Average Customer Reviews
Energy Star Rated - No
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(based on 36 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Very good product
My wife and I purchased this product after reviewing refrigerators using Consumer's Report. It is a very good refrigerator and I only have one minor complaint so far. I especially like the light inside...Read complete review
My wife and I purchased this product after reviewing refrigerators using Consumer's Report. It is a very good refrigerator and I only have one minor complaint so far. I especially like the light inside the unit as it uses LEDs which gives a brighter light. I rated the design as a 4 instead of a 5 because the one minor con to this refrigerator is that the display panel is not backlit to show the touch buttons when it's used in a darkened room. That is, at night when I go into my kitchen to get a glass of water (with ice) I do not turn on the overhead light. I have a light on over the stove which provides light. But in looking at the display panel all you see are the ice and water icons lit. Which means I have to bend over to see where the touch buttons are located on the display panel. It would have been so much easier to put a small LED behind the buttons so you could see the display regardless of the room lighting.
Most Liked Negative Review
Second Try With this Design
I gave up on my older model of this design of refrigerator, the Samsung RS267TDPN/XAA. It kept on icing up, and a repair would have to be made each time. I had...Read complete review
I gave up on my older model of this design of refrigerator, the Samsung RS267TDPN/XAA. It kept on icing up, and a repair would have to be made each time. I had to pay for repairs for the same thing 3 times within a year, and I had to unplug it and open the doors the night before the tech came each time so it would defrost. This was very inconvenient because I'd have to put my food in coolers and hope nothing spoiled. The refrigerator was only 3 years old. I liked the design and features of that one so much that I ended up buying virtually the same refrigerator. I have had it for 2 days now, and already, 2 or 3 of the LED lights in the tower on the refrigerator side are not operational and it seems to be noisier than the old one. So we will see. I did purchase the extended warranty on this one, but if there are problems other problems early on other than the lighting, I will return the refrigerator to the store and will never buy another Samsung. Obviously, the lights will have to be fixed now. If I have to power it down the night before the repair, as with the other fridge...so that the tech can remove the plastic cover, I will also return the unit and never buy Samsung again.
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Reviewed by 36 customers
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This product features all I need.
from Houston, TX, USA
Comments about Samsung RS261 Stainless Steel Side-By-Side Refrigerator:
Just had it for two weeks. Satisfied with performance. There is a water leakage after using the ice maker.
Bottom Line Yes, I would recommend this to a friend
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from Georgia, USA
Great side by side refrigerator
from Abilene, TX, USA
The dual condenser motors so the fridge and freezer don't work so hard is what had me sold on this product. The only drawback are the two handles have play even when adjusted and tightened properly. Fingerprints can easily be noticed on the stainless steel exterior. Wish it was smudge-proof like other refs in this category.
THIS PRODUCT IS A GOOD VALUE
This product was purchased due to the great service we have had with our 4 year old dishwasher. We looked at other refrigerators and selected this refrigerator due to good features at an attractive price.
nice looking on the outside, but where is the lighting?
The lighting is horrible! Very dissappointed. It only has that horrible flourecent lighting and only one set at the top of the fridge! It is extremely dark in there even when door is open. Sooo dissappointing! :((( They claim it has beautiful lighting but complete opposite. Joke!
Bottom Line No, I would not recommend this to a friend
With minor blemishes, so far, so good
from Virginia, USA
This smooth black exterior seems to scratch easily. I've only had it a couple of days and just sliding a refrigerator magnet over it has caused a scratch. Also, I'm not sure why the model/serial number label is attached with a paper label glued to the left side near the front of the refrigerator. This isn't a counter depth refrigerator and this large white label on black refrigerator really stands out. The serial number is already on the inside of the refrigerator. Why not use a label on the outside that peels off easily with a place to attach it to the owner's manual? But this paper label will be destroyed as I try to remove it with soap, water, or something else, all while trying not to scratch the black finish. Other than that, I'm quite pleased with the space and really like the ice maker in the door. Only time will tell how well it holds up and continues to perform.
from Manassas, VA, USA
I think this is a good buy looks good very big inside I like the ability to adjust temperature to the exact number you need, also I like the inside lights and water always cold and from outside ice just small push if you are thinking of it go ahead and get it you will not regret it.
Is performing well
from Nashville, TN, USA
Performance is good so far. We have other Samsung products and they are all performing well.
Superior Quality Great features!
from Aston, PA, USA
This fridge is more than what we expected! Has really good layout...extra wide door capacity for gallons, large drawers that slide easily. Great lighting in both the refrigerator and FREEZER too!
Good fridge with 3 minor flaws
from Flagstaff, AZ, USA
We really like our new Samsung refrigerator, its performance and temperature control are very good. The LED lights are bright and make it much easier to find things. The three issues we have are: the door mounted ice maker makes a loud knocking noise when trying to loosen the ice from the ice tray, the fact that the water is not cooled nor is it advertised as dispensing lukewarm water, and that where a couple of the shelves are positioned prevent the door from closing all the way if an item sticks just a millimeter or two off the shelf. It closes just enough that the open door alarm doesn't go off, so if you leave the house for work and this happens, expect spoiled food.
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