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Reviewed by 8 customers
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PIECE OF JUNK
By dick clark
Comments about Frigidaire Gallery 24" Built In Stainless Steel Dishwasher:
don't purchase - broken less than 2 years later
Bottom Line No, I would not recommend this to a friend
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I had one minor problem with the utensil baskets but Frigidaire replaced the basket immediately. I was very pleased with the service and I'm pleased with the quality of the product.
Bottom Line Yes, I would recommend this to a friend
I purchased this dishwasher and had 3 service calls on it in 2-3 months of it's installation. 1) the detergent door would decide when to open. many times it would not or it would open but the tablet would remain in the door and dissolve thoroughly. Then i would have to rewash and pray it would open the next time. (It was replaced once but the issue still periodically happens.) And nothing is blocking the door from opening. 2) when i first start the dishwasher the minutes displayed were 99. it would take quite a while before it would start counting down. nowhere in the documentation did it mention that the cycle is 120 minute but only 99 will display. Seriously? you couldn't afford a 3-digit display?: 3) The top rack has the most horrible set of rungs. You are expecting that dishes will always be in the center portion and that is not the case. And trying to put stemware is a joke. They should all be all posts as it's useless if you have a lot of glasses. The can't fit over the humps. 4) It's quiet and that's a lovely feature. I normally love Frigidaire appliances but this has been a disappointment from the top rack layout to soap dispenser door not functioning properly.
Our dishwasher completely broke at only a year of use. A lot of reviews say the same thing, so I'm not sure why the company hasn't recalled them. Do not buy.
I bought this dishwasher Oct.2011. 1st issue happend in February where the soap dispenser wont release. Called had a tech come about a month later (march) due to no shows, no part and soooo onnn. They finally replaced it and it worked for about a month (April)and had to go thru the process again with the repairman. So it was fixed again. Imagine this IT BROKE AGAIN and the repairman was here 3 days ago (Late May)and it is already broke (June). I called the warranty company who is wonderful and they are trying to have the company replace this lemon. I hope it is only this dishwasher and not all.
I would not recommend this dishwasher to anyone. I bought in October 2011.Sure it looks nice and has all the bells and whistles for the price, however unless you want to wash ,wash and re-wash dont buy! My soap dispenser had to be replaced 4 months after buying it and I'm sitting here waiting for him to come back and fix 2 months later. I wish as well that I could afford to go buy a new one!
Cooking more lately
I am very unhappy with this dishwasher. I would like to trade it in for another model! The bottom rack has small wheels, and unless you push it in and pull it out very carefully, it comes off the track. I have to be very careful about loading the dishwasher, because the soap dispenser door will easily get blocked by a plate or serving bowl. Sometimes all of the soap does not get dispensed. My salesperson said to use about a tablespoon of powdered dishwashing detergent, and this is what I a doing, but some of the things sometimes have a film on them. My plates are 10 1/4 inches around, but the upper washing arm will lightly touch them unless I remember to slant them to one side. There is nowhere to put my bowls, which are roundish, and I am still trying to figure out where to put them so they always get clean. I have water left on the dishes whether I use the air dry or the heated dry cycle. I have had the dishwasher for about two months, so maybe I will eventually master it, but it shouldn't be this difficult!!
Great Product great Service
Bought a House and Has all Frigidaire Appl. The Dishwasher was leaking and my home warranty said it was not covered, Frigidaire staff directed me in the steps to take and it was fixed in a week. Also told me i could resister the rest of my appl online. Very happy with all my appliances and will buy again.
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