Average Customer Reviews
Energy Star Rated - No
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(based on 104 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
I love my new washer! It has no agitator in the way, get clothes very clean, and quite dry (from the spin). The only drawbacks are that I wish it were...Read complete review
I love my new washer! It has no agitator in the way, get clothes very clean, and quite dry (from the spin). The only drawbacks are that I wish it were faster, and a bit quieter (It's not THAT loud, but it's louder than I expected it to be for a new HE model.)
Most Liked Negative Review
This product is a total disappointment and a waste of money!
This washer, supposedly being a high efficiency, low water usage model does not perform as well as my 25 year old washer. This washer is loud, never rinses all the soap out of...Read complete review
This washer, supposedly being a high efficiency, low water usage model does not perform as well as my 25 year old washer. This washer is loud, never rinses all the soap out of clothing even when using the correct soap and the double rinse cycle. It also damages and wrinkles my clothes substantially faster than a traditional washer. And forget washing and large bulky items such as rugs or comforters or any dog bedding. This washer's unfortunately relies on the drier remove dog hair, lint, left in soap and dirt. I am a very dissatisfied customer.
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Reviewed by 104 customers
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Very disappointed with this Model
By L Chang
from Cherry Hill, NJ, United States
Comments about Whirlpool Cabrio WTW5550XW White Top Loading Washer:
I bought this about 4 and half years in 2010. The light indicator for cold water vanished after one year of use. Different kinds of noises are getting louder and louder. The washer stops at the cycles of rinse and spin. Now, I have to operate it manually. This is a piece of junk comparing to the "Kenmore" I had, which last almost 12 years.
Bottom Line No, I would not recommend this to a friend
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Happier with old washer
I have had this washer since 2010. I have soap left on clothes. Doesn't look like got completely wet at times. I also have to use extra rinse all the time. Whites are getting terribly dingy. My load of whites (socks, undies) yesterday had to be re-washed as I swished them and clearly the water was still dirty and I used chlorexll. I am completely dissolutioned with this product. I love the dryer.
Doesnt rinse soap well & now not working
from Clifton, NJ, United States
My first issue was that I'd wash colors and they'd come out with soap stains on them, needing to be rinsed again. Now the lid lock starts flashing whenever the spin cycle begins, and the washer stops running. Time to throw some $$$ out the window.
By Highly Disappointed
from Indianapolis, IN, United States
We have had this series for just over 4 years and the lid keeps breaking even after careful use. Pretty expensive to repair too.
from Chicago, il
We bought this model a few years ago. While we were stationed at a different base. The clothing does not get as clean as our other washer. We did buy the set. Now this washer will not sense the clothing or keep the lid locked. It had a burnt rubber smell after a small load of white clothing. Next time I will just buy a different brand with better consumer reviews.
from San Antonio, TX, United States
I don't regret buying this product, it washes good, it's so quiet sometimes i forget am washing.
Bottom Line Yes, I would recommend this to a friend
Horrible washing maching
from Monroe, Wa
Does not put enough water in the tub to wash anything. Makes grinding sounds. Can't wait to get rid of this junk
not a fan
Doing more loads than ever, to clean the same amount of laundry, does not seem energy efficient to me. Jeans have to go in small separate "Bulky" loads in order to come out clean, because if I don't, they come out matted with lint and dirt. Loading anything becomes a balancing act to keep things from falling on the center thingy. And it needs a special detergent that's hard to find and more expensive than my favorite brand which worked perfectly well in my old agitator machine. I'm sorry I got seduced by the energy-saving claims I'm probably using more water, definitely doing more loads, and getting exasperated every time I do the laundry.
Excellent job getting our clothes clean. Took some time getting used to not having a center agitator - but finally did - great water saver!
So easy a child could operate it
from Evansville, IN, United States
This is the second whirlpool washer I've bought in 20 years what quality
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