Average Customer Reviews
Energy Star Rated - No
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(based on 34 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
The twin-cool design seems like a great idea to keep the refrigerator and freezer sections at the right temperature and humidity. And, perhaps, a quieter design, as two small compressors are quieter than...Read complete review
The twin-cool design seems like a great idea to keep the refrigerator and freezer sections at the right temperature and humidity. And, perhaps, a quieter design, as two small compressors are quieter than one large one. It seems pretty quiet to me. The shelves, doors, bins, and controls are all easy to use and fit standard size grocery items. It certainly has more useable capacity than similar 26 cu. ft. models I compared. I'm working with Samsung support on two apparent manufacturing defects: - The LEDs about the Coolselect Zone weren't installed. - The Coolselect Zone bin is hard to open and close. Hope these problems can be resolved soon so I can upgrade this to a 5 star rating.
Most Liked Negative Review
This product has annoying flaws.
The ice dispenser pad requires so much pressure it must be pressed by hand lest it cause glass breakage, the handle on a refrigerator drawer flexes suggesting breakage at some point the future, operation...Read complete review
The ice dispenser pad requires so much pressure it must be pressed by hand lest it cause glass breakage, the handle on a refrigerator drawer flexes suggesting breakage at some point the future, operation is noisy and door bins shallow.
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Reviewed by 34 customers
Displaying reviews 1-10
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(1 of 1 customers found this review helpful)
Great refrigerator, good storage
from Phoenix, AZ, USA
Comments about Samsung RS267 Black Side-By-Side Refrigerator:
Overall very good fridge. Easy to use digital controls for setting temperature of fridge and freezer. Love the LED lighting. The ice maker is kind of small, because it is in the door. But gives you more room in the freezer
Bottom Line Yes, I would recommend this to a friend
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Great Side by Side Refrigerator
We were looking for a side by side refrigerator to replace our original top/bottom regular refrigerator. As we saw this Samsung and we decided to take it for a spin. We really like the fact that the ice maker is located in the door. This is a far better design that the other side by side's that have it inside the freezer. This means that we have more space available. The water filter is easy to replace: turn and pull, then push and turn. The "Express Freeze" provides continues freezer operation for 36 hours (I think) in order to have more ice cubes available sooner or simply to have the food in the freezer frozen faster. The only design flaw I found is the famous "SE" or "5E" error. This error comes in the display when there is a power outage. It is an incovenience, but I found that it is not an actual problem. The refrigerator has to "reboot" in order to allow you to be able to use the control panel again. However, the refrigerator and the freezer section continues to work. No problem! After 24 or 36 hours, the display comes back with no problem. I found out the hard way, when I thought that the refrigerator was broken. The first time we called for service, but by the time the service provider came, the panel reset itself. The second time it happened, I let it go to verify it. And it did... the control panel came back again. Little design flaw... but still great refrigerator.
Nice, but not perfect
About Me Casual Cook
We have been mostly happy with this refrigerator, but we expected it to be perfect...which it is not. The greatest disappointment has been the ice maker, which refuses to dispense the right amount of ice...almost always either too much or too little.
Merchant response: If you are having issues with Samsung refrigerator (and it was purchased from Abt), please call our appliance service department at 847-967-8830 for assistance. Your appliance comes with a one year parts and labor warranty so there should be no cost for service.
from Pomona, Ca
I was shocked at how much noise this fridge makes. It is louder than the 10-year-old fridge I replaced. The constant noise is very loud. When the ice maker refills, it has literally woken me up at night.
Bottom Line No, I would not recommend this to a friend
from Egg Harbor Township, Nj
Love it. I especially like the ice maker on the door. The extra shelf space if the freezer is great.
Have had the refrigerator for about a month. Easy to use and lots of space.
Poor design and build quality
from Rockford, MI
The ice maker stops working several times a year and must be throughly thawed out with a hairdryer and then reset in order to coax it back to life. Recently a fan began to make noise. Still haven't had time to figure that one out yet. The water filters are relatively expensive.
from Monett Missiouri
Samsung! Samsung! Samsung! Need I say more? You can't go wrong with this product.
Ultra Efficient Design
from Albuquerque, NM
The measured energy used by this unit far exceeded expectations.
Love my cooler.
Just jump on this refrigerator with closed eyes. Never had any issues whatsoever.
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