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Most Liked Positive Review
This is my fourth set of Duet washer/dryer combos, so I feel qualified to give a trustworthy review. I've followed the increasing quality/features of these Duets, and paid top dollar over...Read complete review
This is my fourth set of Duet washer/dryer combos, so I feel qualified to give a trustworthy review. I've followed the increasing quality/features of these Duets, and paid top dollar over and over again for what I thought was state-of-the-art function, only to lament why this or that wasn't included. Well, this washer seems to have fixed all that was wrong with the previous washers.Finally - a liquid detergent function that does not leak if you pour the liquid in for more than a minute before starting the load. Finally - a lighted drum for the washer. Finally - Fanfresh! (hadn't every other manufacturer previously introduced this in their top-end models?) And look - a way to program your own cycles - superb!! Precision dispense (and a way to adjust those settings dependent on your detergent and water hardness level), 1500 RPM extracts, water that goes "mostly" on the clothes, the amazing amount of wash cycles, and the LCD color panel are all amazing and deserved in this top-of-the-line model. Therefore, my quibbles are few - but I do have some.Whirlpool developers must work on a way to get water temperature up to proper temp for each cycle (many people live in places where hot water must run for a while to get hot, and Whirlpool needs some sort of sensor that works for this purpose). Some of the other Duets have "pretended" to have this but none appear to be getting it right. This is especially important for the cleaning (Affresh) cycle. Also, continue on getting more of water out the spout to pour directly on the clothes - too much water still pours onto the seal and/or the inside of the door.Also, the end-of-cycle "buzzer" is hardly a buzzer, and I ask for a return to (or at least an option for) something more brash and less melodic to signify that I need to get up and empty the washer.Is there a way we can make water draining quieter? It is still quite noisy. Also, the ability to program more than 7 custom cycles would be appreciated (I hit this limit the first day, when I washed everything I owned).Finally a way to upgrade functionality or screen colors/themes via USB (or some sort of connectivity) is needed at this point (other manufacturers have this capability).Other than these minor quibbles, Whirlpool really nailed it with this washer. If you're sitting on the fence about getting one, don't. You will not regret it. Just read the manual first, run clean cycles regularly, DON'T USE NON-HE DETERGENT, and leave the door open after every wash. They've really come a long way with these Duets since the 9100s and those belt-driven nightmares! Can' t wait to see what you do for Duet's 10th anniversary!
Most Liked Negative Review
Quiet, Pretty and Efficient, but does not actually get cloth
We had a Duet washer bought in 2002 we liked it and have always used HE soap, but recently it was not getting clothes clean, so we bought new Duet washer. We love...Read complete review
We had a Duet washer bought in 2002 we liked it and have always used HE soap, but recently it was not getting clothes clean, so we bought new Duet washer. We love the design and the jingle it plays when finished and the light up dial, and the pedalstal drawer and easy to unload , but we noticed that the clothes came out smelly and dingy or smelled of soap and the length of time for one wash is well over one hour.We tried extra rinse, we tried less soap, there are 4 pages of troubleshooting pages in the manual. Apparently washing clothes has become rocket science.We returned the washer and got a top load non HE Whirlpool(we like Whirlpool)which washes clothes in half the time and comes out clean.Maybe in 10 years, when time for a new washer, the HE technology will work, but for now we need a washing machine that gets the clothes clean.
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Reviewed by 558 customers
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from Tempe, AZ
Comments about Whirlpool Duet WFW94HEXW White Front Load Washer:
My 11 year old Kenmore died and I was distraught as to what to get. Word of mouth advertising sent me to the Duet direction and further review investigating left me on the hunt for this model. I am not disappointed. A little surprised at the time length it chooses for a wash but I am sure as I learn the features better I will figure out how to reduce the time span of a cycle. So far it's a great washer.
Bottom Line Yes, I would recommend this to a friend
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My Wirlpool Washing Macine
I love my washing machine! We bought this a month ago and I am so glad we did! It even allows me to wash delicates on cold and I can cycle in an an extra rinse cycle for my allergy prone husband. This machine meets all my needs.....well, almost all!
from Mesa, AZ
Bought this in September and love it. It has every cycle I could want or need. I'm lazy and tend to forget I have laundry in a washer and this washer has the best feature called Fanfresh, which keeps air flowing through the washer until you open the door and prevents the mildew that can grow in front loading washers.
Stay away! Worst Washer Ever!!!
from Rock Hill, SC
We purchased this less than 3years ago and It's motor board died and the repair man said it would cost $425.00 to fix/replace it. Everyone I have talked to including repair companies say nothing but bad things about front loaders and the addition of more technology. With washers less is more and will last you a lot longer. So we went out and purchased another ____ top loader with the least amount of new technology most similar to the one we owned b4 that lasted 15years and 6 moves!!! We will never purchase another Whirlpool nor another front loader. Another side note that someone told me to keep front loader from stinking you must leave door ajar and the afresh does not clean it!
Bottom Line No, I would not recommend this to a friend
from Southern California
We purchased this when we moved into our new home and couldn't be happier! Great product from a respectable, reliable company.
from Brownstown Mi
We have had our new Washer and Dryer for 3 months now!! We Love it!! No complaints!!
from Minneapolis, MN
I have used my new washer once a week for 4 weeks- and now am sitting at the laundromat- it is broken. According to the error code it appears that the door lock is not working- I am extremely disappointed- my last Frigidaire washer ran for 18 years with no problems- when I needed to finally replace it, I researched and choose whirlpool. I am dissatisfied and questioning my decision.
Good washer but expensive
from Youngtown Arizona
I purchased this washer and dryer about three months ago. They work very well and seem to save a lot of water. The only downfall is the price. To me they seem to be very overpriced.
from Mendon, UT
I love this washer. It is beautiful and very quiet. I also love all the different features. The clothes are almost dry when they are done. Two thumbs way up!
from San Diego
Been using the washer for about a month and it rocks! The steam setting does work. My wife was not a believer till we tried it on some shirts that were wrinkled and yes it does work.
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