Average Customer Reviews
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(based on 194 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
So Far So Great
Never wrote a review, but this fridge earned it. I've had it for about a week, and so far so great.... I can't even hear it running. It replaced a...Read complete review
Never wrote a review, but this fridge earned it. I've had it for about a week, and so far so great.... I can't even hear it running. It replaced a built-in, counter-depth 19 year old Sub Zero, which couldn't compare with the Samsung, but it may be too early to tell. I noticed a few reviews mentioned a slow ice maker. Mine seems to keep up just fine. I'll write another review if things change.
Most Liked Negative Review
Wish I didnt
The Refriderator in general is great. It has all the features you would want in a counter depth fridge. The big problem I had was with the ice maker. I bought my first...Read complete review
The Refriderator in general is great. It has all the features you would want in a counter depth fridge. The big problem I had was with the ice maker. I bought my first one in November 08 and the ice maker broke in Feb 09. I was without an ice maker for 3 months while parts were being found. After no parts could be found, Samsung was gracious enough to replace the fridge since they couldn't get part in a timely manner. Got the new one a couple weeks ago and the ice making is very sluggish. I've already had to buy two bags of ice to supplement the ice maker. It is frustrating. If the ice maker problem was fixed, I would love the fridge.
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Reviewed by 194 customers
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Comments about Samsung RSG257 Stainless Steel Side-By-Side Refrigerator:
The only thing that is wrong with the refrigerator is that the drawers only open up half way. I don't see any reason for this. It makes it difficult to get some things in and out of the drawers. They should open 3/4 of the way. And I find it the hardest of my stainless appliances to clean. I've had it for 18 months and it works great. It's quiet. It makes odd noises probably when defrosting but they aren't loud. I don't notice it running. It has a very nice feel to it. The doors are weighted nicely and the drawers open and close very smoothly. Having drawers instead of baskets in the freezer is very nice. The lighting is great, it has lighting from top to bottom, there's a light behind the middle drawer that lights up the drawers. Lightings good in the freezer too. I really like the power freeze option for when I put groceries in especially in the summer. I like the smaller shelves on the bottom of the door they keep smaller bottles from falling over. Nicely made.
Bottom Line Yes, I would recommend this to a friend
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Comment on this review
This product is great except for the ice maker
from Missouri, USA
Had a problem early with the ice maker which was promptly repaired under warranty. However,since then it doesn't matter which function on the ice maker is selected,ie. cubed or crushed, 90% of the time the only ice that comes from the ice maker is crushed. Only about 10% of the time can you get cubed iced. Other than that, the product is great.
Bottom Line No, I would not recommend this to a friend
24 cu. ft. Side by Side Refrigerator
Icemaker stopped working shortly after warranty expired.
Samsung Side by Side Refrigerator
from Los Angales
Excellent product support. The ice maker solenoid stopped working and a tech was set out to fix it on the next day.
This refrigerator is fantastic!
from Littlerock, CA, USA
A full featured refrigerator that performs beyond our expectations. We have had nearly every other brand over the years but the Samsung has far past the others in features, performance and looks. We will never buy another brand again!
Great product all around!!
from California, USA
I just recommended it to someone who saw it in my house and wanted to know all about it.
I have enjoyed the side by side as I am elderly.
I like the side by side....the ice maker is noisy and the ice bucket is small but holds enough for a small family. It works well for me being elderly. I can see and get things easier. It is quiet running overall. I changed the water filter myself as it is located inside the refrigerator section.
Nearly perfect except for one thing!
from Palmdale, CA
We love this refrigerator. The only issue we have is occasionally, an ice cube hangs up and doesn't drop into the bin. The ice maker senses it is full and stops making ice. If we don't catch it, we run out of ice.
Excellent customer service, product has enough space and plenty of storage.
Good features and design
The things that matter the most to me work very well on this model. It has a good even temperature in the refrigerator and freezer. The refrigerator and freezer compartments are well organized to find and access food. The ice maker and water dispenser are easy to use (this is the most frequent use for the appliance. You can get a tall glass in there no problem and the water stream goes into the glass and not off to the side. With a little practice, you can refill water bottles (the ones with the 1 inch or less opening). The control panel display is over-complicated (in my opinion), but you don't really need to look at it much or use it much. It will give you refrigerator and freezer setpoint and actual temperature, You can even put your unit into display mode (everything seems to work, but it doesn't actually cool). It is a great feature for the store, but a real pain when you accidentally enable it at home.
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