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Most Liked Positive Review
This is my fourth set of Duet washer/dryer combos, so I feel qualified to give a trustworthy review. I've followed the increasing quality/features of these Duets, and paid top dollar over...Read complete review
This is my fourth set of Duet washer/dryer combos, so I feel qualified to give a trustworthy review. I've followed the increasing quality/features of these Duets, and paid top dollar over and over again for what I thought was state-of-the-art function, only to lament why this or that wasn't included. Well, this washer seems to have fixed all that was wrong with the previous washers.Finally - a liquid detergent function that does not leak if you pour the liquid in for more than a minute before starting the load. Finally - a lighted drum for the washer. Finally - Fanfresh! (hadn't every other manufacturer previously introduced this in their top-end models?) And look - a way to program your own cycles - superb!! Precision dispense (and a way to adjust those settings dependent on your detergent and water hardness level), 1500 RPM extracts, water that goes "mostly" on the clothes, the amazing amount of wash cycles, and the LCD color panel are all amazing and deserved in this top-of-the-line model. Therefore, my quibbles are few - but I do have some.Whirlpool developers must work on a way to get water temperature up to proper temp for each cycle (many people live in places where hot water must run for a while to get hot, and Whirlpool needs some sort of sensor that works for this purpose). Some of the other Duets have "pretended" to have this but none appear to be getting it right. This is especially important for the cleaning (Affresh) cycle. Also, continue on getting more of water out the spout to pour directly on the clothes - too much water still pours onto the seal and/or the inside of the door.Also, the end-of-cycle "buzzer" is hardly a buzzer, and I ask for a return to (or at least an option for) something more brash and less melodic to signify that I need to get up and empty the washer.Is there a way we can make water draining quieter? It is still quite noisy. Also, the ability to program more than 7 custom cycles would be appreciated (I hit this limit the first day, when I washed everything I owned).Finally a way to upgrade functionality or screen colors/themes via USB (or some sort of connectivity) is needed at this point (other manufacturers have this capability).Other than these minor quibbles, Whirlpool really nailed it with this washer. If you're sitting on the fence about getting one, don't. You will not regret it. Just read the manual first, run clean cycles regularly, DON'T USE NON-HE DETERGENT, and leave the door open after every wash. They've really come a long way with these Duets since the 9100s and those belt-driven nightmares! Can' t wait to see what you do for Duet's 10th anniversary!
Most Liked Negative Review
Quiet, Pretty and Efficient, but does not actually get cloth
We had a Duet washer bought in 2002 we liked it and have always used HE soap, but recently it was not getting clothes clean, so we bought new Duet washer. We love...Read complete review
We had a Duet washer bought in 2002 we liked it and have always used HE soap, but recently it was not getting clothes clean, so we bought new Duet washer. We love the design and the jingle it plays when finished and the light up dial, and the pedalstal drawer and easy to unload , but we noticed that the clothes came out smelly and dingy or smelled of soap and the length of time for one wash is well over one hour.We tried extra rinse, we tried less soap, there are 4 pages of troubleshooting pages in the manual. Apparently washing clothes has become rocket science.We returned the washer and got a top load non HE Whirlpool(we like Whirlpool)which washes clothes in half the time and comes out clean.Maybe in 10 years, when time for a new washer, the HE technology will work, but for now we need a washing machine that gets the clothes clean.
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Reviewed by 578 customers
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from Brooklyn, NY
Comments about Whirlpool Duet WFW94HEXW White Front Load Washer:
I bought this machine a few of months ago, and I'm really happy with my purchase! It's quiet and efficient!
Bottom Line Yes, I would recommend this to a friend
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Ease of Use
from Sunnyvale, CA
Bought Washer when I purchased Dryer, a month ago. As with the dryer, trying to become more familiar with the best use of cycle for various laundry types.
A dog owner reviews Front Loader
By Daynakin Great Danes
from Ferndale, WA
I had a 10 year old front loader prior to this one; I was very happy with it. Although this new one has nice features and a larger drum, I am not pleased with how the dog hair (short haired breed, Great Danes) becomes adhered to the lip and inside lip. On the old washer the inside part was stainless steel and wiped down easily. This one is plastic, and the hair sticks to it really bad and is very hard to get off. I don't even do that much dog laundry with this machine, most of it goes to the laundry. But not pleased with that aspect.
Bottom Line No, I would not recommend this to a friend
from Kailua-Kona, Hawaii
Washing takes half the time of my old washer and a lot less water. I am very pleased with the clean condition of the towels and sheets. I like the sanitize setting.
from Wayne, PA
I bought this last month. It is good. I wish the wash, spin, etc. words would light up. Time will tell as to how long it will last.
broke down twice in one year
By the painter
from whitesburg ga
i bought this washer and dryer duiet about 1 and a half years ago all ready twice the circuit board has blew out 450 dollars parts and labor first time blew out two month again later they wanted 500 dollars to fix it this time so i paid over 2000 dollars for the set and today i went ant got a new set today
4 Break Downs in 3 years
from Winston-Salem, NC
The title says it all! Poor product and poorer replacement warranty. The company does not consider the product defective if the product breakdowns 4 different time with 4 different issues. Furthermore, they do not consider it a quality issue, that said I now wonder what Cesspool considers quality.
Best Washer I purchased in Decades!
from Phillips WI. (Originally Los Angeles)
Purchased my Whirlpool Front Load Washer on the advice of my salesperson and could not be happier. It's been one month and I love everything about it So easy to use and so many features. The fan fresh option is great!
Avoid this machine
By Poorer but Wiser
from Palm Harbor FL
Bought this in 3/2011. Several service calls for leaks. Odor is a constant issue - following all mfg recommendations does not do it. Low HE detergent, Afresh, door open, etc. Still stinks of mold. Located in an air conditioned room in FL. And warranty does not cover odors or mold! Also does not clean linens - towels and sheets have residual odors and stains from body oils (pillow cases) do not come out.
So far so good.
from West Bend, Wisconsin
I bought this 3 months ago replacing a top loading machine. I use so much less detergent and seems the clothes come out much cleaner. I have allergies and wash my bedding with the allergy setting. Don't know if the "steam" really does anything but I'm guessing it sanitizes. Happy with purchase.
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