Average Customer Reviews
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(based on 406 reviews)
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Most Liked Positive Review
Very good washer; but LONG cycles.
We have 5 children and really put this machine to the test. It does a fine job with whites, jeans, and other loads varying from slightly dirty to - well, sick kids....Read complete review
We have 5 children and really put this machine to the test. It does a fine job with whites, jeans, and other loads varying from slightly dirty to - well, sick kids. The allergen cycle is also helpful since most of our family has allergies of one type or another - and it is also helpful for sanitizing clothing or bedding when kids are sick. One weakness is that it seems as any cleaning appliance - dishwasher or clothes washer (this is our second front loader) - goes more 'Eco,' the cycles take much longer. A 'heavily soiled' load of jeans, with extra rinse and deep cleaning options selected will take over two hours. That said, this machine is flexible enough to handle loads ranging from delicate "unders," to sheets and blankets, all the way up to Firefighter bunkers! [With an empty cleaning cycle after the turnouts.] Overall this does its job very well, especially considering we easily run 14 loads a week!
Most Liked Negative Review
Quiet, Pretty and Efficient, but does not actually get clothes clean..
We had a Duet washer bought in 2002 we liked it and have always used HE soap, but recently it was not getting clothes clean, so we bought new Duet washer. We love...Read complete review
We had a Duet washer bought in 2002 we liked it and have always used HE soap, but recently it was not getting clothes clean, so we bought new Duet washer. We love the design and the jingle it plays when finished and the light up dial, and the pedalstal drawer and easy to unload , but we noticed that the clothes came out smelly and dingy or smelled of soap and the length of time for one wash is well over one hour. We tried extra rinse, we tried less soap, there are 4 pages of troubleshooting pages in the manual. Apparently washing clothes has become rocket science. We returned the washer and got a top load non HE Whirlpool(we like Whirlpool)which washes clothes in half the time and comes out clean. Maybe in 10 years, when time for a new washer, the HE technology will work, but for now we need a washing machine that gets the clothes clean.
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Reviewed by 406 customers
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i am so happy.................
from arlington heights, il
Comments about Whirlpool Duet WFW94HEXW White Front Load Washer:
I was doing about 4 loads of laundry a day. I now love doing 4 loads of laundry each day. the clothes come out smelling great and hang as if I had them professionally done. I am so happy........................
Bottom Line Yes, I would recommend this to a friend
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Laundry is now pleasurable!!
from Brooklyn, NY, United States
Coming from a top load machine that I had for years I was a bit concerned will this look like a laundrymat machine and sound like one as well?!?! Well this BIG GUY blew me away!!! The noise level is way lower then expected and the look is sleek and stylish. If it had wheels and a steering wheel i'd be proud to have it parked in my driveway!!
repair after repair
from Houston, TX, United States
First, the weight counter balance broke of the top of the drum, tech stated it was a manufacture defect, 9 mos. later both computer boards shorted out, what a let down for us from a company with a good reputation.
Bottom Line No, I would not recommend this to a friend
Washer Needs Alot Of Improvement
from Medina, NY, United States
Not at all happy with the washer forgot to turn cold water on and started the washer instead of shutting down or not running, fried the control module and drain pump. Also not happy with the need of he detergent or use of it. I have allergies with all these concentrated detergents, have always used powder Cheer all my life and was told not to use in this washer, so very much disappointed wit this unit.
Great features and cleaning performance.
from New Berlin, WI, United States
I never thought my clothes could get so clean. There is a cleaning cycle for whatever you need to wash such as pillows, cushions and even stuffed animals. The steam feature is great. It really deep cleans everything. It is very quiet and a lot of the cycles are fast.
Great features, great wash
from New Jersey, United States
Was talked into buying this machine by the sales rep, happy I listened! It renewed my confidence in the cleaning power of front loaders
By Washing in Peace
Just bought this washer 04/03/2015. It's so quiet. we love it. Our old washer sounded like a Jet plane taking off, really it did...Also the options aren't bad either.
from Beaver Dam, WI, United States
I'm impressed with how much cleaner my clothes are. Washer spins out so good less drying time
from Kernersville, NC, United States
I bought this washer to replace our older Whirlpool duet washer. I knew I wanted to purchase Whirlpool again. It has lots of options, easy to modify the default presets, and it's quiet!
Worth the investment
from Annapolis, MD, United States
Purchased 3 months ago to replace Duet pair purchased in 2003. Unit is quiet, efficient and easy to use. Purchased from local/regional dealer who provided exceptional service in showroom and during delivery and installation.
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