Average Customer Reviews
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Fresh Food Conveniences
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(based on 122 reviews)
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Most Liked Positive Review
Love this Fridge
Okay I had No other choice but to buy a New Fridge because my Old Faithful LG side by side gave up after 10 yrs with 5 kids/Teens and I bought this Particular Fridge...Read complete review
Okay I had No other choice but to buy a New Fridge because my Old Faithful LG side by side gave up after 10 yrs with 5 kids/Teens and I bought this Particular Fridge right off the showroom floor,I couldn't wait because I was losing Food. I am pretty sure that I am Missing door compartments,I have the 2 removable Gallon Bins on the right door and the fixed butter compartment on the right but on the Left door there is the fixed compartment that the Ice drops thru and holds a 2 liter Soda and there is a removable bin that is right under that. According to what I am reading here there are a total of 5 removable bins so I am Missing 2 more removable store more door bins but where I bought the Fridge when I shared my concern over this they assured me that all were there. Can someone who owns this Fridge comment here and tell me how Many removable Bins do you have on each door so I will know for sure. Otherwise I am COMPLETELY satisfied with My Purchase,No problems with the Ice and yes the doors make noise when shutting but its because we were Use to a different designed Fridge so you get use to it quick and to me its a reassurance that the doors are Shut completely.
Most Liked Negative Review
We like the space and layout. We love the Stainless finish which is much more resistant to finger prints than any other manufacturer. Cooling system seems fine and possibly a very good design....Read complete review
We like the space and layout. We love the Stainless finish which is much more resistant to finger prints than any other manufacturer. Cooling system seems fine and possibly a very good design. Problems: We bought new but after install we discovered the right door hinge was bowed - easy warranty replacement but bending that hinge would have taken a lot of force - it should be better protected in transit. Don't like the wasteful and eco-unfriendly PCV water filter - Will order a bypass but that should have come with the fridge (or at least a sign for how to order should have been placed over the filter). We have the new and improved ice maker but we did have one instance where ice was lumping together and would not move down the dispenser screw (we have only had the fridge for 30 days - maybe door was ajar and some ice partly melted but I would have expected an alarm). Showroom models all have a magnet on the top freezer tray that pulls the top tray along when the freezer door is open - nice feature but does not appear to be on our new, high end, expensive, "pro-line" fridge... Water dispenser tube is forward of ice dispenser and way in front of the activating lever - this is fine unless you have a small mouth glass. If you are unprepared and push the glass against the lever, you water your hand. Not terrible and you can compensate by placing your fingers between the glass and lever but it is a learning experience... Lots of opportunity for splashes of water going on the tray below the water and ice dispenser - other fridges we have owned have a grate and tray system so any splash simply evaporates - seems like a trivial design consideration. Over all, we would consider buying this model again for the type of stainless steel, the interior space and the cooling mechanism and we hope the ice dispenser problem was a fluke but we are disappointed at all of the human engineering misses which could have been easily avoided.
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Reviewed by 122 customers
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I want to love it but .....
Comments about Frigidaire FPHB2899 Stainless Steel 27.8 Cu. Ft. Bottom Freezer Refrigerator:
We have had this refrigerator for 4 years. I want to love it except for the fact that it has been nothing but trouble after the first 8 months. Ice Maker in the door has been worked on 6 times and has been replaced once. We have just turned it off now. Recently, we discovered the water line had a slow leaked and it leaked through the flooring in the kitchen. I wished I would have seen all the reviews on how bad this fridge was before buying it. Very disappointed that we spent so much money on this junk! Thank goodness we had a extended warranty or this would have cost us a fortune. Warranty is expired and now I am going to look for a new refrigerator. I will not buy Frigidaire again!
Bottom Line No, I would not recommend this to a friend
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Ice maker issues
By Iced out
The ice maker does not work!!!! When it does make ice have to open door and pull out the tray to get the ice.
By icemaker problems
we've had the tech out 7 times and he cannot fix the icemaker problem. we have white residue when the ice melts. Our model is a 2010. getting the run around for a replacement and am very unhappy.
Overall great product
over all this is a great product. wish ice production was a bit faster.
Bottom Line Yes, I would recommend this to a friend
I love the look of this fridge and the features, but the vegetable drawers broke immediately (although Frigidaire replaced them) and the flap between the french doors didn't work until a rep adjusted the door. Also, ice has built up on the back wall. I'm hoping that will stop now that the flap seal works. We'll see.
we really enjoy our new fridge flexible shelving good on the noise when running. overall we truly give it a 5 *****
Unreliable and poor quality
I won't buy another Frigidaire Professional 28 Cu Ft rench Door Refrigerator. The shelves are cheaply built and break easily. The icemaker has a history of freezing over requiring a kit to repair.
Horrible lighting & slow ice maker
My husband and daughter surprised me with the "Gallery collection" for our kitchen. I didn't really have a chance to look around before they were already installed at my home. So this refridgerator is the darkest I've ever seen. There is ONE (1) light in the back of the fridge on the top shelf. Well of course you put items there so that blocks the light and when looking for things I always have to move whatever is in the way of the light on the top shelf. It's very frustrating. Besides that the 2nd ice maker in the freezer hardly ever makes ice. That was one of the reasons we bought it. Right away we thought there was something wrong, but no that's just how it is. Ugh! We are still buying bagged ice for our coolers in the summer. Totally dissappointed with this refridgerator, the microwave and especially the dishwasher. Everything molds if we don't leave the door open or run it and unload it immediately. NEVER will I buy a frididaire again. Women, consider the lighting and the need for extra ice before you purchase this model, no matter what the price.
icemaker freezes up, overflows with water and doesn't make ice. Store where we bought it at refuses to replace it. Still under warranty too.
Love the fridge, it looks great and has even cooling throughout. The only issue that I have is that it takes FOREVER to make ice. So incredibly slow making ice, but I do love that you can adjust the size of the ice cubes.
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