we are very happy with the glass top, which permits us to see the washer in action. Without the glass top, I would be constantly stopping, looking, and restarting, without seeing what is actually transpiring.Through the glass top we could see that the clothes are moved rigorously through the solution of water and detergent; so the manufacturer's statement that detergent is efficiently delivered makes sense.We rarely use a dryer unless it rains unceasingly for days and days; we hang out clothes to dry on a clothesline. After three months with our new washing machine I state unequivocally that whether dried on the clothesline or in the dryer, our clothes are at least as clean and fresh as before, and to my mind, better.I have wondered why reviews are all over the map: some claim the product is the best ever and others the worst ever. Sometimes complaints are handled well, sometimes not. Those that are not handled well lead to justifiably bad reviews.So how does one consider the bad reviews that are complaints not about a defective product, but rather about the product itself?I think -- and this is just my personal opinion -- that most complaints arise from not understanding how this very different machine works. If I look at the water level, for instance, and think this can never ever get my clothes clean, well then it may be that no matter how clean my clothes actually are I won't believe they are clean.As for the rest (I think a minor remainder), I have no explanation or speculative explanation. I would say, 'Give it a real chance. If that doesn't do it for you, seek recourse: get a replacement, another model, or go back'. I would rather not have anyone go back, because the water savings are significant.
Most Liked Negative Review
I have to say I am very disappointed with my new washer. It doesn't clean well and I have to run loads 2 and 3 times to get them clean. I love the Whirlpool...Read complete review
I have to say I am very disappointed with my new washer. It doesn't clean well and I have to run loads 2 and 3 times to get them clean. I love the Whirlpool dryer and have never had any complaints about a Whirlpool washer until now. I have to literally set ever load on the HIGHEST and LONGEST setting and hope they are semi clean when finished.My husband works construction and I have pets so I am washing blankets, sheets, sofa covers and dirty construction clothes and this washer really - really does NOT clean them well. I hope it dies soon so I can justify buying a new one. :(
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Reviewed by 1069 customers
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Complete junk after only a few years
By Unhappy average Joe
from Marinette, wi
Comments about Whirlpool Cabrio WTW5550XW White Top Loading Washer:
Only had it for a few years, bearing seal leaked, damaged transmission AND our floor!! Local repair estimated repair cost to nearly the cost of a new washer. Very unhappy!!
Bottom Line No, I would not recommend this to a friend
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By Don't get this
from PEI Canada
I bought this when I moved into a new house and took the 4 year extended warranty.4 years in the sensor broke and wouldn't work anymore. I called and they came and replaced the part under my warranty. One year later, the same thing breaks down only now I'm 1 month past the end of my warranty.This machine is a piece of garbage.
from Fairhope, AL
This washer has amazed me. I love the extra large open tub and how it "just knows" how much water to add. The new technology is very efficient.
Bottom Line Yes, I would recommend this to a friend
from British Columbia, Canada
It only lasted 4 years...it will cost me more to fix it than to buy a new one!
By Picky washer
from Venetia, PA
I have thad his washer since May and I like it but I don't love it, it is a top loader and you can not open it once you have started your cycle. Not to crazy about the soap dispenser situation.
Love This Washer!
By Patti the perfectionist
from Swansea, IL
I am so in love with this washer, I look for things to wash!It cleans very well and it plays a little tune to tell me my load is done!I have to admit I was skeptical of there not being an agitator, but I now would never go back to an agitator machine. This machine is exceptional!!
Not worth it
from Greenwood, IN
This machine replaced a front loader that lasted 14 months. Yes. Months. This one only lasted 4 years and done. Main bearing is out. And now we're being offered 30% off. Off of what has yet to be determined. Is it time to move to another brand after filling the house with Whirlpool for 20+ years? That has yet to be determined.
i hate this piece of landfill material
it sucks i had to give it one star, deserves zero. nothing but problems. The cost to repair is more than a new machine...so bye bye Whirlpool, im off to a competitor and will gladly fork over my hard earned cash to them.
GREAT WASH OPTIONS AND FEATURES
from JACKSON, MS
I PURCHASED THIS A FEW YEARS AGO, AND IT'S STILL RUNNING LIKE NEW. IT'S QUIET, SPACIOUS, AND I CAN TAP A NAP AND WAIT FOR THE FINISHED WASH ALARM SO THAT I CAN RELOAD. I WOULD RECOMMEND IT TO ANYONE.
(1 of 1 customers found this review helpful)
Waste of money
from Fort Wayne
We've only had this washer since 8/2012 and have had to replace the belts about a couple of months ago. Now the whole bearing system is out and it'll cost $260 to replace. We're getting another washer all together. We don't have a lot of money & this machine was more expensive which we thought would benefit us in the long run. We were wrong! I can't believe how much money we've wasted on it.
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