Average Customer Reviews
Energy Star Rated - No
(based on 1305 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great refrigerator but has limited re-configeration adjustme
Bought it in May 2011. Really started using it in August 2011.My husband and I were remodeling our kitchen and a new refrigerator was not in the budget, but I kept...Read complete review
Bought it in May 2011. Really started using it in August 2011.My husband and I were remodeling our kitchen and a new refrigerator was not in the budget, but I kept complaining about our old/new french door-freezer drawer model we had purchased (Brand unknown). I DO NOT like the design of the freezer drawer-- the bending over and not seeing a clear view of MOST things inside your freezer (picture you dresser drawer trying to find that "one" shirt-- same frustrating feeling with those types of freezers)AND BEHOLD! a freezer that is so well organized and able to see exactly what is in it without digging!!! YAY. Love the ice compartment in the door, I have my drawer system spaced so that the top of the drawers are also shelves, works great!With the refrigerator though they did this funky design where the door shelving units -- there are two types (one narrow and the other deeper) BUT YOU CAN'T put them anywhere on the door. only one size will fit on the top and the other only on the bottom half of the door. This is really frustrating because I wanted to reconfigure it where the drawers in the refrigerator would be all one... kind of confusing and in the end I put it back to the configuration it was when it came, things are great, cold, almost too cold! love the water filter, the LED lights (not too bright) in other words it has turned out to be the perfect Refrigerator- minus my first try at organizing it but I am very happy with it as is.My Husband loves it.The ice maker is audible from down the hall with the door open. Once there was a piece of ice that must have been jammed and melted and fell which was loud and we woke up thinking something was going on... but it was only this piece of ice-- hasn't happened since.
Most Liked Negative Review
Capacity and lighting are great but avoid in-door ice maker
I have owned the product one month and I regret the purchase. After having owned my previous side-by-side for nearly 13 yrs without a single issue I was convinced that Whirlpool was my only...Read complete review
I have owned the product one month and I regret the purchase. After having owned my previous side-by-side for nearly 13 yrs without a single issue I was convinced that Whirlpool was my only choice for a replacement when I remodeled the kitchen. I am convinced now that my old unit was the last reliable fridge I would own. In the month I have owned the unit it has only managed to produce three bins of ice. Now that I have done more research I realize I should have stayed with the basic ice and water dispenser with the analog controls for cooling. I even went to the extent to purchase an extended warranty because of my lack of faith in the the control center mounted in the door. My fear is that it will fail making the entire appliance useless and I am hazard to guess what a replacement would cost. Considering that I paid nearly twice the price for this fridge than my last one I would have expected better from the mfg.What sold me on the unit was the capacity and energy efficiency; my wife liked the lighting as well. Beyond this, there is not much that separates this model from the lower-end offerings. Other items of mention, the upper and lower shelves on the door are not interchangeable. I feel they should have provided one additional lower door shelf due to provide additional versatility. I purchased the stainless finish to match my other appliances. If you purchase this model be prepared to clean it constantly. My previous white unit did not show the fingerprints nearly as much as this one does. I have always been happy with my whirlpool appliances in the past and it is a shame this unit has tarnished my opinion.
Reviewed by 1305 customers
Displaying reviews 1-10
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from Urbandale, Ia
Comments about Whirlpool Gold GSS26C4XXB Black Side-By-Side Refrigerator:
We bought this two months ago, it is replacing just an updated model of what we had. We were very happy with what we had so why rock the boat.
Bottom Line Yes, I would recommend this to a friend
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from White Bear Lake, NN
Our old refrigerator suddenly died without warning. We did some research and decided on this model. The ice maker and ice water dispensers are great. It's really nice that the ice maker is completely located in the freezer door, thus not taking up any room in the freezer or refrigerator sides. Runs very quietly.
from Garner, NC
Purchased in November, large scratch on door. Door shelves could not be adjusted for items the way we wanted to.
from Gilbert Arizona
By Larry at the Beach
from Chesapeake Bay, MD
Best Buy All Around
Awesome refrigerator, Super quiet, Great size, Luv the water and ice dispenser in the door, does not take any room away from freezer. Keeps everything cold, Freezer stays at or below zero with the setting above factory default setting, same for the fridge. You could spend more but you won't get a better fridge.
Easy and efficient access
from Greenville, SC
Easy to clean and access items. Effective lighting and storage. Ice maker and cold water are very accessible and respond quickly.
from South Elgin, IL.
Overall a Good Applicance
By American Girl
from Moreno Valley, CA
Overall, I really enjoy this refrigerator. But, it is more noisy than my old one.
By Mom of 3
from Goodyear, AZ
This is our first brand new refrigerator. So far we have been very happy. Some people don't like side by sides because of the lack of space but this frig is nice and deep. I never feel like I don't have room. I also love that the ice bucket is in the door so it doesn't take up space in the freezer. The only bad thing I see is with adjusting the shelves, you can't.
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