Average Customer Reviews
Energy Star Rated - No
Need more help?
Like this category?
(based on 504 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
This is my fourth set of Duet washer/dryer combos, so I feel qualified to give a trustworthy review. I've followed the increasing quality/features of these Duets, and paid top dollar over...Read complete review
This is my fourth set of Duet washer/dryer combos, so I feel qualified to give a trustworthy review. I've followed the increasing quality/features of these Duets, and paid top dollar over and over again for what I thought was state-of-the-art function, only to lament why this or that wasn't included. Well, this washer seems to have fixed all that was wrong with the previous washers.Finally - a liquid detergent function that does not leak if you pour the liquid in for more than a minute before starting the load. Finally - a lighted drum for the washer. Finally - Fanfresh! (hadn't every other manufacturer previously introduced this in their top-end models?) And look - a way to program your own cycles - superb!! Precision dispense (and a way to adjust those settings dependent on your detergent and water hardness level), 1500 RPM extracts, water that goes "mostly" on the clothes, the amazing amount of wash cycles, and the LCD color panel are all amazing and deserved in this top-of-the-line model. Therefore, my quibbles are few - but I do have some.Whirlpool developers must work on a way to get water temperature up to proper temp for each cycle (many people live in places where hot water must run for a while to get hot, and Whirlpool needs some sort of sensor that works for this purpose). Some of the other Duets have "pretended" to have this but none appear to be getting it right. This is especially important for the cleaning (Affresh) cycle. Also, continue on getting more of water out the spout to pour directly on the clothes - too much water still pours onto the seal and/or the inside of the door.Also, the end-of-cycle "buzzer" is hardly a buzzer, and I ask for a return to (or at least an option for) something more brash and less melodic to signify that I need to get up and empty the washer.Is there a way we can make water draining quieter? It is still quite noisy. Also, the ability to program more than 7 custom cycles would be appreciated (I hit this limit the first day, when I washed everything I owned).Finally a way to upgrade functionality or screen colors/themes via USB (or some sort of connectivity) is needed at this point (other manufacturers have this capability).Other than these minor quibbles, Whirlpool really nailed it with this washer. If you're sitting on the fence about getting one, don't. You will not regret it. Just read the manual first, run clean cycles regularly, DON'T USE NON-HE DETERGENT, and leave the door open after every wash. They've really come a long way with these Duets since the 9100s and those belt-driven nightmares! Can' t wait to see what you do for Duet's 10th anniversary!
Most Liked Negative Review
Quiet, Pretty and Efficient, but does not actually get cloth
We had a Duet washer bought in 2002 we liked it and have always used HE soap, but recently it was not getting clothes clean, so we bought new Duet washer. We love...Read complete review
We had a Duet washer bought in 2002 we liked it and have always used HE soap, but recently it was not getting clothes clean, so we bought new Duet washer. We love the design and the jingle it plays when finished and the light up dial, and the pedalstal drawer and easy to unload , but we noticed that the clothes came out smelly and dingy or smelled of soap and the length of time for one wash is well over one hour.We tried extra rinse, we tried less soap, there are 4 pages of troubleshooting pages in the manual. Apparently washing clothes has become rocket science.We returned the washer and got a top load non HE Whirlpool(we like Whirlpool)which washes clothes in half the time and comes out clean.Maybe in 10 years, when time for a new washer, the HE technology will work, but for now we need a washing machine that gets the clothes clean.
Subscribe to Reviews
Reviewed by 504 customers
Displaying reviews 1-10
Back to top
Previous | Next »
2 years, 3 times damage same problem
from kissimmee FL
Comments about Whirlpool Duet WFW94HEXW White Front Load Washer:
I bought 2 years ago and 3 times its need fixed I don't like this product
Bottom Line No, I would not recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Comment on this review
By Robin A
from Pocahontas, TN
I got my washer almost a month ago and I like it very much. It has lots of features, but is easy to use.
Bottom Line Yes, I would recommend this to a friend
Great machine except.......
from Philadelphia, PA
We bought both the washer and dryer and were impressed with the features and functions. We really liked the automatic soap dispenser and the air fresh. What we don't like is the washer doesn't spin anywhere near a heavy load. For example, we can wash a nice load of towels but we have to split them in half and let each half spin again to get all the water out. I did check the manual and it does say loads have to be balanced. As long as the load is light, the washer spins fine. But try and throw 6 big towels in and they will wash fine but won't spin all the water out. The 10 year old washer I got rid of easily spun heavy loads. This is our major disappointment with this washer. I would rate this as 5 stars if not for this one issue which is a big one to us.
from Queens, ny
We bought this a month ago and it's a great purchase! It's easy to use, the clothing comes out clean, and it has enhanced features to boot!
from Danville, CA
This is my second set of Duets, first set purchased 18 years ago. I needed a larger capacity washer/dryer to accommodate a new laundry room remodel and enough room to wash my comforters. I was happy with my original Duets, so I didn't do a whole of research on other models other than pricing, and the Whirlpool Duets still remain competitive.Not only were my larger capacity Duets able to handle my large comforters, eliminating the need to hang out at the Laundromat, but virtually every feature has been improved upon. I no longer need to spend time soaking my heavily soiled items (although that feature is available) or add additional stain fighters. The spin feature is improved, and my clothes come out practically dry, less time in the dryer. The steam feature eliminates the need to iron or spend additional time drying small loads to remove wrinkles. My new Duets are not only more efficient, and great looking by the way, but they save me time and money, and more importantly, help simplify life in the laundryroom. What more could I ask for?
from Wellington, FL
My husband and I were one of the last to buy a front end washer...if I had only known what I was missing. This machine does an excellent job of cleaning your close and is large enough to fit a king size comforter - without damaging anything!
Washer with Steam
By desert dweller
from Tucson, Az
I am still getting used to the cycles on this machine. There are many more selections. I have tried the steam feature and I think it does help with the wrinkling of our clothes.
Solid dryer, but comes out slightly damp
By I love clean clothes
from Milwaukee, WI
I love my new washer and dryer. The only complaint I really have is that the dryer doesn't completely dry some of my absorbent cotton clothes and sheets. For all the times I've washed my sheets in this dryer, they come out in a big twisted knot, or with a big ball of other garments inside the sheet. This causes the sheets to be imcompletely dried and I end up having to restart the machine 1-2 more times to dry the sheets completely. However, the dryer works well for synthetic, fast-drying clothes.
It's a Keeper
By Mr. Clean
from Sheffield, Iowa
So far so good.............good cleaning machine !
Cleaner and quicker
from Madison, WI
This washer is a large step up from our last washer. Does a better job and quieter too.
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
Fill out the form below to request Better Price for this product.
Sign up for the latest information on new products, special offers, and savings opportunities at Abt and receive $25 off your next order of $250 or more.