Average Customer Reviews
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(based on 190 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
My review is probably effected by a couple of things: 1) This replaces a 15+ year-old almond (yuck) 20 cf side-by-side I inherited from my ex; and, 2) it's my first...Read complete review
My review is probably effected by a couple of things: 1) This replaces a 15+ year-old almond (yuck) 20 cf side-by-side I inherited from my ex; and, 2) it's my first brand new fridge ever. I had my sights set on a french door bottom freezer but they were out of my price range. After researching Consumer's Report ratings, I decided to go for a a larger side-by-side, particularly LG, Whirlpool Gold or Samsung. This unit gave me everything I wanted for substantially less money. OK, I've only had it a week but I am absolutely sure I made the right choice. The initial quality is outstanding. The only way I know it's running is everything is as cold as it should be ... it's that quiet! Locating ice maker on the freezer door is ingenious. The LED lighting is especially nice early in the morning or in the middle of the night. I'm already aware food is staying a lot fresher. And it doesn't hurt that it's drop-dead gorgeous! The only downsides so far are: It could offer a little more shelving flexibility; the wine rack really interferes with the lower shelve; and, the ice maker is very very slow. If you need a lot of ice for a party, you'd better start making and storing ice days in advance or go buy some. One note: It appeared from the advertised dimensions it would not fit under a standard size kitchen cabinet (the short ones usually installed over a fridge). It does but not by much. Just make sure you've got at least 68 3/4 inches. I'll come back in a couple of months for a longer-term review.
Most Liked Negative Review
Cool reception because of broken icemaker
I would have enjoyed this refrigerator, it being the first "fancy" fridge I have bought. A piece broke off the sliding drawer assembly the day of delivery, when we put...Read complete review
I would have enjoyed this refrigerator, it being the first "fancy" fridge I have bought. A piece broke off the sliding drawer assembly the day of delivery, when we put a draw back in place. It was repaired a week later. Now, approximately 3 weeks after delivery (but unfortunately more than 30 days after purchase) the icemaker is broken. It is not producing ice in any normal quantity; we might as well not have one. I am so disappointed, because the online reviews were decent (except for the icemaker issue), and it is a nice piece of equipment to grace our new home. It's big enough to store most of what we need refrigerated, although I use a separate freezer and in the future I'll probably get a French door fridge owing to the somewhat narrow refrigerator side. The final problem I'm having is that I just cannot keep the stainless steel clean. I wish the product came with a full size stainless steel cleaner, as did my oven, or had a protective coating to keep it clean.
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Reviewed by 190 customers
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solid and roomy
About Me Casual Cook
Comments about Samsung RS265 Black Side-By-Side Refrigerator:
the shelves door and drawers make for easy to see storagr
Bottom Line Yes, I would recommend this to a friend
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Had almost $500 in repairs before it was even 2 years old. Not made very well. Otherwise is a nice refrigerator, if the ice machine, fan, and thermostat would have held up.
Bottom Line No, I would not recommend this to a friend
not what I had hoped for!
after we purchased the fridge we started having problems, after multiple visits from the repair shop the department store decided to give me a new fridge. The ice machine still gets stuck on the new replacement, you have to take out the ice bucket to fix problem. My old 13 year old fridge would out do this one!
THIS PRODUCT I THOUGHT HAD GREAT FEATURES
The ice shoot builds up ice every 30 day and ice freezes in the shoot. The ice container has to be dumped and shoot wiped clean. I have had service for this concern and was told this is what has to be done. Doing my research I did,nt not see this .
from Mantua, OH, USA
This is a great Fridge! I've had it three years now and let me tell you, it's so easy to keep clean, easy to use, easy to change the water filter and the whole experience has been great! Will buy another if this one ever dies.
Mechanical design flaws
from Charlotte, NC, USA
This fridge is pretty good overall but the icemaker has a design flaw as does the front LED panel. The icemaker bin is difficult to remove and put back. It also freezes up even using only cubes-not crushed-even with the frezzer temp set at recommended temp. The front LED panel is to prone to accidental reset- had a house guest, among others, change setting by leaning against the fridge. I know Samsung wants Kudos in a review but these items make us regret not returning within 30 days as we gave thought to doing so. WE will just have to live with it.
We are very happy with Samsungs prices
This refrigerator matched very well with all of the other appliances that we have replaced in our kitchen in the last two years. It has got the same amount of room that our old one had but its interior layout is set up in a way that there is more space available for use. The interior lighting is LED and it makes it easier to see things when you open the doors, very nice...and bright.
Love my Samsung refrigerator
I've had my refrigerator for about a year now and I absolutely love it. I love the futuristic feel it gives with the blue LED lights and sleek build. The only down side to it is that I feel like it needs more shelves or the spacing on the shelves is awkward, Overall, I would recommend this and their other appliances to anyone. The appliances are durable and look expensive.
(0 of 1 customers found this review helpful)
Very happy,exceed my expectations.
from Rhode Island
I purchased many refregiration over the years,but lasted about 5 plus years,unlike the older one that last a life time. I notice the new Samsung to be very quiet running and loaded with common sense features.
This Refrigerator is the Bomb!
from Wingate, NC 28174, USA
We have really enjoyed this Refrigerator , it is so easy to clean and keep clean. We love the child proof lock and the filter on this model last a longer time than any other we have had. I love the fact that it is on wheels and is so easy to move around to be able to clean under it. and it is very roomy inside. Over all I would give this Model a Five star rating.
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