Average Customer Reviews
(based on 916 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
When our dryer of 14 yrs stopped working we went shopping. Looking only to replace the dryer at first we decided to replace them both. After many stores and salesman we choose the whirlpool...Read complete review
When our dryer of 14 yrs stopped working we went shopping. Looking only to replace the dryer at first we decided to replace them both. After many stores and salesman we choose the whirlpool front loader set. Working with a small laundry room,the thought of these full size machines that were larger than the set prior meant even less room. Then the sales man stated these are stackable . We always wanted stackables for the extra room they would provide but those models were small capacity and very pricey. We are very happy with our front loader whirlpool set. Oh did I mention Ihave even more space than before and a new four shelf storage unit.
Most Liked Negative Review
Have not been able to use for weeks
Have had this unit for 6 weeks and it has already had two service calls!! We installed it and ran 4 small loads with no issues, week later go to use it and...Read complete review
Have had this unit for 6 weeks and it has already had two service calls!! We installed it and ran 4 small loads with no issues, week later go to use it and nothing, dead. Called service,got tech out, control unit board dead, order part, (another week) service came installed, dryer works again. ran three loads next day. Again no issues, ran flawless. Then four days later dryer is dead, no response. Called service, came out, found the control panel now is bad, order part, now waiting for part and service to again fix it. So recap, we got this unit, ran normal ,died, fixed, ran normal, died, now again we are without use of this unit which is sad cause when it runs, its a fantastic machine but I fear we have a lemon ( I do not use this term easily) and will not be happy with it based on quality. When installing the pedestal, we could hear screws or something inside rattling inside so maybe its a ground wire or something has came loose. Frustration and not having a dryer that works has been most painful. Hope this next service call will be last.
Reviewed by 916 customers
Displaying reviews 1-10
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Love the wrinkle feature.
from Fitzgerald, GA
Comments about Whirlpool Duet WED97HEXR Cranberry Electric Dryer:
We love our new dryer, seems like the best we have ever had in our 30 years of marriage. It dryes our clothes in record time.
Bottom Line Yes, I would recommend this to a friend
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from Atlanta, GA
I absolutely love this dryer. It can dry in half the time as my old one and with a much bigger load. I love the rack for delicates and all the specialty dry cycles.
Great washer except water issue
Our washer does not seem to completely drain water. There is mold in the bottom seal that I constantly clean out
By Mom on the go
from Axtell Texas
(1 of 1 customers found this review helpful)
A good Choice
I have had my dryer for a month and it is working fine. It is simple, which is exactly what I wanted, and dries the clothes nicely. No problems at all.
does not dry
Having an issue with this dryer not drying. runs 2-3 cycles before clothes are dry. the preset cycles turn off before the clothes dry so have to use the timed cycle. It is less than 2 years old.
Bottom Line No, I would not recommend this to a friend
Not A Good Priduct
By Lisa the disappointed purchaser
from Oklahoma City OK
Do not like this dryer and I am sorry I bought it.It has been replaced once within the first month.The dryer shuts off too quickly and sometimes will shut off as you push the start button.On -thenimmediately off.Will NEVER but another Whirlpool product againI tell everyone not to buy this.The chime sounds silly tooAll categories rated poor. Of course, this part of the rating page doesn't work either,
Good features and Design
from Sunnyvale, CA
Bought Dryer & Washer a month ago. While I am still trying to learn the best cycles to use for various types of laundry, I believe the dryer will fit my needs very well. I'm not sure how often I would use the "steam cycle", but hope to find a use for it eventually.
This is an excellent choice and brand for long term
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