Average Customer Reviews
Energy Star Rated - No
Need more help?
Like this category?
(based on 1062 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
We are very satisfied with this washing machine and highly r
Washing Machine Whirlpool WTW5700XW0We are very satisfied with this washing machine and highly recommend it.My review is rather long, even though I try to be concise...Read complete review
Washing Machine Whirlpool WTW5700XW0We are very satisfied with this washing machine and highly recommend it.My review is rather long, even though I try to be concise and to the point.When we had to purchase a new washing machine after our last one began to fade after 14 years (and it was already used), we consulted a leading consumer evaluation service. Our final choice was among the top loading 'high efficiency' machines recommended.These new high efficiency machines differ substantially from the older machines. The sounds they make, the cycles they go through, the amount of water they use, are all very different from the older washing machines.We chose this high efficiency model for these reasons:1) it was highly recommended by the consumer evaluation service2) it is rated Cier 33) it has a glass topThe competitor (for us) cost another $100 for a glass top and was cier 2 (a lower rating). That clinched it for us to get the Whirlpool rather than the (xxx). I really wanted to get the xxx because that brand has served my family well for more then sixty years, and it was the brand of the machine we were replacing. But to pay $100 more to get a lesser efficiency rated machine just for the glass top? -- well, not this time.We were at first disconcerted with the noises but especially the low amount of water the Whirlpool uses. Never mind the different noises, we wondered how our clothes could possibly be cleaned with a level of water that never rose above the top of the clothes! Let me mention here that we are very happy with the glass top, which permits us to see the washer in action. Without the glass top, I would be constantly stopping, looking, and restarting, without seeing what is actually transpiring.Through the glass top we could see that the clothes are moved rigorously through the solution of water and detergent; so the manufacturer's statement that detergent is efficiently delivered makes sense.We rarely use a dryer unless it rains unceasingly for days and days; we hang out clothes to dry on a clothesline. After three months with our new washing machine I state unequivocally that whether dried on the clothesline or in the dryer, our clothes are at least as clean and fresh as before, and to my mind, better.I have wondered why reviews are all over the map: some claim the product is the best ever and others the worst ever. Sometimes complaints are handled well, sometimes not. Those that are not handled well lead to justifiably bad reviews.So how does one consider the bad reviews that are complaints not about a defective product, but rather about the product itself?I think -- and this is just my personal opinion -- that most complaints arise from not understanding how this very different machine works. If I look at the water level, for instance, and think this can never ever get my clothes clean, well then it may be that no matter how clean my clothes actually are I won't believe they are clean.As for the rest (I think a minor remainder), I have no explanation or speculative explanation. I would say, 'Give it a real chance. If that doesn't do it for you, seek recourse: get a replacement, another model, or go back'. I would rather not have anyone go back, because the water savings are significant.
Most Liked Negative Review
I have to say I am very disappointed with my new washer. It doesn't clean well and I have to run loads 2 and 3 times to get them clean. I love the Whirlpool...Read complete review
I have to say I am very disappointed with my new washer. It doesn't clean well and I have to run loads 2 and 3 times to get them clean. I love the Whirlpool dryer and have never had any complaints about a Whirlpool washer until now. I have to literally set ever load on the HIGHEST and LONGEST setting and hope they are semi clean when finished.My husband works construction and I have pets so I am washing blankets, sheets, sofa covers and dirty construction clothes and this washer really - really does NOT clean them well. I hope it dies soon so I can justify buying a new one. :(
Subscribe to Reviews
Reviewed by 1062 customers
Displaying reviews 1-10
Back to top
Previous | Next »
Not worth it
from Greenwood, IN
Comments about Whirlpool Cabrio WTW5550XW White Top Loading Washer:
This machine replaced a front loader that lasted 14 months. Yes. Months. This one only lasted 4 years and done. Main bearing is out. And now we're being offered 30% off. Off of what has yet to be determined. Is it time to move to another brand after filling the house with Whirlpool for 20+ years? That has yet to be determined.
Bottom Line No, I would not recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Comment on this review
i hate this piece of landfill material
it sucks i had to give it one star, deserves zero. nothing but problems. The cost to repair is more than a new machine...so bye bye Whirlpool, im off to a competitor and will gladly fork over my hard earned cash to them.
GREAT WASH OPTIONS AND FEATURES
from JACKSON, MS
I PURCHASED THIS A FEW YEARS AGO, AND IT'S STILL RUNNING LIKE NEW. IT'S QUIET, SPACIOUS, AND I CAN TAP A NAP AND WAIT FOR THE FINISHED WASH ALARM SO THAT I CAN RELOAD. I WOULD RECOMMEND IT TO ANYONE.
Bottom Line Yes, I would recommend this to a friend
(1 of 1 customers found this review helpful)
Waste of money
from Fort Wayne
We've only had this washer since 8/2012 and have had to replace the belts about a couple of months ago. Now the whole bearing system is out and it'll cost $260 to replace. We're getting another washer all together. We don't have a lot of money & this machine was more expensive which we thought would benefit us in the long run. We were wrong! I can't believe how much money we've wasted on it.
Never will purchase a Whirlpool
We have only owned this washer for less than 4 years and the board went out on it. This will cost $300 for the part, plus whatever the service call costs are. So we are buying something other than a Whirlpool.
Nice but small
from Munster, IN
Wish it had more cu. ft.
Does the Job Well
from Everett, WA
We have been runnning this machine for a couple of months now, and it has done a good job. I love the Precision Dispense feature, and we haven't experienced any problems with the H2Low or Auto Load Sensing features. It seems to do a good job of spinning the clothes fairly dry so dryer time is minimized. I am impressed.
A total nightmare
By Never again
Have had nothing but trouble with this washer. Have bought 2 in 4 years. Had the first one for only about 1 1/2 years before started having trouble. Of course the warranty had run out. Thought maybe it was just fluke and bought another one just like it because I wanted it to match my dryer. And right after the warranty ran out on the second machine I started having trouble again. Have had to have a repairman several times in the last year to fix all kinds of different problems with it. Called customer service for some help with the problem and wanted to charge me another $300.00 for an extended warranty. No intention of spending that kind of money on a machine that already doesn't work and have to have a repairman come to the house every month to fix something.
from Venetia, PA
I have had this washer for a little over a month and am generally pretty happy, my only complaint is that is locks when it starts and I can not open to add anything or fix the towels and sheets if they are off balance
By Top Chef
from Madison, IN
I am so happy with my purchase.large stainless tub, saving on watermost important.If you are looking for a machine with all the bells and whistles, this is the one.It peeps alot
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
Fill out the form below to request Better Price for this product.
Sign up for the latest information on new products, special offers, and savings opportunities at Abt and receive $25 off your next order of $250 or more.