Average Customer Reviews
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(based on 68 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
VERY IMPRESSED WITH THIS WASHER!!!
I started off with my first front loader about 3 weeks ago. I did not like the way it washed, felt it was not enough water, etc., etc. On the phone multiple...Read complete review
I started off with my first front loader about 3 weeks ago. I did not like the way it washed, felt it was not enough water, etc., etc. On the phone multiple times with LG trying to figure out what was wrong. Technician was sent and still nothing but problems. I figured I must have just received a Lemon but I know overall LG is a good brand and their customer service was EXCELLENT. A live person answered quickly and they were very knowledgeable. Because I was so happy with the LG customer service, I decided to go with a little more expensive model, which is this 4270 model with the TurboWash. I am so happy that I stayed with LG. This washer really seems to be doing a great job washing the clothes, and uses plenty of water to get the job done. I put most loads on the heavy/bulky setting, soiled level of high to get the most water, and TurboWash option. In 1 hour the clothes are cleaned and the water level goes all the way up to the bottom of the circle opening. I love this washer. It does make some noise when the water is filling into the drum, and the installer says that noise is mainly with LG. Like a whistling or sounds like a jet taking off. After that it is very quiet. I have read hundreds of reviews on so many different models, and so many people not happy with the front loaders due to low water level. This washer does such a great job at washing, and at a fast speed with the TurboWash, that a little noise hearing the water coming into the drum when filling is no big deal at all to get a washer that I am extremely happy with. I have told everyone I know about this great washer and dryer set.
Most Liked Negative Review
I waited a month and a half for this washer because I thought I had found an exceptional machine. I have been very disappointed. The washer does seem to get the clothes clean but...Read complete review
I waited a month and a half for this washer because I thought I had found an exceptional machine. I have been very disappointed. The washer does seem to get the clothes clean but so did my ten year old bottom of the line. Some of the cycles are very long, as in two hours or more for a sanitizing cycle. When I washed the towels used to clean my home on this cycle, they didn't seem cleaner than from the old machine with hot water. It does use less water and detergent but the front loader requires a lot of extra maintenance. You have to wipe the gasket and laundry product dispenser after each use and every month, it needs to be run through a cycle with machine cleaner. On a faster spin cycle, the clothes stick to the top of the tub and it's hard to get inside to get them. In my laundry room, a pedestal can't work because of the cabinet height and the water supply behind, which must be accessible. I don't feel this was a good value for the money nor is it very user friendly.
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Reviewed by 68 customers
Displaying reviews 1-10
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from Nebraska, United States
Comments about LG 14" Graphite Washer Dryer Pedestal & Storage:
I love this washer, best one I have owned and I have always bought top of the line products, this one is the best of all of them!
Bottom Line Yes, I would recommend this to a friend
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(0 of 1 customers found this review helpful)
By Unhappy too
from Lake Worth, FL
Bottom Line No, I would not recommend this to a friend
Don't buy, it doesn't spin
from hayward, CA
I bought this about 3 months ago, and since then I been through some emails and a technician coming over twice to check out why this washer doesn't spin. It comes down to having to wash ONLY similar items of the same mass and volume. The technician that came over did a great job. But the washer on the other hand, is a waste of money. This thing can't spin for beans. This thing freaks out when you are washing different types of clothing. It just keeps readjusting itself, attempts spin again, then errors out. Really inconvenient for someone trying to wash tshirts and towels, or anything with towels for that matter, in one load.
Great washer with outstanding features
from NH, United States
We wanted a front-loading washer with good features and ratings. We also wanted a washer with optimal energy and water usage. Our electric rates are the highest in the country - savings are important to us. We believe that we have the optimal trade-off in price, prospective life, features and economy.
LOVE my washer...
By Suzi from Sacto
from Sacramento, CA, United States
I've had my new washer for 2 1/2 months and I love it more each time I use it. So many options I still haven't used all of them and may not even know some of them are available!!? I'm very careful with my laundry and this machine allows me to individualize every load I wash.
from Boca Raton, FL, United States
from Salt Lake City, UT, United States
We've had our washer for about 2 months, and I'm still excited to do laundry with it! The clothes come out looking great and there are SO many load settings which was really important to me. I do think the washer vibrates somewhat heavily when it is on a higher spin speed, but even if you reduce the spin speed, the cleanliness of the clothes don't seem to be compromised so I'm still extremely happy with my washer :)
Easy to use, delicates to king size comforters!
from Carson City, NV, USA
I love this washer! I have had it for just over a month now and I have used almost every cycle. It is gentle on my delicate/hand washables and gets my whites really bright! Quiet, easy to use, great quality product!
Absolutely in love with my LG Graphite Washer!!
from Urbana, MD 21704, USA
Quiet (check) Large capacity (check) Features (check) Efficiency (check) Graphite color (check)
Love my 4.5 L.G. High Capacity Turbo Wash Washer!
I am soooo HAPPY with my new L.G. Front Load Washer (and Dryer)! I absolutely love them! Only a year ago, I'd purchased a beautiful top load washer and dryer set from ANOTHER MANUFACTURER and ended up SO DISGUSTED with that washer (due to Low water levels), that I SOLD the set at a HUGE LOSS! THIS TIME, before purchasing another set, I went online and did research, and after reading many reviews, decided on the 4.5 L.G. High Capacity Front Load, TurboWash Machine and matching Steam Dryer. It's been the best money I've spent. This time, I'm COMPLETELY HAPPY and LOVE the water levels and performance of my new L.G. Turbo Washer and matching Dryer. They're just as beautiful in appearance.... and actually get my clothes wet enough to get completely CLEAN ! Thanks L.G. !!!
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