Average Customer Reviews
Energy Star Rated - No
Need more help?
Like this category?
(based on 553 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
This is my fourth set of Duet washer/dryer combos, so I feel qualified to give a trustworthy review. I've followed the increasing quality/features of these Duets, and paid top dollar over...Read complete review
This is my fourth set of Duet washer/dryer combos, so I feel qualified to give a trustworthy review. I've followed the increasing quality/features of these Duets, and paid top dollar over and over again for what I thought was state-of-the-art function, only to lament why this or that wasn't included. Well, this washer seems to have fixed all that was wrong with the previous washers.Finally - a liquid detergent function that does not leak if you pour the liquid in for more than a minute before starting the load. Finally - a lighted drum for the washer. Finally - Fanfresh! (hadn't every other manufacturer previously introduced this in their top-end models?) And look - a way to program your own cycles - superb!! Precision dispense (and a way to adjust those settings dependent on your detergent and water hardness level), 1500 RPM extracts, water that goes "mostly" on the clothes, the amazing amount of wash cycles, and the LCD color panel are all amazing and deserved in this top-of-the-line model. Therefore, my quibbles are few - but I do have some.Whirlpool developers must work on a way to get water temperature up to proper temp for each cycle (many people live in places where hot water must run for a while to get hot, and Whirlpool needs some sort of sensor that works for this purpose). Some of the other Duets have "pretended" to have this but none appear to be getting it right. This is especially important for the cleaning (Affresh) cycle. Also, continue on getting more of water out the spout to pour directly on the clothes - too much water still pours onto the seal and/or the inside of the door.Also, the end-of-cycle "buzzer" is hardly a buzzer, and I ask for a return to (or at least an option for) something more brash and less melodic to signify that I need to get up and empty the washer.Is there a way we can make water draining quieter? It is still quite noisy. Also, the ability to program more than 7 custom cycles would be appreciated (I hit this limit the first day, when I washed everything I owned).Finally a way to upgrade functionality or screen colors/themes via USB (or some sort of connectivity) is needed at this point (other manufacturers have this capability).Other than these minor quibbles, Whirlpool really nailed it with this washer. If you're sitting on the fence about getting one, don't. You will not regret it. Just read the manual first, run clean cycles regularly, DON'T USE NON-HE DETERGENT, and leave the door open after every wash. They've really come a long way with these Duets since the 9100s and those belt-driven nightmares! Can' t wait to see what you do for Duet's 10th anniversary!
Most Liked Negative Review
Quiet, Pretty and Efficient, but does not actually get cloth
We had a Duet washer bought in 2002 we liked it and have always used HE soap, but recently it was not getting clothes clean, so we bought new Duet washer. We love...Read complete review
We had a Duet washer bought in 2002 we liked it and have always used HE soap, but recently it was not getting clothes clean, so we bought new Duet washer. We love the design and the jingle it plays when finished and the light up dial, and the pedalstal drawer and easy to unload , but we noticed that the clothes came out smelly and dingy or smelled of soap and the length of time for one wash is well over one hour.We tried extra rinse, we tried less soap, there are 4 pages of troubleshooting pages in the manual. Apparently washing clothes has become rocket science.We returned the washer and got a top load non HE Whirlpool(we like Whirlpool)which washes clothes in half the time and comes out clean.Maybe in 10 years, when time for a new washer, the HE technology will work, but for now we need a washing machine that gets the clothes clean.
Subscribe to Reviews
Reviewed by 553 customers
Displaying reviews 1-10
Back to top
Previous | Next »
from Brownstown Mi
Comments about Whirlpool Duet WFW94HEXW White Front Load Washer:
We have had our new Washer and Dryer for 3 months now!! We Love it!! No complaints!!
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Comment on this review
from Minneapolis, MN
I have used my new washer once a week for 4 weeks- and now am sitting at the laundromat- it is broken. According to the error code it appears that the door lock is not working- I am extremely disappointed- my last Frigidaire washer ran for 18 years with no problems- when I needed to finally replace it, I researched and choose whirlpool. I am dissatisfied and questioning my decision.
Bottom Line No, I would not recommend this to a friend
Good washer but expensive
from Youngtown Arizona
I purchased this washer and dryer about three months ago. They work very well and seem to save a lot of water. The only downfall is the price. To me they seem to be very overpriced.
from Mendon, UT
I love this washer. It is beautiful and very quiet. I also love all the different features. The clothes are almost dry when they are done. Two thumbs way up!
from San Diego
Been using the washer for about a month and it rocks! The steam setting does work. My wife was not a believer till we tried it on some shirts that were wrinkled and yes it does work.
Works great!operates very smooth.seems kind of loud when it's spinning.very touchy buttons.it will light up when you barely brush against it walking by
from Hartford, WI
I bought this a couple months ago and absolutely love it!
By Bill Fold
So glad we went with a front load washer. Easy to use and a variety of settings to satiate every need
from Bloomington, IL
I had this installed a month ago and have to say I have not had one regret. Would recommend to everyone.
Almost perfect machine.
By T. Tran
from West Covina, CA
Everything is as good as expected except for the noise. Easy to use and looks great.
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
Fill out the form below to request Better Price for this product.
Sign up for the latest information on new products, special offers, and savings opportunities at Abt and receive $25 off your next order of $250 or more.