Average Customer Reviews
Energy Star Rated - No
(based on 281 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
So Far So Great
Never wrote a review, but this fridge earned it. I've had it for about a week, and so far so great.... I can't even hear it running. It replaced a...Read complete review
Never wrote a review, but this fridge earned it. I've had it for about a week, and so far so great.... I can't even hear it running. It replaced a built-in, counter-depth 19 year old Sub Zero, which couldn't compare with the Samsung, but it may be too early to tell. I noticed a few reviews mentioned a slow ice maker. Mine seems to keep up just fine. I'll write another review if things change.
Most Liked Negative Review
Wish I didnt
The Refriderator in general is great. It has all the features you would want in a counter depth fridge. The big problem I had was with the ice maker. I bought my first...Read complete review
The Refriderator in general is great. It has all the features you would want in a counter depth fridge. The big problem I had was with the ice maker. I bought my first one in November 08 and the ice maker broke in Feb 09. I was without an ice maker for 3 months while parts were being found. After no parts could be found, Samsung was gracious enough to replace the fridge since they couldn't get part in a timely manner. Got the new one a couple weeks ago and the ice making is very sluggish. I've already had to buy two bags of ice to supplement the ice maker. It is frustrating. If the ice maker problem was fixed, I would love the fridge.
Reviewed by 281 customers
Displaying reviews 1-10
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from Clermont, FL, USA
Comments about Samsung RSG257 Stainless Steel Side-By-Side Refrigerator:
Not sure why people are saying its quiet.. The compressor buzzes pretty load and often.
Bottom Line No, I would not recommend this to a friend
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Just got it so can't speak to performance but fit and finish appear great.
from Seattle, WA, USA
The features on this fridge are perfect for our home and once I received it today it is going to fit better than I thought into our restricted space.
Bottom Line Yes, I would recommend this to a friend
This refrigerator has great features
I love the adjustable shelving. The overall experience with purchasing, delivery and performance has been great.
Good fridge for the price
from Crystal Lake, IL, USA
Fridge is just the right size for our kitchen. Like the light for all shelves. Don't like the loud noise when refilling the ice cube maker. Also the drawers only pull out half way making it hard to put items in the bins.
So far, this has been a very good fridge. It is counter depth so it doesn't hold as much as a regular fridge would. It has run very well and seems to keep a constant temp on both the freezer and fridge sides. The only issue I have with it is the auto ice dispenser is a little anemic, ice comes out slow.
Loss of cooling
from Long Island, NY
Product switched into demo mode 13 months in while we were on vacation and came home to a mess. 3 months later the product lost all cooling. Product was determined to be unrepairable: and had to be replaced at 16 months.
So far so good
from Dallas, TX
I've only had this refrigerator for a short time, but so far I'm very pleased. The space is well laid out, it's well lit, and cooling seems even and efficient. The only things I would change is to make the vegetable drawers open further and to provide liners for the door bins. I would also prefer coated wire shelves vs. glass shelves in the freezer, as the glass can get slippery, but some shelf liner can help with that. I did a lot of comparison shopping and this refrigerator seemed to offer the best value overall in its price range. As long as it continues to perform well, I will be happy.
few quirks that could use improvements
I purchased this 'frig in Jan 2016. I was glad to find a 'frig with the features in this product: counter-depth, white, in-door icemaker, good lighting with the LED tower. The icemaker is slow to dispense and slow to make ice and fill the bin-very poor performing icemaker. If you need lots of ice in a hurry, you'll have to buy. it won't refill by the next day. the vegetable drawers do not pull out all the way, so it is difficult to get large items in/out of the drawers-poor design. Wish te water filter was not at the top back corner-hard to reach and gets in the way of containers. At the bottom as in many other 'frig, seems much better place.
Less than a year old and having to have major repairs!
from Birmingham, AL
Loved my new refrigerator at first. Design was great, storage was terrific for counter depth. Ice maker could be a little noisy but that wasn't too bad. About 11 months after delivery it started making awful purring noises - entire fan will now have to be replaced. I bought a Samsung because they had been so highly recommended as reliable, so I am very disappointed at this turn of events.
Love the new refrigerator
Great features, fits perfecetly in kitchen and, simply, a great value
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