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(based on 45 reviews)
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Most Liked Positive Review
My old kitchen aid lasted over 15 years. This machine has new options like the power scrub which got even my caked on crock pot clean. Pro wash cycle works great for everyday. ...Read complete review
My old kitchen aid lasted over 15 years. This machine has new options like the power scrub which got even my caked on crock pot clean. Pro wash cycle works great for everyday. Wash cycles are longer but you can pick one hour to speed it up if needed. Super quiet and sleek appearance. Love the hidden controls. Delivery was super fast and installed quickly.
Most Liked Negative Review
Problems Problems Problems
I purchased the entire Kitchenaid line for my kitchen 8/2011. We bought the top of the line dishwasher (KUDE40FX) because Kitchenaid has had a reputation of top quality - not this one! ...Read complete review
I purchased the entire Kitchenaid line for my kitchen 8/2011. We bought the top of the line dishwasher (KUDE40FX) because Kitchenaid has had a reputation of top quality - not this one! It leaks water out the front door. It has done that since 2012. I was sent a new seal and it was professionally replaced - did not solve the problem. (The serviceman said the original seal looks fine but changed it anyway) I was told if you use too much soap it may leak. REALLY!!!! - I then used a 2 tsp container and only use 1 1/2 tsp of cascade soap. - Still leaks - not all the time; just enough to drip down to my furnished basement and slowly ruin my ceiling below. They also had me replace the plug to my rinse-aid. Amway detergent was recommended. It seemed to make it better. I ran out of Amway but still used just the 1 1/2 tsp amount - This week it leaked out the front door so bad that it was dripping thru to the floor below. When I turned off the dishwasher while it was running and cancelled and drained it - the dripping stopped immediately. Also, sometimes nothing works -no lights on the board - a serviceman disconnected and reconnected the wires and it worked for a while, Since then it quits off and on. If I bounce the door it would start working again-so far. I've had at least 3 service calls on this item and have made several more calls about it. I can't believe there is not a recall on this product line. Also the rollers on the top rack are broken and I must be very careful in pulling out that rack so it doesn't drop or pull all the way out. One sorry product. Its suppose to be quiet but it sometimes has a crackling sound. I had a Whirlpool before that lasted 15 years without any major problems. I've also had my Kitchenaid trash compactor and the Kitchenaid refrigerator serviced.Whirlpool - what have you done to your products?????
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Reviewed by 45 customers
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cheap plastic parts on top rack break off
from Seattle, Wa
Comments about KitchenAid Superba Series EQ White Undercounter Dishwasher:
The plastic rollers used for the top rack broke apart and now the top rack comes crashing down when we open it up. Not a great feature when you use the top rack to.... wash glasses!!Now it's effectively useless after 2 years.
Bottom Line No, I would not recommend this to a friend
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Our dishwasher is less than 3 years old I have spent $200 on new rollers because the original ones cracked. The appliance repair company says that they replace rollers all the time on these dishwashers, typically after 1 year. Now I had to spend another $150 to find out that the clamp on the hose is loose and they cant replace the clamp alone you have to replace the whole pump which is $600. We are a household of two there's no reason for all these issues. We also have a kitchen aid refrigerator and over, both equally as terrible with multiple repair calls on each.
from North Little Rock, AR
Wash great, breaks way to often
from Montreal, Canada
The dishwasher works but the upper rack was poorly made. Mine is 3 years old, and I am ordering my 3rd upper rack roller assembly which wont probably last longer than the last 2, its cheap plastic. At 45$ plus tax + shipping it amounts to quite a total cost of ownership. (part PS10064063)Plus the door is now leaking and I may have to call a tech for this one. My previous kitchenaid worked 18 years with less repair than this one in 3 !Too bad, seemed an upper quality model, but I was wrong, too much plastic in the upper rack, will never last.
from Minnesota, United States
I bought this 4 years ago. It is now on it's sixth repair!!! KitchenAide told me they can not do anything for me since it is three years past the warranty. I understand that but the old kitchenaide dishwasher that was 10+ years old is still being used by my in-laws. When it worked it took hours (3-5 depending on the setting)to run through a cycle. I will never buy another kitchenaide product because of the poor quality of the parts. It was very quiet when it ran.Innovation is only two stars because Bosch and Miele have had this design for years before this model came out.
Excellent and Quiet Dishwasher
from Lakewood, CO
This is my favorites appliance in our kitchen upgrade. This dishwasher is so quiet I have to tough it to make sure it is running after I start it. The stainless steel finish looks wonderful: we bought an entire matching appliance set with our kitchen remodel.
Bottom Line Yes, I would recommend this to a friend
from Cumming, GA
The dishwasher is so quiet you can barely hear it. It also gets the dishes really clean. The interior design was well thought out and on the upper rack you can load tall items because of the height. I would highly recommend this dishwasher.
(0 of 1 customers found this review helpful)
from Oakville, ON, Canada
Touch buttons on dishwasher don't always work. Since we purchased the machine we have had to replace several internal rack pieces as they have broken and further the dishwasher bottom started to leak. Several costly problems for a relatively new machine which had to be fixed out of pocket.
from Ottawa, ON, Canada
Overall i'm very satisfied with the diswasher and Love the stainless steel tub, however it doesn't do a good job with washing untensils
from Brossard, QC, Canada
i always thought that a kitchen aid dishwashers was the best
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