Average Customer Reviews
Energy Star Rated - No
Need more help?
Like this category?
(based on 164 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
So Far So Great
Never wrote a review, but this fridge earned it. I've had it for about a week, and so far so great.... I can't even hear it running. It replaced a...Read complete review
Never wrote a review, but this fridge earned it. I've had it for about a week, and so far so great.... I can't even hear it running. It replaced a built-in, counter-depth 19 year old Sub Zero, which couldn't compare with the Samsung, but it may be too early to tell. I noticed a few reviews mentioned a slow ice maker. Mine seems to keep up just fine. I'll write another review if things change.
Most Liked Negative Review
Wish I didnt
The Refriderator in general is great. It has all the features you would want in a counter depth fridge. The big problem I had was with the ice maker. I bought my first...Read complete review
The Refriderator in general is great. It has all the features you would want in a counter depth fridge. The big problem I had was with the ice maker. I bought my first one in November 08 and the ice maker broke in Feb 09. I was without an ice maker for 3 months while parts were being found. After no parts could be found, Samsung was gracious enough to replace the fridge since they couldn't get part in a timely manner. Got the new one a couple weeks ago and the ice making is very sluggish. I've already had to buy two bags of ice to supplement the ice maker. It is frustrating. If the ice maker problem was fixed, I would love the fridge.
Subscribe to Reviews
Reviewed by 164 customers
Displaying reviews 1-10
Back to top
Previous | Next »
Comments about Samsung RSG257 Stainless Steel Side-By-Side Refrigerator:
The only thing that is wrong with the refrigerator is that the drawers only open up half way. I don't see any reason for this. It makes it difficult to get some things in and out of the drawers. They should open 3/4 of the way. And I find it the hardest of my stainless appliances to clean. I've had it for 18 months and it works great. It's quiet. It makes odd noises probably when defrosting but they aren't loud. I don't notice it running. It has a very nice feel to it. The doors are weighted nicely and the drawers open and close very smoothly. Having drawers instead of baskets in the freezer is very nice. The lighting is great, it has lighting from top to bottom, there's a light behind the middle drawer that lights up the drawers. Lightings good in the freezer too. I really like the power freeze option for when I put groceries in especially in the summer. I like the smaller shelves on the bottom of the door they keep smaller bottles from falling over. Nicely made.
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Comment on this review
This product is great except for the ice maker
from Missouri, USA
Had a problem early with the ice maker which was promptly repaired under warranty. However,since then it doesn't matter which function on the ice maker is selected,ie. cubed or crushed, 90% of the time the only ice that comes from the ice maker is crushed. Only about 10% of the time can you get cubed iced. Other than that, the product is great.
Bottom Line No, I would not recommend this to a friend
Samsung Side by Side Refrigerator
from Los Angales
Excellent product support. The ice maker solenoid stopped working and a tech was set out to fix it on the next day.
This refrigerator is fantastic!
from Littlerock, CA, USA
A full featured refrigerator that performs beyond our expectations. We have had nearly every other brand over the years but the Samsung has far past the others in features, performance and looks. We will never buy another brand again!
Good features and design
The things that matter the most to me work very well on this model. It has a good even temperature in the refrigerator and freezer. The refrigerator and freezer compartments are well organized to find and access food. The ice maker and water dispenser are easy to use (this is the most frequent use for the appliance. You can get a tall glass in there no problem and the water stream goes into the glass and not off to the side. With a little practice, you can refill water bottles (the ones with the 1 inch or less opening). The control panel display is over-complicated (in my opinion), but you don't really need to look at it much or use it much. It will give you refrigerator and freezer setpoint and actual temperature, You can even put your unit into display mode (everything seems to work, but it doesn't actually cool). It is a great feature for the store, but a real pain when you accidentally enable it at home.
This is a great side by side counter depth refrigerator.
from Pleasanton, CA, USA
We really enjoy all of the features this refrigerator offers. It is a very well designed unit. The illumination inside the unit is nice, as well as the flexibility of the shelves. We gave up a little space inside for the space saving on the outside, but it is well worth it. The old unit it replaced was not a counter depth one, but it was poorly designed and much of the ice maker plumbing took up valuable interior space. So in retrospect we probably didn't lose much capacity switching to the counter depth. The freezer capacity is good and the ice maker works great and doesn't spit cubes on the floor. It's a beautiful refrigerator and it's easy to keep clean.
from Naples, FL, USA
This refrigerator has excellent quality. As an example, the stainless steel finish is easy to clean opposed to other appliances we have. The inside of this product is also easy to clean and maintain. The warranty program is excellent with prompt replies and service. We recommend Samsung products to all our friends.
from Rockwall, TX
I had this fridge for over a year only to have the flap to the ice maker break right after the warranty was up.
24 cf side by side refrigerator
from New Mexico
I have had this refrigerator for 4 years and am happy with it. I had a limited slot to put it in and it fits nicely. Have not had any problems with it other that the ice tray occasionally freezes up. Once I remove it and clean it out, it works fine. The "stainless steel" finish is a little hard to clean and it is not metal, so magnets will not stick to it. Overall, am pleased with it.
Great space for a cabinet depth model
from Bluffton, SC, USA
The refrigerator has great space and interior design. Good storage space and freezer capacity. The only major complaint is the ice maker. The ice maker often let's a cube hanging on the freezer tray and stops the ice maker from working. I usually find out the next day when I need ice and there is none. They replaced the ice unit, it is better, now only happens once every 10 days. My solution is to save a bag of ice in the freezer so when it fails, I have a reserve. To get it working takes a light fist to the unit and the hanging cube falls off and it starts making cubes again. Overall, I would buy another Samsung again. I also use Samsung TV'S, TABLET AND PHONES.
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
Fill out the form below to request Better Price for this product.
Sign up for the latest information on new products, special offers, and savings opportunities at Abt and receive $25 off your next order of $250 or more.