Average Customer Reviews
Energy Star Rated - No
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(based on 42 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Very good product
My wife and I purchased this product after reviewing refrigerators using Consumer's Report. It is a very good refrigerator and I only have one minor complaint so far. I especially like the light inside...Read complete review
My wife and I purchased this product after reviewing refrigerators using Consumer's Report. It is a very good refrigerator and I only have one minor complaint so far. I especially like the light inside the unit as it uses LEDs which gives a brighter light. I rated the design as a 4 instead of a 5 because the one minor con to this refrigerator is that the display panel is not backlit to show the touch buttons when it's used in a darkened room. That is, at night when I go into my kitchen to get a glass of water (with ice) I do not turn on the overhead light. I have a light on over the stove which provides light. But in looking at the display panel all you see are the ice and water icons lit. Which means I have to bend over to see where the touch buttons are located on the display panel. It would have been so much easier to put a small LED behind the buttons so you could see the display regardless of the room lighting.
Most Liked Negative Review
Second Try With this Design
I gave up on my older model of this design of refrigerator, the Samsung RS267TDPN/XAA. It kept on icing up, and a repair would have to be made each time. I had...Read complete review
I gave up on my older model of this design of refrigerator, the Samsung RS267TDPN/XAA. It kept on icing up, and a repair would have to be made each time. I had to pay for repairs for the same thing 3 times within a year, and I had to unplug it and open the doors the night before the tech came each time so it would defrost. This was very inconvenient because I'd have to put my food in coolers and hope nothing spoiled. The refrigerator was only 3 years old. I liked the design and features of that one so much that I ended up buying virtually the same refrigerator. I have had it for 2 days now, and already, 2 or 3 of the LED lights in the tower on the refrigerator side are not operational and it seems to be noisier than the old one. So we will see. I did purchase the extended warranty on this one, but if there are problems other problems early on other than the lighting, I will return the refrigerator to the store and will never buy another Samsung. Obviously, the lights will have to be fixed now. If I have to power it down the night before the repair, as with the other fridge...so that the tech can remove the plastic cover, I will also return the unit and never buy Samsung again.
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Reviewed by 42 customers
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from Oak Harbor, WA, USA
Comments about Samsung RS261 Stainless Steel Side-By-Side Refrigerator:
From day one, the outside "stainless" material scratched so easy, that my kids magnets scratches the surface. About a month owning it, the inside door transparent plastic pieces cracked. Two months later, it literally fell off. Bottom veggie/fruit/meat draw cracked right were it attaches to the rails rendering it useless. The transparent plastics on this thing are very flimsy and are brittle! The good is the size and performance. The fridge has an alarm sound for when the door is ajar, however, I do wish that the door ajar alarm would also work for the freezer as I have found that ajar and our food items melting. LED lightening is adequate, not nearly as bright as the old fridges with regular light bulbs, but you get use to it... really not a probably for me.
Bottom Line No, I would not recommend this to a friend
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BAD TO THE BONE
from Kansas City, MO, USA
I've had my Samsung fridge for almost a month! And it's bad to the bone it runs quiet the ice maker works great the water comes out nice and cold! The led lighting looks good I have no complaint's And I cross my fingers that it stays that way! I would highly recommend this fridge! This is just my opinion! Someone else might purchase one and have a different opinion! I can only speak on the one that I have! This is my first Samsung product and it's BAD TO THE BONE:):)
Bottom Line Yes, I would recommend this to a friend
from Stockton, CA, USA
this Refrigerator work great ease to work clean up real great
This product has extremely great remarkable features.
From the first time I saw this refrigerator in the store, I knew this was the one. The design is very attractive, very spacious inside on both sides and many different ice features. It now stands tall and majestic in my kitchen. I am loving it and so are my family and friends. It's a great choice I made. Thank you Samsung for making my life easier!!
from Sugar Land, Texas
Overall, I am very happy with the refrigerator. I like all the features, the lighting and the very low noise level are the best! Good job on the product.
(1 of 1 customers found this review helpful)
The best I've had.....
from Saint Peters, MO, USA
I've only had it two weeks but I must admit it's the best refrigerator I've owned. It's very stylish and is very quiet in normal operation. The only noise I hear is during the dropping of the ice after being made. I'm okay with this because i really like the in-door ice maker which allows for more storage. It may not hold as much ice as I'm used to but has not been a problem so far. Both sides allow customizing the placement of the shelfs to suit your needs. The display is also very nice and has a read-out of the temperatures which haven't varied by even one degree. I'm really happy with it and can't really come-up with any negatives.
This product features all I need.
from Houston, TX, USA
Just had it for two weeks. Satisfied with performance. There is a water leakage after using the ice maker.
from Georgia, USA
Great side by side refrigerator
from Abilene, TX, USA
The dual condenser motors so the fridge and freezer don't work so hard is what had me sold on this product. The only drawback are the two handles have play even when adjusted and tightened properly. Fingerprints can easily be noticed on the stainless steel exterior. Wish it was smudge-proof like other refs in this category.
THIS PRODUCT IS A GOOD VALUE
This product was purchased due to the great service we have had with our 4 year old dishwasher. We looked at other refrigerators and selected this refrigerator due to good features at an attractive price.
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