Average Customer Reviews
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(based on 22 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Great fit and great price
Great fridge. Great price. And it's a perfect fit for my kitchen, which has especially shallow counters and a pretty tight spot for the fridge. It's also very attractive. I like the...Read complete review
Great fridge. Great price. And it's a perfect fit for my kitchen, which has especially shallow counters and a pretty tight spot for the fridge. It's also very attractive. I like the simple design and clean lines. I frequently BBQ big pieces of meat and I was worried about capacity, but so far everything fits very well, provided I can find the right spot for it. Taller drinks/ my britta pitcher go in the door. I wish there were more options for configuring the shelves, but, so far, no major complaints and I'm very happy with the value.
Most Liked Negative Review
I usually have two gallons of milk, a jug of OJ, a liter of soda and a homemade jug of iced tea. Only fits two gallons of milk in door.....so...Read complete review
I usually have two gallons of milk, a jug of OJ, a liter of soda and a homemade jug of iced tea. Only fits two gallons of milk in door.....so NO shelf space for tall containers, even salad dressing or beer bottles in main unit area.
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Reviewed by 22 customers
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(2 of 2 customers found this review helpful)
from Chicago, Il
About Me Avid Cook
Comments about Samsung RF197 Stainless 18 Cu. Ft. French Door Refrigerator:
Bottom Line Yes, I would recommend this to a friend
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(1 of 1 customers found this review helpful)
Great Fit for our space and Needs!
from Elmhurst, Illinois
About Me Casual Cook
The Sales person was right on in his recommendation for the size requirements yet we did not sacrifice in appearance, functionality and inside space.Just what we needed.Abt. made the purchase experience a breeze.Thanks Don and Donna
from Oak Park IL
The design is fabulousThe only drawback - it makes loud buzzing noise once in a while
Merchant response: If you are having issues with your Samsung refrigerator (and it was purchased from Abt), please call our appliance service department at 847-967-8830 for assistance. Your appliance comes with a one year parts and labor warranty so there should be no cost for service.
Samsung RF197 Black 18 Cu. Ft.Refrigerat
from Arlington Heights, IL
Comments about Samsung Black Bottom Freezer Refrigerator:
Quiet, Cool Looking, Works Fantastically
Service and delivery comments:
Our Refrigerator went out and was time to buy a new one. Checked online prices and models, and found ABT the best around for the money. Found what we were interested in (Thanks to our salesperson-really helped us and no pressure whatsoever), but it was on back order. Took a week (we were told to expect it to come in within 1 1/2 weeks). The Customer Service moved the delivery date up to the next day and FIRST on the list for that day, instead of 4 that it was scheduled for. Best Customer Service EVER. Thank you ABT--now a customer for life! Oh--the refrigerator was delivered by a GREAT CREW-white glove service--and FAST!! And we abosutely LOVE the Samsung Refrigerator.
Nice size, nice fit
from naperville, IL
size is very good for space available
good guys.on time and called as requested 20 minutes prior to arrival.explained features and answered all questions.
Great size for small places
from Chicago, IL
Love the depth for this product, in my smaller place with a galley kitchen it provides a lot of extra room. Two important things to note, I have a VERY slight slant in my floor and in order to level the refrigerator, the screws that come down were too short to raise it high enough. I had to use wood blocks to raise it. Also important to note is there is no built in or included water filter for the ice maker. Nice because you don't have the expense of changing it, bad if you like filtered water.Pros:- LED lighting- Quiet- Cools quicklyCons:- Limited shelving options make it difficult to place upright beverages anyplace but doors (Soda, Water pitcher, etc.)Note I didn't comment on energy efficiency yet as I haven't had it long enough to judge.
By Gardener in Illinois
Comments about Samsung White Bottom Freezer Refrigerator:
Bottom Line No, I would not recommend this to a friend
Merchant response: Abt apologizes that you are not happy with the purchase of the Samsung Refrigerator . Please note if purchased from Abt, you have 30 days to return or exchange this item for something else. Please contact Abt customer service at 847-967-8830 for further details.
from Northbrook, IL
Fits well in small places
Good installation team
Counter Depth Fridge
Wonderful smaller fridge. Counter depth means the fridge isn't the focal point of you're kitchen sticking out from the wall. It blends in with the counters nicely. Stainless Steel finish shows every finger print and requires frequent wiping. Handsome design. Will not hold taller items unless you adjust the shelves to practically eliminate the center shelf area to hold just flat things. Quiet. Currently having trouble with the ice maker producing ice chips along with ice cubes. ABT will be out next week to check it out.
The delivery process at ABT is reason enough to buy from them. They are wonderful. They just don't plop the items in you're house and drive away, they remove the packaging and you're old appliances if you set it up that way.
look small but inside is big
from chicago downtown
Before I buy this product, I read reviews of other people. Some people wrote that they can't put one gallon milk. I tried, and guess what? It was perfect on shelf at door side. I am very happy about this product. I would recommend highly if you have small kitchen. The delivery guys were nice and efficient.
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
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