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(based on 42 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
We have had our washer since May and absolutely love it and all of the features that it comes with. This is our first front-loader and it's capacity is great, I wouldn't go back...Read complete review
We have had our washer since May and absolutely love it and all of the features that it comes with. This is our first front-loader and it's capacity is great, I wouldn't go back to a top load again after this, and I should also mention that we are able to extend our use of detergent for so long, we have only purchased soap twice since we have bought it almost 6 months ago... The only con we have is that we can't wash our dogs blankets which are too hairy and clog the drain in it... Plus the one time (and last time) we did this we felt scared we were going to ruin the machine, otherwise it's super durable for everything else and absolutely love the steam cycles!
Most Liked Negative Review
Have not been able to use for weeks
Have had this unit for 6 weeks and it has already had two service calls!! We installed it and ran 4 small loads with no issues, week later go to use it and...Read complete review
Have had this unit for 6 weeks and it has already had two service calls!! We installed it and ran 4 small loads with no issues, week later go to use it and nothing, dead. Called service,got tech out, control unit board dead, order part, (another week) service came installed, dryer works again. ran three loads next day. Again no issues, ran flawless. Then four days later dryer is dead, no response. Called service, came out, found the control panel now is bad, order part, now waiting for part and service to again fix it. So recap, we got this unit, ran normal ,died, fixed, ran normal, died, now again we are without use of this unit which is sad cause when it runs, its a fantastic machine but I fear we have a lemon ( I do not use this term easily) and will not be happy with it based on quality. When installing the pedestal, we could hear screws or something inside rattling inside so maybe its a ground wire or something has came loose. Frustration and not having a dryer that works has been most painful. Hope this next service call will be last.
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Reviewed by 42 customers
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Great features. Love the wrinkle reducer!
from Woodbridge, VA, United States
Comments about Whirlpool Duet WED97HEXL Lunar Silver Electric Dryer:
My old whirlpool dryer finally broke after trying to fix it several times. I decided to get a new dryer and was excited to see all the new options that the dryer had. I have had the dryer 2 weeks and so far I love it. My house is getting older and I need to start replacing appliances. Hopefully it will just be one appliance at a time. :)
Bottom Line Yes, I would recommend this to a friend
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from SD, United States
I got the the first of year, and just love it. So many settings to choose from for your loads. It's quiet and just gets the job done!
Working good so far
from Ohio, United States
I was concerned about the reliability of this dryer. So far it has been good, about a year old. The dryer works great.
So Many Options!
from Mesa, AZ, United States
I purchase this dryer to go along with my washer I was replacing. I never knew that a dryer could have so may options. The steam feature is fantastic. The energy savings is wonderful. I wish I would have purchased sooner.
LOVE IT! CLOTHES SEEM MUCH SOFTER! AND DRIES QUICKER. too many options though!!
from AZ, United States
We've had this plus the companion unit for about two months now and they have been working great. Price for the units was very good.
I love all the features.
from Ukiah, CA, United States
This is the best washer I've had. I am so happy. My clothes come out almost dry. I love that it's an he. I also love that it is an energy star.
from California, United States
We have had the dryer for about a month. It has had both qualitative and economic benefits. The machine drys more efficiently and the laundry emerges with fewer wrinkles and appears to be less stressed. This is especially true for delicate items, which I would never put in my old machine. Now, I dry virtually everything, and have yet to have any but the best results. Not only is the machine much more time efficient, but it also has noticeably reduced our electric bill! One small issue: there is a learning curve. The controls are fairly intuitive, but there are so many options [which I like] that it takes a while to get comfortable with them, especially if you have never used a machine like this. If you are worried about bending over, be sure to get a stand. The height is just perfect with it!
Great dryer, quiet and fast!
from Germantown, MD, United States
I love the new Whirlpool dryer we purchased, it is quiet, efficient and faster at drying than the washer is at washing but that's no problem either!
Cuts dry time in half!!
from Amherst, ny
I love my new whirlpool dryer. It can dry 1.5 times what my old dryer could AND cuts the drying time in half. I love all of the different drying features, especially the steam cycle and the refresh option. If I leave the clothes in the the dryer and forget about them I can refresh them in 13 minutes and all the wrinkles are gone. Energy savings are amazing! I also love the lint filter in the front. Makes it easy to remember to clean it out after each use.
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