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(based on 55 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
We have had our washer since May and absolutely love it and all of the features that it comes with. This is our first front-loader and it's capacity is great, I wouldn't go back...Read complete review
We have had our washer since May and absolutely love it and all of the features that it comes with. This is our first front-loader and it's capacity is great, I wouldn't go back to a top load again after this, and I should also mention that we are able to extend our use of detergent for so long, we have only purchased soap twice since we have bought it almost 6 months ago... The only con we have is that we can't wash our dogs blankets which are too hairy and clog the drain in it... Plus the one time (and last time) we did this we felt scared we were going to ruin the machine, otherwise it's super durable for everything else and absolutely love the steam cycles!
Most Liked Negative Review
Have not been able to use for weeks
Have had this unit for 6 weeks and it has already had two service calls!! We installed it and ran 4 small loads with no issues, week later go to use it and...Read complete review
Have had this unit for 6 weeks and it has already had two service calls!! We installed it and ran 4 small loads with no issues, week later go to use it and nothing, dead. Called service,got tech out, control unit board dead, order part, (another week) service came installed, dryer works again. ran three loads next day. Again no issues, ran flawless. Then four days later dryer is dead, no response. Called service, came out, found the control panel now is bad, order part, now waiting for part and service to again fix it. So recap, we got this unit, ran normal ,died, fixed, ran normal, died, now again we are without use of this unit which is sad cause when it runs, its a fantastic machine but I fear we have a lemon ( I do not use this term easily) and will not be happy with it based on quality. When installing the pedestal, we could hear screws or something inside rattling inside so maybe its a ground wire or something has came loose. Frustration and not having a dryer that works has been most painful. Hope this next service call will be last.
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Reviewed by 55 customers
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excellent features, exceptionally quiet
from Napoleon, OH, United States
Comments about Whirlpool Duet WED97HEXL Lunar Silver Electric Dryer:
We replaced a Whirlpool Duet dryer that we had for many years. I was an easy decision to go with another Whirlpool.
Bottom Line Yes, I would recommend this to a friend
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from Utah, United States
Purchased a couple months ago. So easy to use--as all the settings are automatic, and work as intended. Clothes are dried VERY quickly, but not over dried (i.e. effective moisture sensor). Love the VERY large capacity, but dries equally efficiently whether small load, or large (i.e. king size quilts and bedspreads are handled easily). Like the pedestal, too. Roomy storage for laundry products--very close at hand and convenient..plus declutters the laundry room. Definitely pleased with the performance of this dryer.
By BJM ENTERPRISE
from Clinton, MS, United States
I brought this dryers about a month ago, I am loving it
Advanced Moisture Sensing Feature
from La Grande, OR, United States
I love the advanced Moisture sensing feature. It saves energy and time by alerting me when my clothes are dry.
Great features for the price
from Denver, CO, United States
Very quiet and has the right amount of wash options.
love all the options
from Waukesha, WI, United States
I love the way you can set so many things to make it good for any load you could possibly do
from Panama City Beach, FL
This is a wonderful product that performs well. Quiet, efficient and economical.
from Mississippi, United States
I love my new dryer and especially like the stackable feature. It has provided much needed space in my small utility room. It dries fast and efficient.
I love it
from Buckeye, AZ, United States
My dryer is so easy to use the kids are doing their own laundry it's wonderful
(1 of 1 customers found this review helpful)
from South Carolina, United States
Love this dryer. It has awesome features. Like the anti wrinkle.
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