Average Customer Reviews
Energy Star Rated - No
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Most Liked Positive Review
Great refrigerator but has limited re-configeration adjustme
Bought it in May 2011. Really started using it in August 2011.My husband and I were remodeling our kitchen and a new refrigerator was not in the budget, but I kept...Read complete review
Bought it in May 2011. Really started using it in August 2011.My husband and I were remodeling our kitchen and a new refrigerator was not in the budget, but I kept complaining about our old/new french door-freezer drawer model we had purchased (Brand unknown). I DO NOT like the design of the freezer drawer-- the bending over and not seeing a clear view of MOST things inside your freezer (picture you dresser drawer trying to find that "one" shirt-- same frustrating feeling with those types of freezers)AND BEHOLD! a freezer that is so well organized and able to see exactly what is in it without digging!!! YAY. Love the ice compartment in the door, I have my drawer system spaced so that the top of the drawers are also shelves, works great!With the refrigerator though they did this funky design where the door shelving units -- there are two types (one narrow and the other deeper) BUT YOU CAN'T put them anywhere on the door. only one size will fit on the top and the other only on the bottom half of the door. This is really frustrating because I wanted to reconfigure it where the drawers in the refrigerator would be all one... kind of confusing and in the end I put it back to the configuration it was when it came, things are great, cold, almost too cold! love the water filter, the LED lights (not too bright) in other words it has turned out to be the perfect Refrigerator- minus my first try at organizing it but I am very happy with it as is.My Husband loves it.The ice maker is audible from down the hall with the door open. Once there was a piece of ice that must have been jammed and melted and fell which was loud and we woke up thinking something was going on... but it was only this piece of ice-- hasn't happened since.
Most Liked Negative Review
Capacity and lighting are great but avoid in-door ice maker
I have owned the product one month and I regret the purchase. After having owned my previous side-by-side for nearly 13 yrs without a single issue I was convinced that Whirlpool was my only...Read complete review
I have owned the product one month and I regret the purchase. After having owned my previous side-by-side for nearly 13 yrs without a single issue I was convinced that Whirlpool was my only choice for a replacement when I remodeled the kitchen. I am convinced now that my old unit was the last reliable fridge I would own. In the month I have owned the unit it has only managed to produce three bins of ice. Now that I have done more research I realize I should have stayed with the basic ice and water dispenser with the analog controls for cooling. I even went to the extent to purchase an extended warranty because of my lack of faith in the the control center mounted in the door. My fear is that it will fail making the entire appliance useless and I am hazard to guess what a replacement would cost. Considering that I paid nearly twice the price for this fridge than my last one I would have expected better from the mfg.What sold me on the unit was the capacity and energy efficiency; my wife liked the lighting as well. Beyond this, there is not much that separates this model from the lower-end offerings. Other items of mention, the upper and lower shelves on the door are not interchangeable. I feel they should have provided one additional lower door shelf due to provide additional versatility. I purchased the stainless finish to match my other appliances. If you purchase this model be prepared to clean it constantly. My previous white unit did not show the fingerprints nearly as much as this one does. I have always been happy with my whirlpool appliances in the past and it is a shame this unit has tarnished my opinion.
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Reviewed by 1150 customers
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had to buy extra shelfs for the freezer
Comments about Whirlpool Gold GSS26C4XXB Black Side-By-Side Refrigerator:
so far so good 2 months old
Bottom Line Yes, I would recommend this to a friend
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from Cleveland, OH
Bought it recently and works great. Plenty of storage.
Looks good but having problems
Refrigerator/freezer quit working within 2 weeks and all food in freezer thawed. It took a week and a half to get someone out to check it and tell us the fan motor wasn't working. They had to order the part and it took another week and a half to get the part in and fix it. We had to go buy a cheap refrigerator to put in the garage in order to salvage what we could out of our other refrigerator and to have something to keep our food cold. Hopefully it is fixed now and we won't have any more problems. The ice maker is very noisy.
Bottom Line No, I would not recommend this to a friend
from Castle Rock, CO
Bought this fridge with our brand new house through the builder. Love the size and design. Have a little problem with the ice compartment being a bit wobbly, but called the warranty line and they are sending out a new compartment. Hopefully that will take care of the problem. The warranty dept. was very helpful, but I was on hold for longer than expected.
from Kansas City
Bought this refrigerator about a month ago and I am very pleased with my choice. Ice maker keeps up with demand and shelving accommodates items and keeps them organized. Great product!
It's okay. . .
By Mellow Mel
from Ypsilanti, MI
I bought this a month ago and it is an okay refrigerator. There are two disappointing features. First, you can not adjust the location of the shelves. So, for example, my filtered water pitcher won't fit on the top shelf, which is where I would like to put it. Second, the ice dispenser pops ice out every which way so I always have to cup my hands around the top of the glass to catch the stray pieces that fly sideways. The water dispenser comes out at a trickle so you must be very patient if you want water. Overall, I am disappointed with this refrigerator but I can live with it.
(2 of 2 customers found this review helpful)
Should have written this sooner (my bad)...WSF26C2EXY02
By Ali the busy teacher
from North Dakota
We built our brand new home and moved in Jan. 2013. Bought this whirlpool WSF26C2EXY02 and it stunk from the beginning. (heads up when you build-sometimes they buy the appliances months before-Watch out for warranty timeline!!!)In this whirlpool fridge, the food would freeze on top shelf in the fridge side. The freezer side always had soft ice cream. After repeated visits from local company, Whirlpool finally replaced it with the same. I asked if we could upgrade and I would pay the difference, and they said no. Should have pushed harder..New one delivered 2014. Fine for a while, and almost forgot until it started to freeze in the fridge part again. Time gets away from us and finally I had enough and called Jan. 2015 to have someone investigate. The new Fridge we bought had broken clips inside the freezer and the filter head was cracked and slowly leaking. The broken clips were no where to be found. The local company fixed it and now again in 2016 the ice cubes came out small. Pulled out the fridge to investigate and water is leaking out of the bottom.Basic warranty is obviously long gone.The reason I write this is for you to stay on top of things and make sure you journal findings and keep track of timeline. Whirlpool was not great to work with after they knew we didn't buy extended warranty. Really, all you're getting coverage for is the actual statistical probability of the breakdown, but you're paying for overhead profit and marketing in addition to that.
By gabby g
from Escondido, CA
Our top of the line Jennair Lemon finally died after 8 years.This one has a louder motor. Have had for a month now and all is good.
from Temecula, CA
I wasn't sure I wanted another side by side, but this one is pretty roomy. The paddles for ice and water are a little difficult to press, but work OK. The ice maker is in the door, so it doesn't take up space in the freezer. The stainless is a difficult surface to clean.
from san marino
I have bought this fridge about a month ago, I really how spacious this fridge is and it looks good in my kitchen. I don't have any bad things to say about this fridge, except that it is kind of noisy sometimes.
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