Average Customer Reviews
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(based on 364 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Received Not Only a Great Coffee Pot but it arrived in RECORD TIME as promised.
Excellent produce!! I read the booklet enclosed in order to set up the automatic instructions for brewing coffee (my choice of taste) filled the cannister with water and ground coffee. Sat back...Read complete review
Excellent produce!! I read the booklet enclosed in order to set up the automatic instructions for brewing coffee (my choice of taste) filled the cannister with water and ground coffee. Sat back and enjoyed my first cup of GREAT coffee in months. I also ordered the coffee grinder in RED. It arrived on time, as promised, and it is exactly what I have been looking for in the local department stores and could not find. Thanks for the excellent service as well. Phone courtesy was so pleasant and helpful. Good service is lacking in so many stores and business right now that when I receive excellent service, it stands out and is very important to me.
Most Liked Negative Review
Like the design anf features, not happy with the performance.
I am on my second coffee maker and my third carafe. The carafe is still leaking and the front panel where the coffee filter is placed pops open when coffee is brewed. In addition...Read complete review
I am on my second coffee maker and my third carafe. The carafe is still leaking and the front panel where the coffee filter is placed pops open when coffee is brewed. In addition the warming plate is now showing signs of deterioration as well as the bottom of the carafe, this is due to the leaking carafe, coffee is burning on the plate. This is very disappointing because I love the design of the machine (14 cups and the removable water tank). I've read numerous reviews recently on this machine and I am not the only consumer experiencing these issues. This is very surprising for a KitchenAid appliance, kind of unacceptable considering the coffee maker costs 100.00.I have owned other coffee makers that last much longer without issues, that were much cheaper.
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Reviewed by 364 customers
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Simple to Use
from Webster, NY, United States
Comments about KitchenAid Onyx Black Blade Coffee Grinder:
Love the quality of this product. The best feature for me was not having to latch or twist the top on. Just push down and begin to grind.
Bottom Line Yes, I would recommend this to a friend
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Comment on this review
Is a very nice coffee maker-I prefer over even Bunn
from MN, United States
Its worth the price for a higher quality coffee maker-time will tell how long it will last, but Im satisified with my purchase.
from Redwood City, CA, United States
Great grind for auto-drip. I haven't used it for espresso, but the grind looks fine and uniform enough to do so. The coffee under the blade tends to stick, so I swirl the butt end of a toothbrush around and it's all good. We'll see how it lasts with a pot a day.
great coffee pot
from Albuquerque, NM, United States
looks good, makes great coffee, bought the red one and it has a great retro Italian look.
from Georgetown, SC, United States
Although I am using this coffee maker, I must say that I expected a little more. It does not seem to keep the coffee very warm. The reservoir is on the rear which makes it necessary to pull out to fill with water. The time it takes to make a pot of coffee is not satisfactory. I bought the Emerald Red model and am satisfied with the color. Overall, just expected more from Kitchen Aid. Been using Cuisinart for don't know how many years and due to fall out with customer service over shipping back a maker I received at Christmas, I switched.
Bottom Line No, I would not recommend this to a friend
Quick and Easy
from Pittsburgh, PA, United States
I bough this a week ago, and am so happy I did. It's easy to use and gets the job done. It also helps that it's from an excellent manufacturer.
Read before buying
from Syracuse, NE, United States
I like the overall product, however, there are two things I dislike about this coffee maker. First, it is ridiculously hard to program and if you do figure it out, don't change anything because it is just as hard the next time around to reprogram it! The worse part of this coffee make is the carafe. The glue that holds the plastic pour spout/handle on to the glass carafe does not hold and then when you go to pour your coffee, make sure to do it over the sink as it leaks all over the place and you have a mess!!! Just know ahead of time that you will be buying replacement carafes and if that's not a big deal and you don't rely on programming it, which is not important to me,this is an awesome coffee maker! It brews quickly and makes delicious coffee.
Enjoy using it
By Bill Chassie
from Salem, SC, United States
Great features And we enjoy the speed of brewing and color
The features are great and coffee is ready for me and stays hot for 2 hours....love it.
By the gardener
from Bassett, NE, United States
I love the red, and actually convinced my neighbor to buy their first Kitchenaid coffee pot. They love it also. showed them how quick and easy it was to have a pot of coffee in just minutes. Never need to buy paper coffee filters again. I called to report that after 3 years of use my burner would not turn off and the staff were so wonderful and sent a replacement, (No cost! though I insisted on buying one.) immediately. Very happy...
from Prince George BC Canada
After not following "clean" instructions for only a few days [first time ever to have received the message] the machine gave an ERR2 message. The manual does not even describe any error messages. I am currently attempting a "Clean" using cleaning vinegar (10%) mixed half and half. but am not confident given other reviewer comments re Err2 as I am now receiving the message again. If pleasantly surprised in a few days I will write a more positive review. Right now I am expecting to replace an expensive coffee maker with possibly just about a year's use but we foolishly did not keep the receipt handy.
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